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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 admin kpi


Dassault Systèmes Introduces EXALEAD OneCall for Astute Customer Interactions
There is certainly no dearth of software packages for multichannel customer service and helpdesk. Think of Oracle’s vast offering (based on the acquisitions of

admin kpi  

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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How to Reduce Business Risk through Secure User Access for SAP


Unencrypted communication between users’ workstations and the backend SAP servers is a significant vulnerability to your SAP environment. This can put the confidential data inside your SAP systems and your entire business activity at risk—and have a negative impact on your customers. Find out how to reduce business risks and improve audit results through encrypted communication and two-factor user authentication for SAP.

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Quintiq-The Biggest Supply Chain Vendor You May Not Have Heard Of


Quintiq may be one of the faster growing supply chain vendors, and seems to be rising up the ranks of the supply chain vendors, based on supply chain revenues. How does a vendor emerge from relative obscurity to become one of the largest vendors? Apparently by largely ignoring discrete industry segments where other supply chain vendors focus and, instead, delivering planning and scheduling

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Is ROI King In Evaluating IT Investments? Part 2. Measuring the Impact of IT Investments


If the underlying business assumptions change, the cash flow projections may be critically flawed but the KPI’s can still be relatively reliable indicators of the impact of an IT project. In the long run, IT project KPIs may be the best indicators for IT managers to use in evaluating the results of their IT investments.

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KPI's: Key Project Impeders


Paying attention to the human nature factors of a project will not overcome poor software selection or poor software design. However, being aware of these factors can minimize project delays, frustrations of team members, and not delivering expected results. Learn about some of these factors and how they can be avoided.

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Mobile Business Intelligence & Analytics


The convergence of business intelligence (BI) and mobility has been well under way for some time. As more professionals begin using smart phones and other mobile devices to keep up to date with business information, your company’s work force will start seeing mobile access to business data as the rule rather than the exception. Discover the benefits that are in store for an organization that embraces mobile analytics.

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Catapulting over the Supply Chain Abyss with Real-time Alerts


Despite increased use of key performance indicators (KPIs), supply chain managers’ measurement initiatives continue to come up short. Because of their retrospective nature, KPIs offer little value to today’s complex supply chains. But several market-leading companies are using network-wide KPIs, supported by real-time alerts, to flag problems early, intervene as needed, and improve business results. Find out how.

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Predictive Demand Supply


If you're in the supply chain business, right up there with Newton's law of gravity stands Murphy's other law stipulating that demand and supply, if left to their own tendencies, will always tend to diverge and get you in trouble. Welcome to the world of predictive demand and supply planning whose mission is to predict imbalances as far in advance as possible, in order to provide ample time and opportunity to design and implement corrective sales and operations solutions. So how do we design a system for identifying potential issues and expressing them via a commonly understood key process indicator (KPI) where the cause and effect of our actions can be readily measured? Read this article by the former director of Dell's operations and demand management.

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MinePoint ERP for Microsoft Dynamics AX


MinePoint ERP is built on the Microsoft Dynamics AX platform. Each module offers standard functionality made available from the Dynamics AX infrastructure, integrated with mining-specific features and functions. MinePoint ERP addresses the challenges of mining companies across the full mining life cycle: Exploration: cost control, tenement/permit reporting, multicompany/currency consolidations, remote access Mine construction: management of engineering and construction projects, procurement and approvals, recording of asset acquisition, workforce mobilization Mine operations: equipment management, enterprise asset management, resource management, workforce management, financial management, business intelligence. MinePoint ERP is successfully implemented for international mining companies—in mine sites and headquarters across the globe: Start-ups with MinePoint financials Midsize global miners with operations in multiple countries Large miners with remote, standalone sites requiring connection to centralized corporate systems Key performance indicator (KPI) reporting out of the box for an incumbent ERP solution or integrated with MinePoint ERP.

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Asset Performance Management: The Secret to Uncovering Hidden Profits and Ending Operating Surprises


Top performers optimize their assets. It’s true in any field—sports, the arts, and business. Yet in business, optimizing performance of capital assets often plays distant runner-up to the more glamorous pursuit of top-line growth. That’s not surprising, given the importance of increasing sales revenue. But it can cost you—and lead to operating surprises that are even more punishing.

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Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards


A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach, you need a framework for understanding how a services company and its customer engagement should be measured. Learn about the various ways to support strategic account management at each stage of your company’s evolution, which metrics are most relevant, and more.

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