Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming up its enterprise resource planning (ERP) and customer relationship management (CRM) portfolios with a wealth of enhancements and by embracing the cloud. P.J. Jakovljevic, principal analyst at Technology Evaluation Centers (TEC), sheds some light on their market positioning and future direction.
Sage ERP X3 (formerly Adonix X3 ) has meanwhile become Sage's true global offering for the core mid-market to upper mid-market. The product is targeting companies in the following verticals: hard goods manufacturing, chemicals, food and beverage (F&B), life sciences, and wholesale distribution. Within the Sage Group, Sage ERP X3 has a collaborative governance board, global marketing and communications, global product management and research and development (R&D), and a global Sage ERP X3 practice. The