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Documents related to » accounting for software as a service lesee


Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

ACCOUNTING FOR SOFTWARE AS A SERVICE LESEE: in significant damages; poor accounting advice could lead to criminal charges. As a result of these high stakes, prospective buyers of professional services want evidence - or at least some assurance - of probable success. At the root of this need for assurance is credibility - credibility of the firm, of the people in the firm, and of the service offering itself. By productizing a service offering, the professional services firm is, in effect, improving the credibility of the offering by making it more
5/16/2005 12:00:00 AM

ERP Software Comparison Report


ACCOUNTING FOR SOFTWARE AS A SERVICE LESEE:
5/13/2010 5:28:00 PM

Viewpoint Construction Software
Learn how Viewpoint Construction Software used Clientele to combine its different databases into one common customer database that is customized to fit the unique needs of the company.

ACCOUNTING FOR SOFTWARE AS A SERVICE LESEE: Viewpoint Construction Software Viewpoint Construction Software Source: Epicor Document Type: Case Study Description: Learn how Viewpoint Construction Software used Clientele to combine its different databases into one common customer database that is customized to fit the unique needs of the company. Viewpoint Construction Software style= border-width:0px; />   comments powered by Disqus Related Topics:   Enterprise Resource Planning (ERP) Related Industries:   Manufacturing Related Keywords:  
4/29/2005 9:33:00 AM

Good Customer Service Is Simple
Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Olin Thompson lays down some basic requirements for businesses and explains the role of business processes in supporting good customer service.

ACCOUNTING FOR SOFTWARE AS A SERVICE LESEE: Good Customer Service Is Simple Good Customer Service Is Simple Olin Thompson - November 25, 2010 Read Comments Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Customer Service—A Simple Definition Customer service means meeting your customer’s expectations. That means you and your customer need to have a mutual understanding of what is expected and you have to deliver on
11/26/2010 8:44:00 AM

6 Secrets to Simplify Field Service
Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts—literally! It’s time to simplify. This white paper outlines six secrets that will help streamline your field service organization, delight your customers, and increase your profit margin. Download the white paper and see how ServiceMax can help you get these benefits.

ACCOUNTING FOR SOFTWARE AS A SERVICE LESEE: 6 Secrets to Simplify Field Service 6 Secrets to Simplify Field Service Source: ServiceMax Document Type: White Paper Description: Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts—literally! It’s time to simplify. This white paper outlines six secrets that will help streamline your field service organization, delight your customers, and increase your profit margin. Download the white paper
6/11/2013 12:21:00 PM

Six Sigma for IT Service Level Management
Six Sigma for IT Service Level Management. Browse Free IT Reports on Six Sigma for IT Service Level Management. Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing IT service quality. This research, which was targeted primarily at enterprises, showed that 65 percent of those surveyed acknowledge the relevance of Six Sigma for IT-based service management. While many IT organizations have yet to adopt Six Sigma for service management, 80 percent stated that they have plans to do so. This research suggests there is a growing interest in Six Sigma.

ACCOUNTING FOR SOFTWARE AS A SERVICE LESEE: represented were xSP (24%), Finance/Accounting (18%), Technology/Hardware/Software (15%), and Manufacturing (12%). Government was also represented significantly in this research. These vertical markets represent those that have most commonly adopted Six Sigma for purposes outside of IT. Finally, participants were asked for their annual IT budgets. Fifty percent reported that budgets for IT were in excess of $10 million. Another 12% of participants stated that IT budgets were in the range of $1 million to
10/3/2005 12:33:00 PM

Field Service Mobility: Warranty Management
In this white paper, the author discusses the real-life challenges faced by field technicians and how those technicians can be empowered with mobility solutions to improve field productivity, increase the accuracy of diagnostics, reduce warranty and invoicing cycle times, increase service revenues, and most importantly, improve the customer experience.

ACCOUNTING FOR SOFTWARE AS A SERVICE LESEE: Field Service Mobility: Warranty Management Field Service Mobility: Warranty Management Source: Tavant Technologies Document Type: White Paper Description: In this white paper, the author discusses the real-life challenges faced by field technicians and how those technicians can be empowered with mobility solutions to improve field productivity, increase the accuracy of diagnostics, reduce warranty and invoicing cycle times, increase service revenues, and most importantly, improve the customer experience.
10/10/2011 1:51:00 AM

Business Process Overview: Service Management
Competition and rapidly developing technology constantly drive new business models. Thus, success can be dependent on how rapidly you can deploy and adapt service processes to accommodate new requirements. To stay ahead of your competitors, you need to be armed with a software package that lets you make decisive decisions and implement procedures to meet the increasing demands of customers.

ACCOUNTING FOR SOFTWARE AS A SERVICE LESEE: Business Process Overview: Service Management Business Process Overview: Service Management Source: IBS Document Type: White Paper Description: Competition and rapidly developing technology constantly drive new business models. Thus, success can be dependent on how rapidly you can deploy and adapt service processes to accommodate new requirements. To stay ahead of your competitors, you need to be armed with a software package that lets you make decisive decisions and implement procedures to meet the
11/16/2006 2:22:00 PM

Software Selection Services for Midsized Businesses
TEC's analyst-supported services can help midsized businesses select the software solutions they need to streamline business, manage growth effectively, and stay competitive.

ACCOUNTING FOR SOFTWARE AS A SERVICE LESEE: Software Selection Services for Midsized Businesses Software Selection Services for Midsized Businesses Source: Technology Evaluation Centers Document Type: Brochure Description: TEC s analyst-supported services can help midsized businesses select the software solutions they need to streamline business, manage growth effectively, and stay competitive. Software Selection Services for Midsized Businesses style= border-width:0px; />   comments powered by Disqus Source: Technology Evaluation Centers Learn
10/26/2009 3:25:00 PM

Be Where the Serious HR Software Buyers are
The Evaluation Center includes these main functional areas :Human resource management; Talent management; Learning management; Incentive and compen...

ACCOUNTING FOR SOFTWARE AS A SERVICE LESEE: Be Where the Serious HR Software Buyers are Be Where the Serious HR Software Buyers are Be where the serious HR software buyers are—at the new TEC Human Capital Management Evaluation Center. TEC has expanded its HR Evaluation Center to include all the latest software in human capital management (HCM). The new online center, called HCM Evaluation Center , already has hundreds of evaluation projects per week with 75 HR vendors participating. The Evaluation Center includes these main functional areas (
3/22/2011 11:00:00 AM

TEC Advisor: Everything You Need for Impartial Software Selection
TEC Advisor is an online software evaluation and selection application that contains detailed information about enterprise software solutions—collected directly from vendors and validated by TEC analysts. Every day, TEC Advisor helps companies like yours make rational, justifiable software selections more quickly and more cost-effectively than traditional methods. Find out how.

ACCOUNTING FOR SOFTWARE AS A SERVICE LESEE: TEC Advisor: Everything You Need for Impartial Software Selection TEC Advisor: Everything You Need for Impartial Software Selection Source: Technology Evaluation Centers Document Type: Brochure Description: TEC Advisor is an online software evaluation and selection application that contains detailed information about enterprise software solutions—collected directly from vendors and validated by TEC analysts. Every day, TEC Advisor helps companies like yours make rational, justifiable software selections
2/18/2011 11:42:00 AM


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