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Data Center Projects: Project Management
In data center design projects, flawed management frequently leads to delays, expense, and frustration. Effective project management requires well-defined

after sale knowledge management  to start until later, after the purchase order is executed at the end of the Design phase. The size, complexity, and criticality of the project will determine when project management needs to become a structured, dedicated role. Regardless of how and when project management is configured, there will always be some project management activity in the customer organization from the very beginning, if only to make the configuration decisions and possibly negotiate contracts for outsourced management. This Read More
Point of Sale (POS) Systems
A point of sale (POS) system helps retailers automate transactions. POS solutions are used in retail stores where sales associates must enter sales, refunds, layaways, transfers, etc. TEC's ...
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Documents related to » after sale knowledge management


MRO and Spare Parts Management Considerations
The need for better service parts management is finally gaining top-level management attention in many aerospace and defense (A&D) and like complex

after sale knowledge management  cannot be determined until after a technician review specifies the required labor and material, whereas users can maintain information generated about the returned item from the initial receipt of the part through quoting, repair, shipping, and invoicing. Further, the returned items information from receipt to invoicing for MRO organizations enables users to track work orders, purchase orders, sales orders, inventory, approvals such as Federal Aviation Agency (FAA) airworthiness Form 8130, and costs by Read More
Capitalizing on Advanced Inventory Management
Today’s distributors have an opportunity to drive performance to new levels by investing in advanced inventory management. These companies can expect to

after sale knowledge management  lost business. Customer expectations, after all, have risen significantly in recent years. Industry analysts now discuss the necessity of delivering on the perfect order —the right product at the right time at the right price. Unfortunately, many distributors now struggle mightily to meet these expectations, particularly as stock levels drop in relation to diminishing working capital. To fulfill orders swiftly and accurately without loading up on inventory, distributors must have intimate knowledge of Read More
Navigating Between Service Management Scylla & Charybdis - Part 2
Part 1 of this series analyzed the phenomenon of the rise of the service economy: the increasing importance of the service sector in industrialized economies

after sale knowledge management  of the customer’s business after the sale is completed. Following are some of the major areas of SLM that AMR Research outlined in its book entitled  “The Future of Enterprise Applications” : Service discovery . The way companies manage service requests is changing. While some companies can claim that they proactively assess needs, most are simply reactive and ignore the opportunities. Many only address the identification of service needs when a product breaks and customers call for support (after Read More
A Leader in Service Management Tackles Multidimensional Growth
Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management

after sale knowledge management  products perform as promised after the sale. Without an integrated, lifecycle view of service, OEMs incur unnecessary costs, miss revenue opportunities, and risk customer attrition. As one typical example of suboptimization, Vigoroso cited the all too common case of pricing managers being unaware that a certain price cut for a particular spare part requires, say, a 20 percent increase in inventory to meet the gross profit target. As a result, stockouts occur and the gross profit goal is missed. A Read More
Top Three Learning Management Trends for 2011
Learning management is a growing market in certain geographical areas and within specific industries. The availability of mobile and collaborative learning

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Make 'em Beg for It-How To Get Support for Electronic Document Management Systems and Electronic Records Management Systems
To successfully obtain the budget and organizational support for an electronic documentation management systems (EDMS) and electronic records management system

after sale knowledge management   Read More
Facilities Management is Moving Forward with Technology
Information is one of the most valuable resources for facilities management departments, so it’s essential to have a process that lets you achieve full value

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The Complete Systems Management Book: An Introduction to Integrated and Automated IT System Management
Effective IT systems management is a challenge, especially for midsized companies that must maintain sophisticated IT environments without the budgets of their

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Warehousing Management: Yard Management, Competitive Analysis, and Challenges
The business remains challenging to even the most established vendors, since an intensifying product architecture rejuvenation and functional enhancements cycle

after sale knowledge management  warehouse management solution,WMS,consolidation,inventory,enterprise resource planning,yard management system,YMS,transportation management system,TMS,supply chain execution,SCE,distribution center Read More
Selecting Enterprise Asset Management (EAM) for Design, Operate, Maintain
Design-operate-maintain is an approach to asset management designed to maximize value over the entire asset lifecycle—from asset planning and design through

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Core HR Systems: Flawless Execution Enabling Strategic HR Management
Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data,

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Why Invest in Talent Management? Five High-ROI Business Drivers for Implementing a Talent Management Program
Clearly, with skilled workers retiring and the pace of change accelerating, recruitment alone can’t supply the smart leaders, strong managers, high performers

after sale knowledge management  talent management, talent management strategy, talent management ROI Read More
Looking Beyond Mobile Device Management to Mobile Application and Enterprise Mobility Management
The increasing possibilities that come from deploying mobile solutions in the workplace are now counterbalanced by an exponentially complex ecosystem of options

after sale knowledge management  mobile device management,enterprise mobility management,holistic enterprise mobility management solution,corporate mobile landscape,mobile device management solution,mobile application management Read More

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