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Smart Software for Service-level Driven Forecasting
The issue of forecasting intermittent demand has been one that has plagued companies forever. Many very smart people have tried to tackle it; many vendors like
demand include spare parts, aftermarket supplies, and capital equipment—common needs for enterprises such as mass transit operations, maintenance facilities, service operations, distributors, and the military. Smart Software’s customers are in, chiefly, the automotive, aerospace, transit, consumer products, distribution, durable goods, industrial equipment, food and beverage, healthcare, hospitality, high tech and electronics, pharmaceuticals and chemicals, and utilities and communications
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Online Catalog, PIM Capabilities, Q2O/CPQ Workflow Management, Personalization and Localization, Rule Engines and Knowledge Base (Repository),Document Management (for Proposals and Contracts), Pri...
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Talent management solutions encompass all the applications necessary for handling personnel-related tasks for corporate managers and individual employees from the point of hire to the point of...
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What’s New at MCA Solutions?
Service supply chains remain complex. MCA Solutions can help service companies of all sizes improve their bottom line. In today’s feature interview, TEC
of ISVs in the aftermarket service space, including best-of-breed companies such as ClickSoftware for field service scheduling, Vendavo for parts pricing , Axeda for remote diagnostics, and a number of companies such as Axeda and Metrix that do transactional service management. We also have a number of implementations in conjunction with the 3PLs that have a complementary critical parts offering, such as Flash Logistics, Choice , and DHL/Excel . PJ: What is your message to a field service organization
Service Chain Information will Transform the Total Chain
Moving to a performance-based service business model will have huge implications for the whole value chain. Its principle is to manage for outcomes—procure
quality engineers, logistics firms, aftermarket managers... oh, and did you mention the customer? Everyone seems to want the data, yet so little is known. There is a whole series of structural reasons for this. First, many user organizations have a stovepipe procurement process where the purchaser (or the original equipment) is not the same person maintaining it. So information about performance on the plant floor or in the field may not be known in headquarters. Also, many products don't stay with their
PTC Acquires Servigistics - Doubles Up on Its “Product and Service Advantage” Mantra
The recently held PlanetPTC Live 2012 conference espoused the following two mantras – “Systems are Today’s Products” and “Product and Service Advantage.” Look
of revenues comes from aftermarket services, with even 40 to 80 percent of profit coming from services. In fact, for manufacturers that get their service strategy right, the market opportunity is huge – a trillion dollars plus by some estimates – and this is especially welcome at a time when profit margins from durable goods sales are under constant assault by global competition and soft economy. Manufacturers and their service network partners have a chance to generate profitable new revenue streams
CAD-centric PLM, ERP-centric PLM, and Organic PLM: What's Right for You? - Part 1
In this day and age of globalization, ever-shorter new product introduction (NPI) cycles and overall product lifecycles, partner collaboration, and whatnot
sales & marketing, and aftermarket service departments on the same page . For its part, through the acquisition of former Agile Software (which had previously acquired Cimmetry Software ), Oracle also owns the popular AutoVue visualization software, which is often used by many other CAD and PLM providers. SAP and Oracle want to create a center of product information with business data consistency, combined visual and business data analysis, and fully enabled mobile devices to deliver information. In this
Human Capital Management
Today@s economy demands a more proactive, strategic role for the human resources (HR) department. As competition for critical resources intensifies, managers
Capital Management Today’s economy demands a more proactive, strategic role for the human resources (HR) department. As competition for critical resources intensifies, managers, employees, and candidates are demanding more from HR, moving beyond self-service to secure direct access to relevant information and processes whether in the office or on the road. Epicor Human Capital Management (HCM) provides these capabilities, and more, helping you to manage your globally dispersed workforce, improve HR
Domo@offers an executive management platform delivered as a service that helps managers and executives access real-time data for better business intelligence.
Domo offers an executive management platform delivered as a service that helps managers and executives access real-time data for better business intelligence.
A Positioning Process Helps Product Marketing Managers Do More
Because product marketing managers constantly juggle competing priorities, companies should consider implementing a formal positioning process as a way of
Positioning Process Helps Product Marketing Managers Do More At most business to business (B2B) software companies, product marketing is being asked to do more with less head count. There aren't enough hours in the day to stay on top of competitive issues, customer requirements, and the needs of product management. And let's not forget about marketing, the lifeblood of every company. If you don't market effectively, there's a good chance you won't sell enough product to make a profit, and we all know
The Miracle in Detroit: Putting the ROI into ITIL
IT managers understand the difficulty of demonstrating returns on investment for technology projects. The issue is particularly acute for large multiphase
Miracle in Detroit: Putting the ROI into ITIL IT managers understand the difficulty of demonstrating returns on investment for technology projects. The issue is particularly acute for large multiphase deployments, such as IT infrastructure library (ITIL) implementations: massive projects which are hard to sell to management, and which promise returns many years in the future—after significant investment. So how do you get management to buy into your vision?
Bandwidth Management in Next-generation Packet Networks
Bandwidth managers can provide the basis of a large-scale solution for a quality of service (QoS) that can support public switched telephone network (PSTN
Management in Next-generation Packet Networks Bandwidth managers can provide the basis of a large-scale solution for a quality of service (QoS) that can support public switched telephone network (PSTN)-grade services. A key aspect of the solution is the ability to be integrated with multi-protocol label switching (MPLS) traffic engineering capabilities, to provide a highly scalable, resilient, and rigorous solution for end-to-end quality of service.
Employee Web Use and Misuse: Companies, Their Employees, and the Internet
The Internet creates new opportunities for mischief—and new challenges for managers. How do you balance individual access with the overall good of the business?
Web Use and Misuse: Companies, Their Employees, and the Internet Employee Web Use and Misuse : Companies, their employees and the Internet If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. MessageLabs, now part of Symantec, provides a range of managed services to protect, control, encrypt and archive electronic communications. Listed as a leader in the Gartner Magic Quadrant and many other analyst reports, and with more than
Real-time Collaborative Manufacturing
To effectively serve their customers, operations managers need to have visibility as well as control of the delivery and quality of their outsourced components.
time Collaborative Manufacturing To effectively serve their customers, operations managers need to have visibility as well as control of the delivery and quality of their outsourced components. And because supply chain management is such a critical part of the manufacturing process, it’s important to have the right tools to optimize performance. Find out how real-time collaborative manufacturing is now helping to solve some key manufacturing problems.
Software as a Service’ (SaaS) Right for Your Organization
Ten years ago, very few managers would consider “subscribing” to their mission critical technology solutions over the Internet, as they would subscribe to cable
as a Service’ (SaaS) Right for Your Organization Ten years ago, very few managers would consider “subscribing” to their mission critical technology solutions over the Internet, as they would subscribe to cable television or telephone services. Today, these same managers are realizing the substantial cost savings and productivity increases that the software as a service (SaaS) deployment option can bring to their organizations.
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