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Customer Relationship Management (CRM)
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Documents related to » acquires and stores the customer s current service configuration from an external source


Solving the Brain Drain of the Nuclear Industry
Knowledge management requires a platform that identifies all data associated with business processes@and the people that participate in or have responsibility

acquires and stores the customer s current service configuration from an external source  the Brain Drain of the Nuclear Industry Knowledge management requires a platform that identifies all data associated with business processes—and the people that participate in or have responsibility for them. A true enterprise information management platform helps capture knowledge: it captures tacit knowledge as workers perform daily tasks and converts it to actionable knowledge items. Learn how knowledge management is vital to the nuclear industry. Read More...
The Importance of Mentoring in the Workplace
Oracle HCM luminary Row Henson along with Aaron Green tell the story of their mentor/mentee relationship. Pick up tips for structuring meaningful mentor

acquires and stores the customer s current service configuration from an external source  Row Henson,Oracle HCM,mentor management,mentoring program Read More...
ERP in the Cloud and the Modern Business
Businesses are realizing that the cloud is the future of enterprise software and offers many attractive business benefits. But there is much to think about when

acquires and stores the customer s current service configuration from an external source  in the Cloud and the Modern Business Businesses are realizing that the cloud is the future of enterprise software and offers many attractive business benefits. But there is much to think about when evaluating the potential move to a cloud model, especially for core systems like ERP. Download this white paper to review IDC CloudTrack Survey findings, gain expert insight into the challenges and opportunities the cloud presents, and determine which deployment option could provide the biggest benefits for Read More...
Case Study: Making the Leap to the 4PL Market
Founded in 1905, Ewals Cargo Care (ECC) has a long history as a third-party logistics provider. In 2002, Ewals took steps to target the then-emerging fourth

acquires and stores the customer s current service configuration from an external source  Study: Making the Leap to the 4PL Market Founded in 1905, Ewals Cargo Care (ECC) has a long history as a third-party logistics provider. In 2002, Ewals took steps to target the then-emerging fourth-party logistics (4PL) market. Making that leap required more than just a refocus of its commercial activities, however. Learn how ECC found a solution to plan, optimize, monitor, and manage the flow of goods—with complete command over all transport requirements. Read More...
E-discovery Compliance and The New Requirements of IT: The IT Manager’s Guide to 100% Compliance
Considering that e-mail and other electronically stored information (ESI) create the electronic equivalent of DNA evidence, there is no doubt that their

acquires and stores the customer s current service configuration from an external source  discovery Compliance and The New Requirements of IT: The IT Manager’s Guide to 100% Compliance Considering that e-mail and other electronically stored information (ESI) create the electronic equivalent of DNA evidence, there is no doubt that their evidentiary role will continue to expand. Learn how implementing a strategic e-discovery compliance program can help US and Canadian employers preserve, protect, and produce legally compliant e-mail and other ESI when compelled to do so by a court or Read More...
The SHL Talent Report: Big Data Insight and Analysis of the Global Workforce
There are a finite number of forces that influence business success. Most of these are driven by the abilities and motives of the people who make up our

acquires and stores the customer s current service configuration from an external source  SHL Talent Report: Big Data Insight and Analysis of the Global Workforce There are a finite number of forces that influence business success. Most of these are driven by the abilities and motives of the people who make up our workforce. As such, the use of objective talent data to align your organization''s talent with its strategic objectives yields a significant return. This is what SHL calls people intelligence. This report aims to provide a compass for organization''s striving to improve their talent Read More...
Unified Communications Guide: The Business Case for Unified Communications in the Contact Center
One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC

acquires and stores the customer s current service configuration from an external source  Communications Guide: The Business Case for Unified Communications in the Contact Center One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this Read More...
Drink-IT, the Ideal Solution for the Efficient Reorganization of the Norwegian Mack Brewery


acquires and stores the customer s current service configuration from an external source  Mack Brewery, NORRIQ case study, NORRIQ, Microsoft Dynamics NAV, Drink-IT, IT system, brewery, drink manufacturing, ERP beverage Read More...
The Integration Factor: The Inherent Value of Best-of-Class Enterprise Solutions
Monolithic ERP systems have proved inflexible in a period of change. The cost of maintenance and modifications are often prohibitively expensive. Yet most best

