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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 act and access comparison


Three Es of CRM
With product lifecycles accelerating and pricing pressures increasing, organizations must focus on delivering unique customer experiences to differentiate

act and access comparison  With a bias to act and adjust, this plan is structured in eight to 10-month cycles aimed at rolling out a prototype of a redefined experience. If the cycle is any longer, market opportunities may be missed and momentum lost. Step 1. Develop the Equity Index Creating a baseline of organizational performance is critical in assessing opportunities and prioritizing areas of investment. The first step should be to calculate a customer equity index utilizing the life- time customer value equation and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI)

Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications provide users with valuable insights into key operating information to quickly identify business problems and opportunities. Users are able to access and leverage vast amounts of information to analyze relationships and understand trends that ultimately support business decisions. These tools prevent the potential loss of knowledge within the enterprise that results from massive information accumulation that is not readily accessible or in a usable form. It is an umbrella term that ties together other closely related data disciplines including data mining, statistical analysis, forecasting, and decision support. 

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Keep Your IT Projects Focused with TEC’s Evaluation Centers


Here at TEC, we spend a lot of time talking about how easily software selection projects can go wrong. One mistake we see over and over is that companies fail to properly define their functional and technical requirements—the things that their new software must do and support. That’s a big problem—because accurate, well-defined requirements are a critical part of any selection project. Get them

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Case Study: Hauser Chocolatier


Old-world quality is great for a chocolate manufacturer, but old-style business systems are not. Hauser Chocolatier learned this the hard way, struggling for years with DOS-based accounting software. Needing a seamless flow of information from a system that would accommodate Hauser’s unique pricing structure, the company chose Sage MAS 90. Find out how Hauser uses this accounting solution for more than just accounting.

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Understanding Business Intelligence and Your Bottom Line


Given that virtually all small and midsized businesses can benefit from business intelligence (BI) tools, the real question is how much of this technology constitutes a good investment of time and energy? Your need to determine what BI tools you really require to drill down and extract the key performance data that will make your company more efficient and profitable.

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Progress Exchange 2013 Part Two: Will Pacific be Progress Software’s PaaS to Relevance?


By P.J. Jakovljevic (see bio) and Bob Eastman (see bio) Last week in the TEC blog, we discussed Progress Software’s history and current focus. The company has experienced many changes in the last couple of years, including divestiture of some large assets (including Sonic, Actional, and DataXtend), and a new focus. We also mentioned the Progress Exchange 2013 conference earlier this month

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Access Insight


Access Insight is a Web 2.0 business intelligence (BI) solution that allows users to deploy collaborative business dashboards to any number of users in any type of IT infrastructure. The platform-independent, zero-footprint application is designed to help reduce the support burden for IT teams. Large organizations have used Access Insight for sales analysis, financial indicators, supply chain management dashboards, and other projects.

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Enterprise On-Demand CRM Comparison Guide


This guide provides a feature list comparison of 12 on-demand CRM products for businesses.

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PhoneFish.com to Offer E-mail for Wireless Access Phones


PhoneFish is a two-way wireless Internet solution for small to medium sized businesses, which require consistent wireless access to POP-based email.

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Sage Millennium 2013 Introduces New Features For Mobile Access


Sage North America announced the 2013 version of Sage Millennium, its solution for nonprofit organizations. The release introduces mobile access for all users, on-demand reports for prospect managers and directors, workflow for prospect data entry, photographs for display and reporting, and new display customization features including paging of data. According to the press release, the new

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Comparison Guide for Enterprise Phone Systems


This guide provides a chart that compares 22 enterprise phone systems, in categories such as product and buyer types, pricing, how to purchase the systems, and partner ecosystems, and also gives information about the financials and founding year of each vendor.

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Enterprise Unified Communications Comparison Guide


This handy grid gives you an at-a-glance comparison of six leading enterprise unified communications providers—including Cisco, IBM, Microsoft, and ShoreTel—and breaks down the basic pricing, messaging and conferencing features, and the telephony and mobile features you need to make an informed buying decision.

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