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Software Functionality Revealed in Detail
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 aftermarket service technology automotive

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Service Parts Planning RFI/RFP Template

Planning, Service Delivery and Execution, Workforce Optimization, Logistics Transportation and Reverse Logistics, Analytics and Reporting, Utilities, Product Technology  

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Documents related to » aftermarket service technology automotive

New Epicor Vista for the Automotive Aftermarket Released


Epicor continues to vertically enhance the products stemming from its different acquisitions. The vendor has unveiled version 6 of Epicor Vista for the Automotive Aftermarket (from former Activant, not to be confused with Epicor’s legacy Vista/Vantage manufacturing ERP product). This introduces Epicor's Web-based market and category intelligence services solution that enables automotive

aftermarket service technology automotive  solution that enables automotive aftermarket distributors to create location-specific inventory models based on actual parts demand by vehicle, brand, and other criteria. These capabilities should improve inventory efficiency and sales performance at the distribution channel, store, and installer levels. Epicor Vista helps distributors create tailored market basket assortments by vehicle, across categories and brands and specific to each store location. The solution''s analytics identify buying patterns Read More

Service Chain Information will Transform the Total Chain


Moving to a performance-based service business model will have huge implications for the whole value chain. Its principle is to manage for outcomes—procure performance rather than parts and people. It requires total business process reorientation from services and maintenance through procurement techniques, as well as the IT platform for integration.

aftermarket service technology automotive  quality engineers, logistics firms, aftermarket managers... oh, and did you mention the customer? Everyone seems to want the data, yet so little is known. There is a whole series of structural reasons for this. First, many user organizations have a stovepipe procurement process where the purchaser (or the original equipment) is not the same person maintaining it. So information about performance on the plant floor or in the field may not be known in headquarters. Also, many products don''t stay with their Read More

A Leader in Service Management Tackles Multidimensional Growth


Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management (SLM) platform. P.J. Jakovljevic, principal analyst at Technology Evaluation Centers (TEC), runs down the company's history of acquisitions and developments, and interviews Mark Vigoroso, Servigistics' senior vice president of global marketing and alliances.

aftermarket service technology automotive  tend to focus on aftermarket parts revenue, profitability and competitiveness, multi-echelon parts planning, and dealer-managed inventory (DMI). For their part, the asset-based A&D, utilities, and energy sectors focus on asset up-time and availability management. Prevalent service operational models include power by the hour (PBTH), performance-based logistics (PBL), and readiness-based sparing (RBS). Needless to say, they also need preventive maintenance and remote diagnostics. Last but not least, depot- Read More

Navigating Between Service Management Scylla & Charybdis - Part 1


It is no longer breaking news to say that the US and the European Union (EU) are turning from product-based to service economies. The trend of the increasing importance of the service sector has only been accentuated by the recent (and perhaps still ongoing) subprime mortgage and financial system meltdowns, volatile stock markets, declining durable (hard) goods orders

aftermarket service technology automotive  Technology Help Service? The aftermarket service realm today leverages technology at least in two important aspects. The first aspect is with regard to setting up the whole outbound, multi-echelon supply chain network to service customers. The goal is to understand what the customer requirements are and then build a network so that the company can make a profit at servicing, instead of just stockpiling costly parts everywhere. Designing the network for serviceability considerations include where to place Read More

IFS To Be At Customers' (Web) Service


IFS invested heavily in both product development and worldwide growth infrastructure for a few years, now with that infrastructure in place, the company’s financial position has improved. This balancing of expenditures to promote global growth and improved cash flow has long been IFS’ mixed blessing conundrum. As the bigger vendors will intensify their mid-market aspirations, IFS continues to increase its marketshare worldwide, particularly in mid-market.

aftermarket service technology automotive  for increasing sales of aftermarket products and services Above-mentioned packaged XML interfaces and out-of-the-box support for SOAP, IBM MQ-series, and Microsoft BizTalk Server Numerous other features for achieving faster implementation and ROI, including advanced web-based training capabilities This is Part One of a two-part analysis of the Market Impact of recent IFS announcements. Part Two will continue the Market Impact and make User Recommendations. Financials The announcement follows the May 14 Read More

Field Service Management (FSM)


Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system.

aftermarket service technology automotive  Service Management (FSM) Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the Read More

