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Software Functionality Revealed in Detail
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 acquiring service revenue deferred revenue


Deltek Remains the Master of Its Selected Few Domains Part Six: Challenges and User Recommendations
While we believe that the Deltek’s strategy to shore up its current install base and to target new related markets has been sound, one should never discount

acquiring service revenue deferred revenue  either redeveloping legacy or acquiring new vertically-astute technologies, while holding back on operating costs. This brings us to a burden of still outstanding R&D work-in-progress, which may prompt some observers to question Deltek's investment in R&D as virtue out of necessity rather than innovation. The picture becomes more complex because Deltek incorporates application software licensed from third parties into its own software products (albeit most, if not all vendors incorporate third party

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Merchandising Systems RFI/RFP Template

Inventory Management, Inventory Optimization, Price Management, Revenue Management, Master, POS, Reports and Inquiries and Product Technology  

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Symix Systems Front-Steps Into Greener e-Commerce Pastures


Like many of its peers, Symix Systems, one of the leading mid-market enterprise applications vendors, has been making a big push into the e-commerce market. A new Symix subsidiary called Frontstep, which was formed in January 2000, has been actively rounding out its e-business product and strategic consulting service offerings through acquisitions, internal development and partner relationships. These products and services are still sold under the Symix brand name, however, at the expense of Symix reporting losses for the last two quarters.

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Service-now.com


PDG Group Model974

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4 Steps to Choosing the Right Device for Field Service Mobility


Choosing the right device for field service management needs is not easy. This white paper will guide you through the different factors, including your organization’s technology outlook, how a customer’s perceptions of you might be affected by the device, and how the hardware features make your employees more efficient. Know the four steps to consider for choosing the right device for your field service mobility needs.

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Top Software for Service Companies


For your own customized comparison reports, select a category below:ERP for Service Companies. Professional Services Automation Human Resource Man...

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Service Level Agreements for Manufacturers and Software Vendors in the Supply Chain


Supply chains are very complex, as is discrete manufacturing and the software that addresses its needs. To ease the complexities, service level agreements are developed so that all parties involved remain on the same page and product delivery is facilitated.

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VSI Putting Its Service Management Feelers Out


Enterprise resource planning (ERP) solution providers are beginning to recognize that manufacturing companies now view aftermarket service as a strategic initiative. Along these lines, several ERP firms have announced partnerships with Vertical Solutions Inc. (VSI) to extend their solutions for companies to connect back-office and service operations.

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DSL Ltd. Selects IFS for Service Management


DSL Ltd., a Canadian commercial food service and restaurant equipment distributor and service provider has chosen IFS Field Service Management and IFS Mobile Workforce Management, components of IFS’ Enterprise Service Management offering to enhance its service business, increase inventory availability while reducing expenses, and optimize customer equipment maintenance.

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Reducing Operational Risk of IT Service in Finance


An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee's New Capital Accord expected to become effective during 2006. Because of the dependence financial institutions have on IT services, the accord requires adequate provision to assure the availability of these services. Centauri Business Service Manager is presented as the solution: one that allows a CIO to assess current risk levels, measure ongoing risk and support a process of ongoing improvement to reduce this risk. Furthermore, Centauri provides the financial institution with a cost-effective balanced scorecard to improve decision-making.

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Good Customer Service Is Simple


Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Olin Thompson lays down some basic requirements for businesses and explains the role of business processes in supporting good customer service.

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Field Service Management (FSM)


Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system.

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