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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 active list aix


Saga Continues Roll Out of EAI Tools
Saga Software announces availability of its Sagavista 1.1 Enterprise Application Integration software which is supposed to provide a faster messaging layer for

active list aix  to be evaluated are Active Software, BEA Systems, CrossWorlds Software, Talarian, Tibco, and Vitria. Care should be taken to ensure that interfaces exist for the required databases. In addition, customers should both visit reference sites and investigate the quality of the vendor's professional services staff, as consulting will most likely be required.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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The Convergent Mediation Solution--Competitive Advantage Enabler


The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge of customer information, such as usage patterns, preferences, spending habits and duration can provide competitive advantages to service providers. Learn about convergent mediation systems that can support multiple service types (voice, data, content) in this white paper.

active list aix  mediation systems in an active-standby setup with fail-over mechanisms. Because of the shift in focus towards the account-centric approach, where charging is done in real time as an integral part of service delivery, the products in the mediation layer of the OSS must have the same scalability and high availability performance and resilience as the underlying telecom network. The following deployment details at an Asian Tier 1 operator demonstrates the sheer volume of CDR generated and complexity of Read More

Managed Hosting in Europe: A Review of the Managed Hosting Market and Suppliers in Europe


The increasing use of virtualization allowed managed hosting providers to reduce costs by sharing infrastructure between customers, creating the earliest versions of what is now known as cloud computing. Platforms managed by specialists provide higher service levels, greater ease of secure access, and more manageable costs than many companies can achieve internally. Discover more about Europe’s managed hosting market.

active list aix  on the number of active mail boxes whilst a ticketing agency may want transaction-based pricing based on tickets issued. Those MHPs that have a focus on the ISV market will usually be flexible enough to provide charging models that reflect those of the ISV itself. 4.4 Standards There are a number of standards that pertain to good data centre management and data security. Some will matter more than others depending on the deployment being planned. Table 2 shows the standards complied with by individual Read More

Legacy Single Sign-On: Novell, Evidian, IBM, PassGo, or Computer Associates?


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active list aix  directories such as Microsoft Active Directory or Sun ONE Directory. As a result, the Novell solution is a very good fit for existing Novell's customers, but others will have to consider migrating in the mid term to eDirectory if they chose this SSO product. Evidian Evidian's legacy single sign-on product is called Access Master SSO (not to be confused with Access Master PortalXpert, the Web SSO product, with which it is interoperable). Access Master supports Windows NT, Windows 2000, UNIX, AIX and Read More

Infor ION-izes its Open SOA Strategy - Part 2


Part 1 of this blog series started by analyzing a certain change of the guard and a related product strategy shift at Infor. Two late June 2010 news announcements, which were entitled “Infor Simplifies Connectivity and Data Sharing with Infor ION(tm)” and “Infor Selects Microsoft as Preferred Technology and Tools Provider for Infor Software," were then demystified in an

active list aix  achieved via Microsoft ’s  Active Directory Federation Services (AD FS)  for  single sign-on (SSO)  services available anywhere. The details are still sketchy at this stage, since Infor just announced its cloud strategy branded Infor24 Cloud Initiative at Microsoft’s Worlwide Partner Conference (WPC) on July 12. There was a  press release announcing Infor24 and the selection of Microsoft Azure as Infor’s preferred cloud platform , but this topic is worthy of another briefing with Infor and a Read More

Payroll Services Checklist


Before you talk to a payroll services provider, you need to ask yourself several important questions about the current situation of your organization, and to consider its budget, expected growth, and more. Here’s a checklist of some of those questions so you can make the most of your consultation with potential services providers. Get organized and know your requirements before you commit to buying a payroll solution.

active list aix  Services Checklist Payroll Services Checklist If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. HR World is a leading resource and community for HR professionals. Free HR World Payroll Provider Checklist . Download our free payroll and compensation checklist to find out what key questions you need to ask from a payroll and compensation vendor. Source : HRworld Resources Related to Payroll Services : Payroll Services (Wikipedia) Read More

Alice (or Allen) in MobileLand


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active list aix  CRM,customer relationship management,cell phones,smartphones,wireless,smartphone users,mobile device,handheld devices,mobile CRM,enterprise functionality,SMS,short message service,Blackberry Pearl,Blackberry 8800,IDC Read More

Analysis of Active Voice's Acquisition of PhoneSoft, Inc.


