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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 advanced call center technologies


Call Center Buyer’s Guide
A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact center solution, your company can

advanced call center technologies  Call-Center Benefits Basic Features Advanced Features Cost Checklist Conclusion Searches related to Call Center Buyer's Guide : contact center technology | virtual call center | free call center software | call centre | call center software | call center services | call center outsourcing | call center resources | customer contact center solutions | contact center services | outbound call centers | call center CRM solutions | CRM | customer relationship management | telemarketing call centers | inbound

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets RFI/RFP Template

Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Response Management, Industry Vertical Module Availability, Product Technology  

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Documents related to » advanced call center technologies

Lean Maintenance: Best Practices to Turn Asset Management into a Profit Center


It’s common knowledge that asset downtime disrupts production and drives up both process and per-unit operating costs. However, executives often lose sight of this because they focus on output, not on the assets used to create it. The irony is that companies can use asset performance management not only to make more widgets, but to make each widget more profitably.

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Bolstering the Call Center with Service Resolution Management Processes


Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition to improved customer satisfaction rates.

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Building the Small Contact Center


Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that picture has changed. Encouraged by declining technology costs and changing customer expectations, and pressured by competition, small and midsized companies are investing in key customer service building blocks, such as contact centers.

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Cost-justifying Warehouse Management Technologies in Small and Midsized Warehouses


The warehouse management system (WMS) concept has matured into a collection of time-tested technologies that reduce inventory costs and increase overall inventory management efficiencies. By implementing WMS technology, organizations can achieve a higher return on their software dollars and provide better service to their customers. A WMS can provide organizations with tangible benefits that improve warehouse operations without adding headcount.

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TEC HR Evaluation Center Updated


TEC HR Evaluation Center Updated. To make sure you get the most up-to-date information for your HR software research, visit TEC's Human ...

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Kerio Technologies Inc.


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

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Embarcadero Technologies


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

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Ariba Technologies


Ariba is a software and information technology services company headquartered in California. It was founded in 1996 on the concept of using the Internet to enable companies to facilitate and improve procurement processes. Ariba provides spend management solutions to help companies analyze, understand, and manage their corporate spending to achieve cost savings and business process Aefficiency. Ariba is an SAP company.

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Liaison Technologies


Located in Atlanta, Georgia (US) Liaison Technologies provides consulting services and real-time transaction network and product information management solutions. Today, Liaison has over 2,500 customers and has enabled more than 2 million XML-based, real-time transactions. Some of its customers are International Paper, Weyerhouser Company, Merck & Co., Unisource, and xpedx.

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McLane Advanced Technologies


As part of the McLane Group of companies, McLane Advanced Technologies (MAT) is built on a tradition of excellence and innovation. CEO and founder, Drayton McLane Jr., grew a small family business into a multi-billion dollar enterprise by implementing innovative technology and efficient business practices. MAT continues to pursue the latest technology advancements to solve critical problems in the commercial, government, and defense industries. The services and solutions we offer are delivered through a right mix of professionals, processes, and technology to address customer requirements. Our dedication to quality sets us apart from others.

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