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Software Functionality Revealed in Detail
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 accountmate forums


AccountMate
AccountMate accounting modules are available for LAN, Microsoft SQL, and MSDE. These different versions help a business to evolve from a single user system

accountmate forums  AccountMate accounting modules are available for LAN, Microsoft SQL, and MSDE. These different versions help a business to evolve from a single user system to a powerful and sophisticated multi-user SQL database network. AccountMate can help manage global operations with multi-currency capabilities and a built-in translation engine for multi-lingual businesses. A wide variety of independently developed programs are also available to further tailor AccountMate software to specific industries.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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A Product Note: Attensity and the Voice of the Customer


Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge García looks at how Attensity’s CEM products can help organizations analyze customer conversations across multiple channels, extract actionable data and insights, and route conversations for rapid and effective response, improving their customers’ experience and loyalty.

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AccountMate Software An International Product No One Knew About Part Two: Applications, Competitive Analysis, and User Recommendations


AccountMate Software has been a player in the middle market for over twenty years. In the past several years it has been acquired by several global companies. Recently AccountMate's management has purchased the company and once again it is independent and able to chart its own course.

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Building a Customer-centric Enterprise Knowledge Base for Improved Customer Support


Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their obvious use is to maintain different types of methods for addressing various client issues. KBs thus become an important tool in an organization’s armamentarium used for supporting its customers. But clients are unable to access these

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Epicor Picks Clarus' Bargain At The Software Flea Market Part 2: Challenges and User Recommendations


The wealth of product names and a still somewhat unwieldy slew of products, presents sales and marketing confusion for Epicor, both internally and externally across the globe. Therefore, as Epicor has a myriad of products in its portfolio that could benefit from integration with Clarus and/or CRM.NET, it must clearly articulate its plans and the timeline for integration for each of its products.

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Progress Exchange 2013 Part Two: Will Pacific be Progress Software’s PaaS to Relevance?


By P.J. Jakovljevic (see bio) and Bob Eastman (see bio) Last week in the TEC blog, we discussed Progress Software’s history and current focus. The company has experienced many changes in the last couple of years, including divestiture of some large assets (including Sonic, Actional, and DataXtend), and a new focus. We also mentioned the Progress Exchange 2013 conference earlier this month

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Is ROI King In Evaluating IT Investments? Part 1. Should We Make the Investment?


IT managers should recognize that cash flow measurements are being increasingly used to evaluate IT investments, even though initial estimates of cash flows from IT projects are often hard to determine because underlying business assumptions can change. IT veterans all know that reconciling IT investments to the bottom line has been problematic.

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What You Need to Know about E-learning Technology Standards Before Selecting an LMS


If you’re planning to purchase a learning management system (LMS), or upgrade your existing one, you’d better know about SCORM and AICC. Learn why it’s critical to understand e-learning standards before you buy—or you may end up with an LMS that’s both ineffective and inflexible.

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Collaboration: It’s All in the Workflow


Today’s companies are aware that adopting, promoting, and reinforcing collaboration can have huge time, money, and efficiency benefits. But many organizations fall into the common trap of believing that the simple fact of having adopted collaboration applications will lead them to become a collaborative organization. Collaboration means working with others in an intellectual endeavour, and certainly a business process falls into this category.

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Astute Social Relationship Management


Social media provides data to the enterprise on how its customers are interacting. Even though most decision makers understand that gathering and analyzing this data is important, it’s not always easy to know how. Astute Solutions was founded in 1995 to offer call center and issue management software, which later became a full customer service solution. The acquisition of RealDialog from

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Accord LMS


Accord LMS provides e-learning management for training, compliance, and institutional knowledge transfer. Accord LMS is Web-based and sharable content object reference model (SCORM)-compliant. The Web 2.0x user interface (UI) provides learner management and content organization tools to track and report SCORM, non-SCORM, and instructor-blended learning. Key features: support for SCORM-compliant Web-based e-learning content created using popular authorware such as Articulate, Captivate, Lectora, Camtasia, and ViewletBuilder; integrated e-commerce, file/assignment management, blogs, forums, mentor chats, and dynamic social networking features; fully customizable portals for company-specific branding, course catalogs, and Web content served to learners based on unique characteristics; LMS manager profiles that allow delivery of limited access to learner, learning events, and management features; bulk learner upload lists, manager enrollment, customizable bulk e-mails, auto-notifications based on course progress, and learner count limits for managing and communicating with learners; tools for tracking and measuring learner utilization results, including real-time, on-demand reports; DotNetNuke's (DNN's) open source platform, which is already deployed on over 500,000 Web sites.  

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Institute for Applied Network Security (IANS)


The Institute for Applied Network Security (IANS) conducts and publishes research and analysis. IANS also holds forums and peer-based roundtable discussions.

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Voice of Customer: Using Customer Actions That Speak


Traditional voice of customer (VoC) analytics for understanding and predicting customer behavior relies on two types of data sources—structured (customer feedback surveys, focus groups, etc.) and unstructured (blogs, forums, etc.). Data is then organized for use by diverse teams across an organization. Read about how companies can use data captured from customer actions or on-board diagnostic (OBD) systems for VoC analytics.

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Maintenance Software--Plan Ahead to Maximize CMMS Vendor Web Site Visits


For those looking for a computer maintenance management system (CMMS) vendor, the Web is often the first place to start. There are a number of web site features one should examine in order to maximize web site visits. Reprinted with permission from Plant Engineering and Maintenance magazine.

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SalesLogix and ACT! Officially Branded As Best Software Part 2: Challenges and User Recommendations


The company must clearly articulate its plans and the timeline for integration for each of its products. Otherwise it may face confusion and/or anxiety amongst both its current and potential customers as well as within its VARs.

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