Home
 > search for

Featured Documents related to »  agent proposal


Reducing the Cost of Systems Operations
Disintermediation is the process of removing redundant intermediaries from a systems management infrastructure. Once vital to systems monitoring, proprietary

agent proposal  between proprietary and native agent solutions in terms of scope of coverage. One last thing: don't forget to cancel your maintenance agreements! Summary Over the next few years, the face of network and systems management (NSM) will change significantly and will have a major impact on the role IT plays in an organization. Breakthroughs in data analysis will allow organizations to better understand the business value of IT. This value will be further enhanced by the reduction in total cost of ownership Read More

Sales Force Automation (SFA)
Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining...
Start evaluating software now
Country:
 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » agent proposal


Are Spend Management (or SRM) Apps Suited for the Mid-market? - Part 2
Part 1 of this blog series introduced common supply chain challenges and resulting spend management opportunities for companies of all sizes. The article then

agent proposal  sn example of an agent helping companies source enterprise applications. In addition to dozens of out-of-the-box event types that can be created via wizards and templates, companies can occasionally use an event pack as a bill of material (BOM) of a sort. Event packs allow users to send out each line item (individual event) to vendors and suppliers in the manner (i.e., auction type) the companies see it fit. More Sourcing Features and Potential Benefits Other typical and useful sourcing features would be Read More
CRM For Complex Manufacturers Revolves Around Configuration Software
While pundits have been debating whether the configuration software deserves to be a CRM module on its own, it is certainly a part of the much broader CRM class

agent proposal  mobile users. Each sales agent could organize customer, product, pricing, and external information so that it is immediately accessible by anyone involved in the sales opportunity. The Market Despite current seemingly never-ending difficult economic times, the growth of contract manufacturing has still continued. This expansion has been fueled by a number of factors, among them the advent and a wide adoption of the Internet and consequent rise of e-commerce, as well as the trend in manufacturing toward ma Read More
Who Alleges The PRM Market Consolidation?
Many surveys have purported that there are twice as many manufacturers that cannot integrate their ordering systems with those of their partners and

agent proposal  it a reseller, broker, agent, dealer, or a distributor if you will. Indeed, because sometimes many partners with different idiosyncrasies can be involved, the indirect channel is by far a more complicated part of the value chain than the direct sales force. Nonetheless, PRM is still usually associated with CRM and expected by some to be eventually subsumed by CRM, since the two software sets share a number of similar functional areas, such as after-sale services and support, helpdesk functions, and both u Read More
SAP Starts Pushing - “Politely”
SAP and BackWeb Announce Strategic Alliance To Bring New Push Technology to mySAP.com™ Marketplace For Complex RFPs and RFQs.

agent proposal  and HTML. BackWeb's Polite Agent avoids disrupting the customer by using only available bandwidth and delivering the information in the background. Commonly used to select vendor proposals for major contracts involving large corporations, federal agencies and municipalities, RFPs and RFQs can involve thousands of pages of information sent to each vendor, currently via courier either in paper format or on CD digital media. The process often includes frequent updates based on design changes by the buyer or Read More
Vendors Beware! It’s Not What You Say, It’s How You Say It.
A study from Iowa State University’s Department of Electrical and Computer Engineering suggests that the format and organization of a proposal can significantly

agent proposal  Beware! It’s Not What You Say, It’s How You Say It. Overview Like most Associate Professors, Dr. Daniel Berleant has to apply for funding to support his research and graduate students. So he writes proposals. Naturally he wins some and he loses some. Being a scientist, after all, he wondered whether there were factors beyond the content of the proposals that affected the chances of success. So he did a study, which was published in the Communications of the ACM , a leading professional journal. Read More
Maximizing the Savings of Call-center Multisourcing While Protecting Service Levels
Are you moving to call-center multisourcing to save money? Did you know that many multisourced agents use varied and unreliable systems? This leads to