Beyond the Sale: Microsoft Dynamics Solutions in Automotive


Leading automotive manufacturers, dealers, and parts suppliers are implementing new technology strategies to build stronger relationships with customers and suppliers, dramatically improve the overall customer experience, and connect and optimize operations. Learn how to optimize and connect your sales, service manufacturing, and supply chain processes, for agility, low total cost of ownership, and fast time to market.

aftermarket service technology automotive  the Sale: Microsoft Dynamics Solutions in Automotive Leading automotive manufacturers, dealers, and parts suppliers are implementing new technology strategies to build stronger relationships with customers and suppliers, dramatically improve the overall customer experience, and connect and optimize operations. Learn how to optimize and connect your sales, service manufacturing, and supply chain processes, for agility, low total cost of ownership, and fast time to market. Read More

Using Service Management Software to Enhance the Customer Experience


These days, high quality is a customer expectation; product features and related service become competitive differentiators. So how can service management software for field service and for depot repair be leveraged to drive up customer satisfaction levels, increase sales of service offerings, and thereby drive revenue and margin? Read this whitepaper to learn more, with a special emphasis on some of the new and emerging technologies that best-in-class companies will adopt in the months to come.

aftermarket service technology automotive  Service Management Software to Enhance the Customer Experience These days, high quality is a customer expectation; product features and related service become competitive differentiators. So how can service management software for field service and for depot repair be leveraged to drive up customer satisfaction levels, increase sales of service offerings, and thereby drive revenue and margin? Read this whitepaper to learn more, with a special emphasis on some of the new and emerging technologies that Read More

Triple Point Technology


Triple Point Technology® is the leading global provider of in-cloud and on-premise Commodity Management software that delivers advanced analytics to optimize end-to-end commodity and energy value chains. The company provides real-time, innovative solutions to competitively address the complex and volatile commodities supply chain: trading, procurement, enterprise risk management, logistics, scheduling, storage/inventory, processing, settlement, and accounting.

aftermarket service technology automotive   Read More

Proxima Technology


Proxima Technology, Inc. provides software and services to improve business service and accountability through service-level measurement, reporting, and problem notification in distributed computing environments.

aftermarket service technology automotive  Technology Proxima Technology, Inc. provides software and services to improve business service and accountability through service-level measurement, reporting, and problem notification in distributed computing environments. Read More

Dell KACE Remote Management with Intel vPro Technology


With the latest versions of Intel vPro technology, KACE Appliances offer remote management capabilities for systems that are better than ever—even when the KACE agents are not running, or the system is blue-screened, or has hardware or startup issues. This paper details how Dell KACE Appliances can be integrated with the Intel vPro technology to offer effective remote system management and recovery.

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The Rising Financial Importance of Service


For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results. Download this infographic from the Aberbeen Group and see how organizations can win by providing best-in-class service to their customers.

aftermarket service technology automotive  Rising Financial Importance of Service For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results. Download this infographic from the Aberbeen Group and see how organizations can win by providing best-in-class service to their customers. Read More

Service Performance Insight


Service Performance Insight (SPI Research) provides research, consulting, training, and business planning to professional service organizations (PSOs).

aftermarket service technology automotive  Performance Insight Service Performance Insight (SPI Research) provides research, consulting, training, and business planning to professional service organizations (PSOs). Read More

Audros Technology


Since 1993, Audros offers its software solutions to industrial companies (mainly SMEs). The technologies developed by Audros help companies increase the reliability of their products, reduce time to market, develop innovation, and increase customer satisfaction by: implementation of a corporate memory (secure and easy to access), simplification and automation of distribution channels of information, guaranteeing long life cycle product. Audros relies on a network of partners distributors, integrators, and vendors to market its software and perform the deployment services and support. In 2009, Audros Technology took over the activity of Innocad PLM Group Access Commerce and incorporated into a new subsidiary, Audros Consulting.

aftermarket service technology automotive   Read More

Service Differentiation: Your 3-Step Plan


Your service organization has a unique way to differentiate itself from your competition. This white paper discusses service differentiation: doing more with less, providing service more effectively, and focusing on your unique business processes to outperform your competition. Using this information, you can bring about change and continuous improvement, and differentiate your service from your competition. Read more and find out how.

aftermarket service technology automotive  Differentiation: Your 3-Step Plan Your service organization has a unique way to differentiate itself from your competition. This white paper discusses service differentiation: doing more with less, providing service more effectively, and focusing on your unique business processes to outperform your competition. Using this information, you can bring about change and continuous improvement, and differentiate your service from your competition. Read more and find out how. Read More