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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 advantages of child centered approach


Microsoft Dynamics CRM: Much More Than Meets the Eye - Part 3
Part 1 of this series discussed the current upbeat state of affairs of Microsoft Dynamics CRM, as one of the three best-performing products within the entire

advantages of child centered approach  CRM claims a few advantages over Salesforce.com, such as the following: The power of choice, i.e., offering both on-demand and on-premise deployments, with the option to migrate in both directions (see Part 1) (As one caveat, Microsoft claims that the Dynamics CRM Online and on-premise CRM products are on the same code base. However, Dynamics CRM Online has had few service packs during a time period when Dynamics CRM 4.0 has had none, which makes me wonder how can they indeed be the same code line.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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