agent proposal  share tools and unify agent management, resulting in answered calls and positive customer experiences Read More
Fonolo for the Financial Industry: Reducing Call Center Costs While Improving the Customer Experience
As a company in the financial sector, you place extremely high demands on your call center. The complicated and sensitive nature of the calls requires an agent

agent proposal  the calls requires an agent who is highly trained and experienced. This leads to a high cost per call. At the same time, sacrificing caller satisfaction is not an option. This creates a tough challenge: How do you decrease the cost per call, while improving the customer experience? Download this white paper to find out. Read More
Japanese Decision-making Processes Can Influence Enterprise Content Management Functionality
Traditional Japanese Decision-making, or Ringi The decision-making process in North American companies operates within a centralized system, and generally

agent proposal  Decision-making Processes Can Influence Enterprise Content Management Functionality Traditional Japanese Decision-making, or Ringi The decision-making process in North American companies operates within a centralized system, and generally takes a top-down approach. In Japanese companies, however, the approach to making decisions is the opposite: it is bottom-up. This traditional and formal decision-making process, which is even now employed in Japanese governmental offices as well as companies, is Read More
CallidusCloud Launches CPQ at Dreamforce 2012 on Salesforce.com's AppExchange
CallidusCloud's CPQ (formerly Webcom’s Websource CPQ) has long been part of AppExchange, helping to automate and accelerate the quotation and proposal

agent proposal  Launches CPQ at Dreamforce 2012 on Salesforce.com's AppExchange CallidusCloud's CPQ (formerly Webcom’s Websource CPQ) has long been part of AppExchange , helping to automate and accelerate the quotation and proposal generation process for sales teams and channel partners. CPQ (configure, price, quote) accelerates sales cycles across companies, ranging from those with simple product catalogs and distribution models all the way to complex, multi-channel sales networks. The real news here is Read More
Help Is on the Line for Call Center Challenges
Call centers typically struggle with two major issues: ensuring high quality multi-channel communication and dealing with high employee turnover.Multi

agent proposal  the supervisor and the agent that the customer cannot access or hear. Supervisors can also take advantage of real-time speech analytics to monitor customer sentiment and intervene when needed. CIC’s all-in-one IP communications model can reduce the number of devices required from other telecom and computer telephony integration solutions, and for those devices that are needed, CIC’s open architecture makes things simpler as it allows integration with legacy IT and telecom systems. The solution also Read More
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

agent proposal  the customer asking an agent to confirm if the information he or she has just read on the web site is correct, only to hear “Sorry, that's not right,” or worse yet, “Hmm … I am not sure. Sorry.” The chances of the agent solving the problem on the spot, and perhaps even upgrading the customer to a product or service that meets his or her needs, are then indeed slim. Traditionally, agent turnover rates at call centers are fairly high, due in part to having to listen to customers' (justifiable or Read More
4 Essential Components for Successful Sales
Most companies are aware that the buying processes of the world and its buyers are changing, but many have yet to recognize the need to make changes within

agent proposal  view journeypeople as sales agents or vendors only. However, they view eagles as consultants, because they provide value in every meeting. Customers will buy from journeypeople if required, but in general, they buy a lot more from eagles'as much as four times more and they also like buying from them. The good news is that journeypeople can be taught to behave more like eagles. The methods and techniques used by eagle sales professionals can be captured in a repeatable process. But, this process must be Read More
Making the Most of Workforce Optimization: An Agent Lifecycle Approach
Many customer contact organizations have implemented workforce organization (WFO) as an operational strategy to improve the performance of customer care

agent proposal  of Workforce Optimization: An Agent Lifecycle Approach Many customer contact organizations have implemented workforce organization (WFO) as an operational strategy to improve the performance of customer care professionals once they are on the contact center floor. A sound WFO practice starts well before then with the recruitment and hiring of agents who demonstrate the necessary skills and abilities to be successful. But the hiring process is often overlooked as a key step in implementing an effective Read More

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others