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Case Study: IT Asset Security Tool Helps Healthcare Provider Track 97% of Laptops
Learn how IT asset tracking tools helped Allina Hospitals and Clinics monitor 2,700 computers on and off their network without having to invest in additional

agent tracking  it Works The Computrace agent that powers ComputraceComplete is supported by a software agent built into the BIOS1 of each computer during the manufacturing process. This agent calls into Absolute Software's monitoring center daily to report information such as the computer's physical location, installed software, virus protection and encryption status ' it can even report missing hardware. This information populates the Online Customer Center interface used daily by Allina's IT team. When a computer equi Read More

Recruitment and Staffing
Recruitment and Staffing functionality allows the user to select and hire the right people with the right skill sets, as well as track the information regarding their recruitment for later analysis...
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Documents related to » agent tracking


Study Shows: FBI Alienates Industry Security Experts
A comprehensive study done by TechnologyEvaluation.Com has shown that, for years the FBI has been alienating industry security experts. Some of the best

agent tracking  FBI agent. The FBI agent then thanked the Director and said that now the FBI could begin looking into the case. As of June 2000, the Director has still not heard anything back from the FBI. Questions that come to mind are the following: Why is the FBI not willing to receive reports from the public and private sector electronically? The likely reason is that they do not use strong encryption and therefore cannot adequately authenticate the original document owner. After spending an enormous amount of time Read More
The Power of Knowledge -- Knowledge is Power (Part 1)
The title of this blog post might sound like a no-brainer: as clear and indisputable as the “motherhood and apple pie” adage. Yet how many times have you dealt

agent tracking  pre-populate questions, allowing an agent to move towards issue-resolution without delay and additional frustrations for already distressed customers. The call tracking system can automatically log the exchange, thus capturing valuable feedback data. Some experts argue that service KM technology has been available for over a decade. Most knowledge bases utilize keyword searches combined with a range of algorithms that aim to improve the relevance of search results. While that may be true, the first genera Read More
Are Your Company Laptops Truly Secure?
The portable nature of laptops makes them particularly susceptible to all kinds of security and tracking problems. This paper discusses the strengths and

agent tracking  solutions with a client agent that is persistent and able to withstand multiple attacks, up to and including hard-drive reformats and OS re-installs. GETTING TO THE SOURCE OF THE PROBLEM To effectively root out a problem such as internal theft, organizations need to get to the heart of the matter. Often, theft is simply a symptom of a larger problem. While a layered approach to corporate security can reduce theft and loss from an average of 3 to 5 percent of assets to less than 1 percent, losses still occ Read More
These are the Times of CRM Vindication and Validation - Part 3
Part 1 of this series analyzed two white papers entitled “Customer Relationship Management: The Winning Strategy in a Challenging Economy” and “Maximizing CRM

agent tracking  the same time reducing agent workload. Accordingly, organizations are mandating that technology purchases for customer-facing applications focus on improving the online customer experience. In fact, another Forrester report in 2007 entitled  “Marketing Technology Adoption 2007”  found that 86 percent of consumer businesses cite customer self-service as their top technology theme. To that end, companies should move simple and low-risk transactions to self-service, such as, e.g., online knowledge look Read More
Recruitment and Staffing RFI/RFP Template
Organizational Structures and Modeling, Corporate Branding, Sourcing, Applicant Tracking, Assessment and Selection, Governance and Compliance, Vendor Management

agent tracking  and Staffing RFI/RFP Template The Recruitment and Staffing RFI/RFP Template lists and describes 1088 features and functions found in Recruitment and Staffing software solutions. This Recruitment and Staffing Template can help you save time, control costs, and communicate clearly with vendors at nearly every stage of your Recruitment and Staffing software selection projects. Features and functions included in this Recruitment and Staffing Template: Organizational Structures and Modeling Read More
RTI Software
RTI Software, Inc. is a CRM software development company that furnishes out-of-the-box customer service, help desk, problem resolution, defect tracking, sales

agent tracking   Read More
When will RFID Hit Main Street?
The desire for improved visibility, tracking, etc. stands out as a critical issue to global firms. Most firms don't know how to get started. But as the cultural

agent tracking  will RFID Hit Main Street? When will RFID Hit Main Street? Featured Author - Ann Grackin - June 28, 2005 Introduction Every week on the speaking circuit I am asked this question by users and technology firms: When will we see mass adoption of RFID? I have a date. But I think I will teach you to bake bread, rather than feeding you toast! The way to proceed is to just look at the forces that can inhibit or accelerate RFID technology adoption and market growth. Inhibitors First, there are manufacturing Read More
WBS Primer
The earned value management system (EVMS) is a method of tracking cost and schedule performance using work breakdown structure/earned value (WBS/EV) techniques.

agent tracking  Primer The earned value management system (EVMS) is a method of tracking cost and schedule performance using work breakdown structure/earned value (WBS/EV) techniques. Formerly called C/SCSC (Cost/Schedule Control Systems Criteria) by the contract industry, an understanding of WBS basics is essential for any US contractor wishing to be selected for new major systems contracts over a certain funding threshold. Read More
Protect Product Safety: How Manufacturers Can Boost Efficiency and Profitability with a Holistic, Proactive Product Compliance Strategy
Process manufacturers can no longer rely on purely reactive strategies to product safety. Now, reactive strategies such as lot tracking need to be incorporated

agent tracking  Product Safety: How Manufacturers Can Boost Efficiency and Profitability with a Holistic, Proactive Product Compliance Strategy Process manufacturers can no longer rely on purely reactive strategies to product safety. Now, reactive strategies such as lot tracking need to be incorporated into holistic strategies that include proactive measures to assess risk and prevent costly quality assurance (QA) events like product recalls. Learn how you can develop a product safety master plan that reduces Read More
Eight
To meet their recordkeeping and lot-tracking requirements, food and beverage processors must be able to rapidly identify and track every single ingredient in

agent tracking  Plex Systems,Plex,Plex Online,food processor,food processing,erp,erp traceability,erp software,enterprise resource planning,food and beverage,erp implementation,food regulation,erp wiki,erp systems,erp solutions Read More
The Truth about Agent Training and Turnover in the Contact Center
Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is

agent tracking  Truth about Agent Training and Turnover in the Contact Center Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is), you’ll need to complement rewards such as bonus pay, flex time, and public recognition with other means of getting the most productivity from your agents before they head for greener pastures. Read More
Acumen Data Systems
Acumen Data Systems provides employee time and attendance systems and software. Its software@s focuses include job tracking, shop floor data collection, and

agent tracking   Read More
The Truth about Agent versus Agentless Monitoring
Monitoring servers, environments (physical and virtual), platforms (AIX, Solaris, Windows, VMware, HP/UX, Linux, Novell), applications (e-mail, Web, CRM, ERP, e

agent tracking  Truth about Agent versus Agentless Monitoring Monitoring servers, environments (physical and virtual), platforms (AIX, Solaris, Windows, VMware, HP/UX, Linux, Novell), applications (e-mail, Web, CRM, ERP, e-commerce), and services (service level agreements) is critical for IT departments. But it can be a daunting task to find the right monitoring solution. This paper examines the differences between agent and agentless monitoring, to help you make the right decision. Read More

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