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It's the Aftermarket Service, Stupid! (Part I)
Regardless of the economic environment (and sentiments), I always think of the opportunity within the aftermarket service and support as a profitable, high

aftermarket field services in the high tech industry  titled Winning in the Aftermarket from May 2006, MCA Solutions' co-founders, Dr. Morris Cohen and Dr. Vipul Agrawal, shared their insights on opportunities to increase corporate profitability through better management of the service business. The “Six Steps for Managing Service Networks” outlined therein explain how all service-oriented companies (not to be confused with service-oriented architecture [SOA] !) can take advantage of these opportunities. Industry leaders like Cisco Systems have Read More...
Engineer-to-order (ETO) ERP System for Electronics and High-tech Components Manufacturing
A U.S.-based manufacturer of high-tech components turned to TEC for help selecting an Engineer-to-order (ETO) enterprise resource planning (ERP) solution.
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Documents related to » aftermarket field services in the high tech industry


Summarizing PTC’s Decades of Fervent In-House Innovation (and Acquisitions) - Part 1
Needham, Massachusetts (US)-based Parametric Technology Corporation (PTC, NASDAQ: PMTC) is an over USD 1 billion large software company that develops

aftermarket field services in the high tech industry  as the service parts aftermarket and financial services. There has been an increasing need for tightly integrating the  service lifecycle management (SLM)  with PLM. The addition of Arbortext IsoDraw, much like Dassault Systemes’ 3DVIA Composer (formerly Seemage ), has enabled fully integrated documentation of a product design or product repair instructions via a lightweight 3D CAD model. Manufacturing and service companies have since been able to create and update their service and customer manuals Read More...
It's the Aftermarket Service, Stupid! (Part II)
Part I of this blog topic introduced MCA Solutions and its flagship Service Planning Optimization (SPO) solution for planning and optimizing spare parts

aftermarket field services in the high tech industry  solution of choice for aftermarket service parts planning, and to continue to drive innovation and better solutions. This implies working with and integrating  with leading ERP vendors, and with other best-of-breed vendors, primarily those in the SAP' ISV ecosystem. Most important of those would be Vendavo in service parts pricing , Questra   in intelligent device management , and ClickSoftware   in field service scheduling . Still, the strength of MCA's exclusive SAP relationship was a key factor not Read More...
Has Consolidation Made the PLM Market More Agile? Part Two: Market Impact
The advent and growth of vendors targeting the needs of discrete manufacturing industries proves that the PLM market in this sector has been hot. Agile Software

aftermarket field services in the high tech industry  product definition, NPI, and aftermarket support. Both vendors have strengths in different industries and geographies—Agile is strong in high-tech/electronics, medical devices/life sciences and beginning to penetrate CPG, while Eigner's strengths are in the automotive, aerospace and defense, industrial machinery and other supply chain intensive and complex engineering industries. On the other hand, Eigner's existing base of customers is almost all in Europe (Germany, Switzerland, Austria, Benelux, Read More...
Lucrative but
The growing pressure for improving customer responsiveness and profits has lately changed the traditional role of supply chain management (SCM) of spare and

aftermarket field services in the high tech industry  depot repair activities, and aftermarket service parts and sales can generate additional revenue streams with higher margins (even at multiple levels of original product sales). They can also contribute significantly to corporate profits and thus offset typically lackluster growth in other mainstream operations. Yet, on the other hand, these companies must maintain large inventories of highly expensive, often slow-moving parts. At the same time, they are dangerously susceptible to obsolescence, as they Read More...
The Next Generation Network Operations Center: How the Focus on Application Delivery is Redefining the NOC
The majority of IT organizations are under great pressure to evolve to a next-generation network operations center (NOC). A survey of 176 IT professionals has

aftermarket field services in the high tech industry   Read More...
Linked Enterprise Data: Data at the heart of the company
The data silos of today's business information systems (IS) applications, and the pressure from the current economic climate, globalization, and the Internet

aftermarket field services in the high tech industry  data silo,business information systems,linked enterprise data,LED,business intelligence,BI,master data management,MDM,service-oriented architecture,SOA,search engines,Antidot,Antidot white paper,semantic web Read More...
How to Find the Right Hosted CRM Vendor at the Right Price
Choosing an on-demand customer relationship management (CRM) vendor can be a daunting task, especially for the price conscious consumer who lacks the budget for

aftermarket field services in the high tech industry   Read More...
The Three Cs of Successful Positioning Part Two: The Channel
One of the most effective and efficient ways to develop a successful marketing position for B2B software is to begin with the sales channel, especially if you

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Design Anywhere: Maximizing the Global Opportunity, Minimizing the IP Risk
Design globalization—and the access it provides to new markets, talents, and resources around the world—offers many opportunities to manufacturers today

aftermarket field services in the high tech industry  PTC,product development,product management,remove drm,drm removal,product launch,free drm,digital rights management,drm media,video drm,product lifecycle management,drm protection,how to drm,windows media drm,global design Read More...
Oracle Claims The Worst Is Over And Turns To KISS For A Boost Part 1: The News
Oracle seems to have been trying hard to find a magic formula to ramp up its declining applications revenue. Targeting the lower end of the market with the

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The SHL Talent Report: Big Data Insight and Analysis of the Global Workforce
There are a finite number of forces that influence business success. Most of these are driven by the abilities and motives of the people who make up our

aftermarket field services in the high tech industry  people intelligence,talent management strategy,talent management solution,SHL,objective talent data Read More...
The Integrated Information Management Infrastructure: The Business Value of the Best-of-Suite Approach
Overlooking how an application fits into your overall IT landscape can lead to costly implementations. But addressing data management with middleware solutions

aftermarket field services in the high tech industry  SAP,integrated information management,data management,data integration,data management software,data integration software,data integration management,data management technology,data integration tools,enterprise data management,data management services,data management technology definition,data management systems,data management solutions,data management tools Read More...
On the Move: Great Productivity Solutions for the Mobile Sales Team
In this paper it’s argued that over the next three to five years, the winners in sales will be the ones who figure out how to smoothly and productively manage a

aftermarket field services in the high tech industry  mobile crm ppt,what is mobile crm,mobile crm application,mobile crm solution,cwr mobile crm,mobile crm applications,microsoft mobile crm,mobile crm solutions,mobile crm software,windows mobile crm,mobile crm,mobile sales team Read More...

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