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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 advantage and disadvantage of computer intl


The Integrated Information Management Infrastructure: The Business Value of the Best-of-Suite Approach
Overlooking how an application fits into your overall IT landscape can lead to costly implementations. But addressing data management with middleware solutions

advantage and disadvantage of computer intl  Integrated Information Management Infrastructure: The Business Value of the Best-of-Suite Approach Overlooking how an application fits into your overall IT landscape can lead to costly implementations. But addressing data management with middleware solutions that work seamlessly with existing applications in your company’s IT environment can lead to significant benefits. Explore the value of technology decisions that support and maintain infrastructure-wide interoperability with regard to your data

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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The Role of Sales Training Requirements Definition and Requests for Proposals in the Success of Technology Companies


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Oracle Announces Latest Release of Enterprise Manager 12c


Oracle announced the latest release of Oracle Enterprise Manager 12c with extended support of the latest version of Oracle Database 12c. The releases of Oracle Database 12c and Oracle Enterprise Manager 12 provide significant enhancements for organizations needing to manage large and complex database deployments, particularly in cloud environments. The new tools will be a great boon

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Customer Experience Management: The Value of Moments of Truth


Customers perceive value based on the experiences they receive—and many big-name companies have tuned into this because they’ve made a connection with customers that transcends the basic functional value they offer. In this first part of a two-part series, learn how traditional customer relationship management (CRM) has often failed in this respect, and how managing customer experiences can drive your revenues.

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Voice of the Customer Analytics


Verint Voice of the Customer Analytics solutions provide a solution set to centralize customer feedback across channels, interpret it in the context of business objectives, then act upon it to drive change. These solutions can provide an organization with critical data for rapid, targeted decision making, by analyzing and combining customer data from both direct (speech analytics, chat, e-mail) and indirect sources (social media) to gain a holistic view of the customer experience—down to the individual customer level.  

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Infor’s Acquisition of PeopleAnswers Foregrounds Big Data Behavioral Analysis of Employees


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The Best-of-class Strategy Makes a Return in the Cloud Era


Irrespective of technology and choice of deployment method, companies must remain versatile in their strategies and operations to stay competitive. This report takes a look at one financial solution that enables the financial executive to have a no-compromise approach to financial modeling and applications choice; i.e., adding, keeping or changing business applications without losing control or increasing the risk of non-compliancy.

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Dell Computer Corp.


One focused vision made Dell the world''s leading direct computer systems company, with 33,200 employees in 34 countries around the globe. One bold concept-direct customer contact-has made Dell one of the most successful companies of the 1990s.

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Western Computer Inc.


Western Computer has been providing ERP, CRM, supply chain management and business intelligence solutions for over two decades. We specialize in Microsoft Dynamics AX and Microsoft Dynamics NAV ERP solutions. Western Computer has helped 100’s of midsize, or larger, businesses in selecting, implementing and reaching their ROI objectives. The majority of our customer base is in manufacturing, distribution or project driven business.When our customers are asked what differentiates Western Computer from other Service Providers or Value Added Resellers (VARS), they say it is the world class service they have experienced from our team. Our 400+ customers are serviced by a team of over 150 experienced professionals throughout Canada and the United States.As a premier Microsoft Solution Provider we supply the three critical elements of a successful implementation: 1. World class products with Microsoft Dynamics products and CfMD ISV partners2. World class industry solution with our years of experience solving client problems in specific industries3. World class support with our full-time team of experienced project managers and highly skilled developers ready to assist clients in accessing the full potential of their Microsoft system Western Computer, a Microsoft Gold Enterprise Resource Planning Partner, has joined the prestigious 2011 and 2012 Microsoft Dynamics Inner Circle, an elite group of the most strategic Microsoft Dynamics partners from across the globe with achievements that rank them in the highest echelon of the Microsoft Dynamics global network of partners.

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Is IoT Changing the Face of Omnichannel Retail?


Omnichannel retail has forever changed the face of retail. And now, another recent innovation, the Internet of Things, is poised to change the face of retail—once again. TEC CRM analyst Raluca Druta keys in on how she envisions this relationship to unfold in the preamble to the full discussion on the topic later this month on ERP Conversation Live.

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Busting Out of the Inbox: Five New Rules of 1to1® E-mail Marketing


Situating e-mail in a multichannel marketing plan is more complicated than it used to be. Where exactly does e-mail fit in the world of blogs, vlogs, and podcasts—where MSN, Google, and Yahoo! call the shots? Marketers need to understand which strategies and tactics are most effective to ensure that their e-mails will be delivered, opened, and acted upon.

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