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The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3
When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides

advances to technologies in front office operations  as gigabandwidth . With advances in LAN switching technology, Gigabit Ethernet is now fairly common in the backbones of corporate networks. 100Mbps to the desktop is commonplace. Many pundits and technologists have argued that with the exponential increases in optical networking, we have achieved a glut of bandwidth. Some have even proclaimed that bandwidth is free, although we all seem to be paying a higher price that we would like to pay. Certainly any IT manager who pays for WAN circuits will tell Read More...

Integration and Consolidation of Business Intelligence within Business Performance Management
A growing measure of business performance is financial performance management. Leveraging business intelligence (BI) to map business performance goals requires

advances to technologies in front office operations  and Consolidation As technology advances, systems need to integrate to create better performances. Recently, some vendors are heading towards consolidating their systems to better meet user needs through joint collaboration. The importance of business applications integration becomes clear by answering questions like, Does your accounting clerk input the same HR information that sales has? Does your finance staff have to re-key information from printed spreadsheets? Are there discrepancies in the Read More...
Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » advances to technologies in front office operations


Business Agility for Communication Service Providers: A Few Simple Steps Are a Great Way to Start
In today’s market, customers have no patience for companies that let their size and complex product lines slow them down. The challenge for communication

advances to technologies in front office operations  configuration technology, we envision advances that will blaze a path to a far broader, multi-channel adoption in which configuration will be a pervasive enabling technology for a broad range of service business processes and applications. To achieve this goal, we saw the need to expand modeling from a back office tool used by a limited number of experts to a broader based application that can be used by casual business users throughout the enterprise and, indeed, throughout the business network or Read More...
Sage ERP and CRM Portfolio Update: Clarity at Last
Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming up its enterprise resource planning (ERP) and

advances to technologies in front office operations  CRM systems’ proactive nature advances out of personalized and contextual user experience, with alerts for high-priority tasks and events. Task-relevant views drive user productivity and adoption. The aggregation and publish and share capabilities as well as advanced analytics with actionable insight also help in this regard. Collaboration is achieved through expanded enterprise search capabilities. Search is a common CRM task, and the current speed, simplicity, and depth of search in Sage's CRM Read More...
How to Choose a Service and Maintenance Application
If you’re not using a service and maintenance application, you may have reached the point where manual systems no longer support the pace of business. Where to

advances to technologies in front office operations  adapt to future technological advances. Find out costs for extra users and modules In addition to maintenance, upgrade, and support costs, it is important to consider how much you'll have to pay for additional users. Solutions that include all the modules generally cost less than those that don't, but will often charge a higher cost per number of users. You may also encounter vendors who are relatively inexpensive when it comes to adding seats, but charge significantly more for additional modules. Be Read More...
Pay, Performance, and Productivity: How to Use Compensation to Motivate and Make a Difference
Compensation has consistently remained one of the top five job-satisfaction factors considered most important to employees. A well-designed compensation

advances to technologies in front office operations  Performance, and Productivity: How to Use Compensation to Motivate and Make a Difference Compensation has consistently remained one of the top five job-satisfaction factors considered most important to employees. A well-designed compensation strategy that connects rewards and performance can benefit both employers and employees. This white paper discusses some of the key factors. Read More...
Gecad Technologies


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In-Memory Databases/In-Memory Analytics
The appeal of in-memory technology is growing as organizations face the challenges of handling and utilizing big data. There are compelling technical advantages

advances to technologies in front office operations  Memory Databases/In-Memory Analytics The appeal of in-memory technology is growing as organizations face the challenges of handling and utilizing big data. There are compelling technical advantages to having an in-memory database, but the business benefits can be far-reaching, as the knowledge gained from analytics means that a data-driven business can closely engage with and anticipate the needs of customers and markets. This paper provides a look at the benefits of in-memory technology for dealing Read More...
Maestro Technologies


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Want to Know How to Survive in a Down Economy? Then Look in Your Warehouse!
When I speak with distribution executives nowadays, they all say the same thing: “We are struggling to keep our heads above water because of the economy

advances to technologies in front office operations  to Know How to Survive in a Down Economy? Then Look in Your Warehouse! When I speak with distribution executives nowadays, they all say the same thing: “We are struggling to keep our heads above water because of the economy.” However, before the economy took a turn for the worse, they talked about low profit margins, high inventory levels with low turns, and an erosion of their profitability because of their warehouses. I am often forced to ask, “Is the economy really that bad? Or, is your Read More...
Engago Technologies


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How to Compare the Real Cost of Accounting Software: 30 Questions to Ask Before You Sign the Contract
Once you decide it’s time to upgrade the enterprise resource planning (ERP) for accounting system, the next question is: “How much does it cost?” However, many

advances to technologies in front office operations  to Compare the Real Cost of Accounting Software: 30 Questions to Ask Before You Sign the Contract Once you decide it’s time to upgrade the enterprise resource planning (ERP) for accounting system, the next question is: “How much does it cost?” However, many variables factor into the total project price—and software is only a fraction of that. Discover 16 insider tips that can help you save money, as well as 30 specific questions to ask your software vendor, so you can avoid hidden costs and Read More...
How to Ensure Your Organization Is Ready for E-discovery: Your Road Map to Compliance
Unfortunately, electronic documents are rarely categorized based on records management standards or retention policies. Organizations facing numerous claims

advances to technologies in front office operations  to Ensure Your Organization Is Ready for E-discovery: Your Road Map to Compliance Unfortunately, electronic documents are rarely categorized based on records management standards or retention policies. Organizations facing numerous claims, litigations, government investigations, or audits realize that identifying, locating, and reviewing electronic data is time-consuming and costly. A solution that helps archive and search for your vital electronic data can also ease your efforts to comply. Learn more. Read More...
Best Practices in Food Traceability: Be Able to Respond to Audits in Just Minutes
Today’s ever-increasing frequency and cost of food and beverage recalls harm not only the companies directly affected, but all processors in the industry. See

advances to technologies in front office operations  Practices in Food Traceability: Be Able to Respond to Audits in Just Minutes Today’s ever-increasing frequency and cost of food and beverage recalls harm not only the companies directly affected, but all processors in the industry. See how leading food processors are turning to innovative software solutions, like Plex Online, to develop a complete food safety management system that enables them to achieve best practices in food and beverage processing quality and a high level of traceability. Read More...
Layer 7 Technologies


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