X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 acd rfp


Checklist: Adding Up the Return on IP Telephony Investments
Calculating the total cost of ownership (TCO) of an Internet protocol (IP) telephony system is complicated. And you need to know the return on investment (ROI).

acd rfp  (interactive voice response) and ACD (automatic call distribution) features of IP phone systems can often handle calls as well as a person can. They let callers choose from options including dial by name, and make sure calls get to the right employees. That means customers dial 0 for operator less often, and may even make it possible to do without a receptionist altogether. Digium CEO Windham also notes that outbound call notification capabilities, integrated with small-business applications, can let

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI) RFI / RFP Template

Reporting and Analysis, Analytics, Data Warehousing, Workflow, Data Integration, Support, and System Requirements  

Evaluate Now

Documents related to » acd rfp

SMB Phone Systems Buyer’s Guide


If you are a small to medium business (SMB) looking to purchase a business phone system, you’ve no doubt discovered that buying one is not easy. You must quickly identify your specific needs before you contact vendors and compare phone system options. To make an informed decision about which phone system is right for your company, you should understand four crucial aspects, from product requirements to cost considerations.

acd rfp   Read More

Enterprise Asset Management (EAM/CMMS) RFI/RFP Template


General CMMS Functionality, Maintenance Management, Integration, Human Resources, Financials, Purchasing Management, Inventory Management, Product Technology

acd rfp   Read More

Talent Acquisition RFI/RFP Template


Organizational Structures and Modeling, Job Position and Wage Profiles, Requisitions, Resume Sourcing, Career Portal (E-Recruiting), Candidate Relationship Management, Screening and Selection, Talent Testing and Assessment, Onboarding, Vendor Management System Portal (Staffing Agencies), Talent acquisition Analytics and Reporting and Product Technology

acd rfp   Read More

Software Development Tools RFI/RFP Template


Software Lifecycle Management, Design and Analysis, Construction, Configuration Management, Documentation, Software Deployment Platform, Development Tool Technical Architecture

acd rfp   Read More

Quote-to-Order RFI/RFP Template


Online Catalog, PIM Capabilities, Q2O/CPQ Workflow Management, Personalization and Localization, Rule Engines and Knowledge Base (Repository),Document Management (for Proposals and Contracts), Pricing, Customer Information, Reporting and Analysis, Integration and Interfacing Requirements, Engineering Capabilities, Channel Support and PRM, Aftermarket Services, and more.

acd rfp   Read More

Outsourcing, Applications Software


This RFP is focused on the selection of companies who provide outsource services in the areas of application software. The typical types of activities that these outsource providers perform include software development; software maintenance; software reengineering/rearchitecting; porting software to a new platform; defect correction and bug fixing; and software testing; etc. Application areas could include core applications, enterprise applications, web applications, integration between applications, mainframe applications, desktop applications, wireless applications, software packages, and games.

acd rfp   Read More

CC&B for the Telecommunications Industry RFI/RFP Template


CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioning and Activation, Accounts Receivable, Financial Systems, Reporting, Electronic Bill Presentment and Payment Services, Revenue Assurance, Multinational Requirements, Technical Requirements

acd rfp   Read More

Product Information Management (PIM) RFI/RFP Template


Integration with Back-Office Systems, Product Information Repository, Data Distribution and Synchronization, Employee Productivity, Application Technology

acd rfp   Read More

HCIMS - Pharmacy Management RFI/RFP Template


Product Functionality, HCIMS - Pharmacy Management, Privacy and Security, and Product Technology

acd rfp   Read More

Recruitment and Staffing RFI/RFP Template


Organizational Structures and Modeling, Corporate Branding, Sourcing, Applicant Tracking, Assessment and Selection, Governance and Compliance, Vendor Management System Portal (Staffing Agencies), Analytics and Reporting and Product Technology

acd rfp   Read More