Active Voice will integrate all of PhoneSoft's functionality into their existing "Unity" voice-messaging product to target Lotus Notes Domino R5.

active list aix  of Active Voice's Acquisition of PhoneSoft, Inc. Event Summary SEATTLE, /PRNewswire/ - Active Voice Corporation (Nasdaq: ACVC), a global provider of unified messaging and computer telephony software solutions announced it has signed a definitive agreement to acquire privately-held PhoneSoft Inc., a leading provider of true unified messaging solutions for Lotus Notes/Domino. Market Impact PhoneSoft, Inc. is a privately held company that focuses on unified messaging solutions (UM), including email, Read More

Answering the Call: Emerging Best Practices in Consumer Mobile


The short list of what retailers need from first-generation mobile capabilities is surprisingly long, spanning deep product information, ratings and reviews, scanning capabilities, full commerce, and more. Download this white paper to learn more about the state of consumer mobile in retail today, as well as the mobile use cases that retailers have currently deployed. Download now.

active list aix  the Call: Emerging Best Practices in Consumer Mobile The short list of what retailers need from first-generation mobile capabilities is surprisingly long, spanning deep product information, ratings and reviews, scanning capabilities, full commerce, and more. Download this white paper to learn more about the state of consumer mobile in retail today, as well as the mobile use cases that retailers have currently deployed. Download now. Read More

Sendmail Takes Security to the Next Level with Version 3.0 for NT


Sendmail 3.0 includes the Sendmail Message Transfer Agent, a Mailing List Server, a POP3 Server and a Message Store.

active list aix  the upcoming Windows 2000 Active Directory Service, but will function in the same fashion as it would under the NT Server 4.0 platform. The release of the product is a definite positive for both ISPs and corporations looking to enhance the speed of Internet mail while providing enhanced security. Read More

How to Select an ERP System When You’re Dead


When Nietzsche declared in 1882 that “God is dead,” I’ll bet he had no idea that ERP system vendors were already queuing up to fill the gap. He just wasn’t the practical, forward-thinking kind, that was his problem (Nietzsche, I mean, not God). Now, in heaven, they take the long view. So when they started casting around for a replacement to their legacy system, they took the time to conduct

active list aix  to Select an ERP System When You’re Dead When Nietzsche declared in 1882 that “ God is dead ,” I’ll bet he had no idea that ERP system vendors were already queuing up to fill the gap. He just wasn’t the practical, forward-thinking kind, that was his problem (Nietzsche, I mean, not God). Now, in heaven, they take the long view. So when they started casting around for a replacement to their legacy system, they took the time to conduct a thorough software evaluation process. Which meant, of Read More

The Teradata Database and the Intelligent Expansion of the Data Warehouse


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active list aix  Teradata launched the Teradata Active Enterprise Data Warehouse, becoming a key player in the data warehouse and business intelligence scene, a role that Teradata has maintained until now. Teradata mixes rigorous business and technical discipline with well-thought-out innovation in order to enable organizations to expand their analytical platforms and evolve their data initiatives. In this report TEC Senior BI analyst Jorge Garcia looks at the Teradata Data Warehouse in detail, including functionality, Read More

Songa Offshore Selects IFS


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active list aix  International midwater drilling contractor active in the North Atlantic basin, has chosen to deploy IFS Applications for Offshore Service . The contract includes licenses and services worth approximately Kr 40 million (NOK). IFS expects the customer to go live with the solution at end of 2014.   Songa Offshore operates five semi-submersible drilling units with an additional four rigs being delivered in 2014 and 2015. The company chose IFS Applications to support onshore and offshore operations within Read More

Global Refund


Swiss financial services company Global Refund needed to replace its antiquated customer relationship management (CRM) system. To find a mobile-enabled, user-friendly solution that could handle the company’s 15 million yearly transactions, Global Refund turned to TEC. Learn how TEC helped Global Refund turn its long-list of 40 vendors into a short-list of four, and shave two months off the selection process.

active list aix  Refund Decision makers can now leverage data vetted by TEC's analysts to evaluate, compare, and impartially select business software and services, including: - Enterprise Resource Planning (ERP) Supply Chain Management (SCM) Customer Relationship Management (CRM) Business Intelligence (BI) Source: Technology Evaluation Centers Resources Related to Case Study: Global Refund : Customer Relationship Management (CRM) (Wikipedia) Case Study: Global Refund CRM Solution is also known as : CRM System , Read More