Documents » acer drivers and utilities.
Abstract: Customer information system (CIS) projects in the
utilities industry have earned a reputation for being disruptive to business, very expensive, and always behind schedule. As a mission-critical cash register for
utilities, it pays to examine CIS more closely. Learn about the perspectives on strategic CIS assessment frameworks and how a structured solution can help you improve the agility of CIS without a huge investment.
PubDate: 12/18/2007 9:03:00 AM
Abstract: A combination of manual data entry processes and the sheer volume of invoices it received every day was causing Northeast Utilities major backlogs in processing—as well as added payroll expense. To automate its processes and free up its staff resources, the company adopted AnyDocINVOICE. Since its implementation, Northeast has reduced its backlog by more than 90 percent and saved $240,000 (USD) in labor costs.
Abstract: For years, utilities have seen a growing need to enable a smarter electric grid, promote cleaner power sources, and replace aging structures. These issues came into sharper focus when US President Obama signed into law the American Recovery and Reinvestment Act (ARRA). This legislation provides funding for many energy initiatives—however, strict compliance guidelines come with the stimulus plan. Find out more.
Abstract: Understanding market drivers is key to managing customer behavior. To do this, organizations must state and qualify their assumptions about the real drivers of sales performance. An improvement strategy can then be created, and with integrated budgets, success metrics, etc.
Abstract: Telecommunications providers need detailed information regarding expenses and profit margins across many dimensions. But many companies lack sufficient data visibility and access to fully understand the root drivers of cost and profitability associated with rate plans, networks, products, and customers. Find out how to get an accurate understanding of these drivers, in order to cut expenses, and drive profits.
Abstract: Outmoded measures are being used to develop marketing strategies and allocate resources. Existing go to market models often fail to consider the customer's total experience, and provides little information for planning. The solution is to reorient performance metrics to become value-driven.
Abstract: Mobile devices have become important tools for leading-edge companies looking for an advantage in a competitive global business environment, by providing users with instant access to key people, processes, information, and products. Turning to a mobile customer relationship management (CRM) solution can help you see further gains in productivity, customer satisfaction, and real-time updates. Learn more about mobile CRM.
Abstract: In business, planning plays a fundamental role in analyzing and forecasting key financial data. While forecasting future events is one benefit of planning, it can also be used to achieve a series of objectives, including regulatory compliance. In order to achieve these objectives, companies should consider implementing a unified customer performance management (CPM) solution—one that takes compliance into consideration.
Abstract: Microsoft is about to start charging US$149 for its limited collection of Unix-compatible utilities for Windows NT/2000 clients. We forecast a minimal market for this product.
Abstract: For over a decade, SAP has offered industry-specific applications, starting with oil and gas and utilities solutions. Media, insurance, chemicals, banking, and public sector offerings have followed, highlighting SAP's lesser-known side as a market-oriented provider of industry-tailored solutions.
Abstract: CrossWorlds Software, an enterprise application integration vendor, is making it easier for customers to acquire components and utilities with specific functionality. The vendor will create a CrossWorlds Exchange site on a subscription basis, for $50,000 per year with additional fees for some components.
Abstract: Utilities are under intense pressure to improve corporate performance despite increasing costs, regulatory pressures, and enhanced customer expectations. The need to supplement existing cash flows with the low-risk, low-investment, high-impact option of plugging revenue leakage has never been more critical. Find out how you can plug revenue leakage by using technology to make improvements across the utility revenue chain.
Abstract: Traditionally, utilities have leveraged robust meter, network, and customer service infrastructures. These technologies served the needs of largely regulated energy and utility markets characterized by price regulations, easy access to energy resources, and sufficient infrastructure capacity. There are few examples of 'old' technologies that make such a compelling argument against replacement. All that’s about to change.
Abstract: Registry cleanup is inarguably an integral component of PC maintenance. However, many PC users may be wasting time and effort cleaning their registries more often than necessary, depending on the age of their computers, as well as how often software and other utilities are installed. In order to save time and get the most out of your PC, there are a number of myths about registry cleanup you ought to dispel.
Abstract: Utilities have always held information about their assets, but traditionally this has been held in different parts of the business and not integrated into single coherent systems. Good asset management is increasingly about being able to feed information from business processes across the company into an asset management system, and using information from that system for financial and operational improvement.
Abstract: To improve efficiency and reduce overall workload on financials personnel, California (US)-based utilities company South Coast Water District (SCWD) needed a new financials system with integrated human resources (HR) functionality. Find out how Technology Evaluation Centers (TEC) helped SCWD define its financial and HR requirements, evaluate its short list of solutions, and shorten the software selection process.
Abstract: Infor cites continued organic growth, license revenue from new customers, and install base cross-selling and up-selling as key growth drivers for the group. The acquisition of Formation Systems and Geac can only fuel Infor growth.
Abstract: C-commerce alliances are primary drivers of the demand for the predictive capabilities of Enterprise Impact Simulation. Information about IT systems is becoming more valuable than the systems themselves because it is our entry fee to the alliance model, and admission to the alliance is a prerequisite for survival of the business. IT organizations should move quickly to satisfy the new value proposition their companies require of them.
Abstract: Computer maintenance management system (CMMS) packages are excellent tools for collecting, analyzing, and reporting data and can offer insight into a process’ problem. Critical success factors for the effective use for the CMMS involves clear support from management and measurable drivers involving time, quality, and cost.