acquires and stores the customer s current service configuration from an external source  Integration Factor: The Inherent Value of Best-of-Class Enterprise Solutions Monolithic ERP systems have proved inflexible in a period of change. The cost of maintenance and modifications are often prohibitively expensive. Yet most best-of-class applications generally lack strong integration tools. As a result, many companies cannot support change effectively. See how you can supplement the capabilities of your legacy ERP solutions with a flexible, innovative financial management system-and thrive Read More...
Mobilizing the Enterprise with Off-the-shelf Apps and Custom Mobile Solutions
As enterprises integrate mobile across business processes, two important employee-driven developments complicate matters: bring your own device (BYOD) and bring

acquires and stores the customer s current service configuration from an external source  the Enterprise with Off-the-shelf Apps and Custom Mobile Solutions As enterprises integrate mobile across business processes, two important employee-driven developments complicate matters: bring your own device (BYOD) and bring your own app (BYOA). To achieve the potential and mitigate the risks of BYOA, enterprises have two options: they can acquire and provide employees with “off-the-shelf mobile apps,” or they can build (or have built) “custom mobile solutions.” This white paper Read More...
Choosing the Right ERP System: How to Avoid the 7 Fatal Flaws
Enterprise resource planning (ERP) should provide all employees with information that helps them perform their jobs. But process manufacturing is very

acquires and stores the customer s current service configuration from an external source   Read More...
FSN and Oracle: The New Competitive Advantage-Strategic CFOs Embrace the Cloud
This Oracle FSN white paper provides chief financial officers (CFOs) with a strategic playbook on how to leverage the cloud to drive greater agility in response

acquires and stores the customer s current service configuration from an external source  and Oracle: The New Competitive Advantage-Strategic CFOs Embrace the Cloud This Oracle FSN white paper provides chief financial officers (CFOs) with a strategic playbook on how to leverage the cloud to drive greater agility in response to economic and competitive change, and more flexibility and choice in how you deploy and manage enterprise applications. Read More...
The Superstar CFO: After the Crisis
In 2007, CFO Research Services published The Superstar CFO, a study documenting the attributes of highly successful chief financial officers (CFOs). Since then,

acquires and stores the customer s current service configuration from an external source  Superstar CFO: After the Crisis In 2007, CFO Research Services published The Superstar CFO, a study documenting the attributes of highly successful chief financial officers (CFOs). Since then, the world has been shaken by financial, political, and natural upheavals that have altered the economic landscape. This report explores how these changes may be affecting companies’ efforts to transform corporate finance into a value-added partner to the business. Read More...
The ERP Essentials: Under the Covers of a Process-oriented ERP Solution
Many manufacturers want to increase production efficiency and improve quality—but how can they ensure their efforts are successful? A process-oriented

acquires and stores the customer s current service configuration from an external source  ERP Essentials: Under the Covers of a Process-oriented ERP Solution Many manufacturers want to increase production efficiency and improve quality—but how can they ensure their efforts are successful? A process-oriented enterprise resource planning (ERP) system may be the answer. This white paper includes case studies on a variety of process manufacturing industries and provides valuable insights into the ERP capabilities required to successfully manage a process-oriented implementation. Read More...
The Wild, Wild Web—Conquering New Sales Tax Frontiers in the Cloud
When it comes to sales tax revenue, states are striking out to conquer new frontiers. Tech firms are breaking new ground with online software and services, yet

acquires and stores the customer s current service configuration from an external source  Wild, Wild Web—Conquering New Sales Tax Frontiers in the Cloud When it comes to sales tax revenue, states are striking out to conquer new frontiers. Tech firms are breaking new ground with online software and services, yet states are moving about as fast as wagon trains to keep pace with relevant and timely tax laws. The result is a virtual wasteland of ambiguity. This begs the question, as a technology vendor, where do you draw the line on sales tax? Read More...

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