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17 Rules of the Road for Customer Relationship Management
Customer relationship management (CRM) is more than a product—it’s a philosophy. That’s why, when it comes to CRM systems, it’s important to understand all the benefits of an integrated application before beginning the selection process. After all, just as a chain is only as strong as its weakest link, a CRM solution is only as good as its implementation.

actions for acting  17 Rules of the Road for Customer Relationship Management 17 Rules of the Road for Customer Relationship Management Source: Sage Document Type: White Paper Description: Customer relationship management (CRM) is more than a product—it’s a philosophy. That’s why, when it comes to CRM systems, it’s important to understand all the benefits of an integrated application before beginning the selection process. After all, just as a chain is only as strong as its weakest link, a CRM solution is only as Read More...

UML for C#
C# is a modern object-oriented language for application development. In addition to object-oriented constructs, C# supports component-oriented programming with properties, methods, and events. WinA&D is a complete Unified Modeling Language (UML) tool enriched with C#-specific details used to generate source code. This white paper discusses how C# constructs are represented by UML—for forward and reverse engineering.

actions for acting  UML for C# UML for C# Source: Excel Software Document Type: White Paper Description: C# is a modern object-oriented language for application development. In addition to object-oriented constructs, C# supports component-oriented programming with properties, methods, and events. WinA&D is a complete Unified Modeling Language (UML) tool enriched with C#-specific details used to generate source code. This white paper discusses how C# constructs are represented by UML—for forward and reverse engineering. UML Read More...
PPM for Internal Departments
A business practice that assists organizations to align their portfolio of projects with their business strategy. Typically IT departments employ an IT governance framework to ensure that their PPM...
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Documents related to » actions for acting


NoSQL for My BI Solution?
Every day business intelligence (BI) gets closer to chaos. Don’t get me wrong—I’m by no means saying that BI will one day become obsolete and that you'll need to avoid it at all costs. On the contrary, <!--more-->what I mean is that BI will have to go outside the box into a world where data is not nicely structured within well-defined databases and using Structured Query Language—best known as SQL

actions for acting  NoSQL for My BI Solution? » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s software Read More...
Outlook for 2010
As 2009 comes to a close, we look forward to the New Year and everything trendy that it will bring. Today, TEC’s Research Analyst Round Table discusses the outlook in technology for 2010. We will touch on: •    Social Networking •    Social Product Development •    Business Intelligence (BI) for the Masses •    Enterprise Resource Planning (ERP) and Software-as-a-Service (SaaS

actions for acting  Outlook for 2010 » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s software selection Read More...
Enabling Growth for Midsize Companies: Three Strategies for Growing Your Business
Growth—whether organic or acquisitive—is challenging executives today from a strategic as well as an operational perspective. Studies estimate that 50 to 80 percent of deals fail to reach their projected results. Discover the challenges inherent in three common growth models, and find out how to implement a solid, flexible, and adaptive foundation that can support your company’s corporate growth strategies.

actions for acting  businesses undertake some common actions: Focus on process standardization to catalyze postmerger integration and value realization. Implement an enterprise process platform to replace outdated IT systems and disparate landscapes that make it difficult to leverage fully the extensive resources brought together in the M&A transaction. Focus on information harmonization to ensure visibility into product, customer, supplier, resource, and employee information. Leverage HR capabilities and reduce risk Read More...
Customer Choices for Achieving Growth
Some will say that the Big Few are in for quite a gamble, given that these market leaders are to introduce a product or concept that directly challenges the model that has led to their success so far.

actions for acting  close eye on their actions, given that product enhancement and service and support strategy can sometimes change as early as three to six months after the acquisition. Also try to understand their product strategy and look for opportunities in their product portfolio. Customers that reach out to the new owner, build a relationship, and agree to act as references will likely get significant attention, and they may receive some concessions concerning contract terms or pricing. Users should leverage user Read More...
MainWin for Linux - NT Apps without NT
Business software solutions provider Mainsoft Corp. is moving its MainWin product, a Windows platform developed for UNIX, to the realm of the Linux open-source operating system (OS).

actions for acting  MainWin for Linux - NT Apps without NT MainWin for Linux - NT Apps without NT R. Krause - October 27, 1999 Read Comments Event Summary October 20th, 1999 - Business software solutions provider Mainsoft Corp. will be offering its MainWin product, a Windows platform developed for UNIX, to the realm of the Linux open-source operating system. The move will, according to Mainsoft, accelerate the growth of Linux in the enterprise by expanding the development rate of business-critical applications available for Read More...
RFID ... For Customers?
Recently I spoke at the National Retail Federation in the center of retail: New York City! The big buzz this year, no surprise, was about RFID.

actions for acting  RFID ... For Customers? RFID ... For Customers? Ann Grackin - March 18, 2005 Read Comments Introduction Recently I spoke at the National Retail Federation[1] in the center of retail: New York City! The big buzz this year, no surprise, was about RFID. Since much of the current activity has been focused on logistics—a clear winner as a starting point—we are missing the dialogue on the consumer side of the retail equation—merchandising, and most important, the customer experience. I was pleased to be Read More...
What Does the Future Hold for PRM?
Almost every company has been scrutinizing their relationships with partners more closely and figuring out how best to reach and nurture them. With so much business going through indirect sales channels in the next five years, the need for some form of partner relationship management (PRM) should not be questioned. The natural question is then why only a few software vendors specializing in PRM have thrived?

actions for acting  also supporting commerce and interactions with distributors. Then the natural question is why only a few software vendors specializing in PRM, which is also known as channel management, demand chain management (DCM) or channel relationship management (ChRM), have thrived? Part of the answer is that expectations for PRM were overblown during the business-to-business (B2B) e-commerce software frenzy of a few years ago, leading to an overabundance of specialty vendors. But another factor is that PRM Read More...
A New Mandate for IT
In a global survey of senior managers in various functions from 17 industries, 61 percent say IT’s primary mission today is that of reducing costs and boosting productivity. But the IT mission is changing: nearly 70 percent of the same executives say that within three years IT’s main role will be to enable revenue growth. Learn more about how this shift is expected to happen, and how to manage it in your organization.

actions for acting  A New Mandate for IT A New Mandate for IT Source: SAP Document Type: White Paper Description: In a global survey of senior managers in various functions from 17 industries, 61 percent say IT’s primary mission today is that of reducing costs and boosting productivity. But the IT mission is changing: nearly 70 percent of the same executives say that within three years IT’s main role will be to enable revenue growth. Learn more about how this shift is expected to happen, and how to manage it in your Read More...
New Market for Security Insurance
Some insurance companies are now offering policies which protect companies against system, network, and website security losses. What do these policies offer corporations that they don't get in their standard General Liability Insurance Policy coverage?

actions for acting  New Market for Security Insurance New Market for Security Insurance L. Taylor - March 1, 2000 Read Comments Event Summary In light of the heightened exposure various companies are facing regarding website, network, and system security compromises, insurance brokers are jumping on the bandwagon, offering customized Security Insurance Polices that protect companies with information technology infrastructures against numerous risks not covered by their required standard corporate General Liability Insurance Read More...

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