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Case Study: IT Asset Security Tool Helps Healthcare Provider Track 97% of Laptops
Learn how IT asset tracking tools helped Allina Hospitals and Clinics monitor 2,700 computers on and off their network without having to invest in additional

agent tracking  it Works The Computrace agent that powers ComputraceComplete is supported by a software agent built into the BIOS1 of each computer during the manufacturing process. This agent calls into Absolute Software's monitoring center daily to report information such as the computer's physical location, installed software, virus protection and encryption status ' it can even report missing hardware. This information populates the Online Customer Center interface used daily by Allina's IT team. When a computer Read More
Recruitment and Staffing
Recruitment and Staffing functionality allows the user to select and hire the right people with the right skill sets, as well as track the information regarding their recruitment for later analysis...
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Documents related to » agent tracking


Are Your Company Laptops Truly Secure?
The portable nature of laptops makes them particularly susceptible to all kinds of security and tracking problems. This paper discusses the strengths and

agent tracking  solutions with a client agent that is persistent and able to withstand multiple attacks, up to and including hard-drive reformats and OS re-installs. GETTING TO THE SOURCE OF THE PROBLEM To effectively root out a problem such as internal theft, organizations need to get to the heart of the matter. Often, theft is simply a symptom of a larger problem. While a layered approach to corporate security can reduce theft and loss from an average of 3 to 5 percent of assets to less than 1 percent, losses still Read More
Integrated EAM for Hotels: An Overview
According to a recent NYT article, the hotel industry saw record revenue last year reaching $138 billion, growing $28 billion from the previous year. In

agent tracking  addition to calculating travel agent commissions, administrators need to manage travel agents’ logins, passwords, and profiles, as well as their permissions. Increasingly, large hotel chains are also making business to business bookings available. All of these involve different pricing structures that need to be relayed to the GDS in addition to up to date inventory information on room availability. To keep up with online third party reservation sites, hotels also need channel management software such Read More
These are the Times of CRM Vindication and Validation - Part 3
Part 1 of this series analyzed two white papers entitled “Customer Relationship Management: The Winning Strategy in a Challenging Economy” and “Maximizing CRM

agent tracking  the same time reducing agent workload. Accordingly, organizations are mandating that technology purchases for customer-facing applications focus on improving the online customer experience. In fact, another Forrester report in 2007 entitled  “Marketing Technology Adoption 2007”  found that 86 percent of consumer businesses cite customer self-service as their top technology theme. To that end, companies should move simple and low-risk transactions to self-service, such as, e.g., online knowledge Read More
Study Shows: FBI Alienates Industry Security Experts
A comprehensive study done by TechnologyEvaluation.Com has shown that, for years the FBI has been alienating industry security experts. Some of the best

agent tracking  FBI agent. The FBI agent then thanked the Director and said that now the FBI could begin looking into the case. As of June 2000, the Director has still not heard anything back from the FBI. Questions that come to mind are the following: Why is the FBI not willing to receive reports from the public and private sector electronically? The likely reason is that they do not use strong encryption and therefore cannot adequately authenticate the original document owner. After spending an enormous amount of time Read More
Super Office
SuperOffice CRM solutions cover enterprise needs within customer tracking and follow-up, document handling and archiving, daily task planning, sales force

agent tracking  Office SuperOffice CRM solutions cover enterprise needs within customer tracking and follow-up, document handling and archiving, daily task planning, sales force automation (SFA), marketing automation, and management reporting related to CRM. All systems are available as client/server solutions for Windows and as Web clients. SuperOffice CRM runs on Microsoft SQL Server, DB2, Oracle, and Sybase. SuperOffice mobile solutions are synchronized with portable PCs, Palm personal digital assistants (PDAs), Read More
The Truth about Agent Training and Turnover in the Contact Center
Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is

agent tracking  Truth about Agent Training and Turnover in the Contact Center Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is), you’ll need to complement rewards such as bonus pay, flex time, and public recognition with other means of getting the most productivity from your agents before they head for greener pastures. Read More
Protect Product Safety: How Manufacturers Can Boost Efficiency and Profitability with a Holistic, Proactive Product Compliance Strategy
Process manufacturers can no longer rely on purely reactive strategies to product safety. Now, reactive strategies such as lot tracking need to be incorporated

agent tracking  Product Safety: How Manufacturers Can Boost Efficiency and Profitability with a Holistic, Proactive Product Compliance Strategy Process manufacturers can no longer rely on purely reactive strategies to product safety. Now, reactive strategies such as lot tracking need to be incorporated into holistic strategies that include proactive measures to assess risk and prevent costly quality assurance (QA) events like product recalls. Learn how you can develop a product safety master plan that reduces Read More
Accounting and Small Business Software
Accounting systems manage procedures for accurately entering, tracking, and maintaining information related to an organization@s financial operations. These

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Illumiti Business Transformation Study – Laricina Energy Ltd
Learn how Illumiti helped Laricina Energy automate its processes, including procure-to-pay and field tracking, for better auditing and analysis.

agent tracking   Read More
Case Study: Rack-tracking System
The client: a US-based provider of reusable rack rental, recovery, and closed loop logistics management for bulk shipping and display of live goods, from

agent tracking   Read More
One Touch Business Travel and the End of the Expense Report
Billions of dollars are spent each year on business travel worldwide, of which over 5 percent is spent on tracking and reporting expenses. But is it possible to

agent tracking  Touch Business Travel and the End of the Expense Report Billions of dollars are spent each year on business travel worldwide, of which over 5 percent is spent on tracking and reporting expenses. But is it possible to complete an expense report with virtually no human intervention? Now, automated corporate travel and expense management solutions are making this possible—reducing both direct and indirect costs, and providing significant savings to your bottom line. Read More
10 Errors to Avoid When Commissioning a Data Center
Data center commissioning requires tight coordination between vendors, facilities, IT departments, engineers, the commissioning agent, and others. Managed

agent tracking  enlist an independent commissioning agent to help manage the commissioning process. In most cases an independent commissioning agent is recommended because commissioning documentation can sometimes appear in publicly released corporate documents such as annual reports. These types of documents mandate impartiality. The purpose of this paper is to highlight the ten most common errors that occur when organizations attempt to commission their data centers. This paper does not review the formal methodology Read More
Error Proofing with RFID
Carefully tracking components and assemblies throughout the manufacturing process can prevent costly production and sequencing errors, but executing these

agent tracking  Proofing with RFID Carefully tracking components and assemblies throughout the manufacturing process can prevent costly production and sequencing errors, but executing these procedures can be difficult. While bar codes provide accurate, efficient product identification, they are not viable in many common industrial processes. Specialized RFID tags, however, are optimized for use on or around metal, and are an effective and viable alternative. Read More

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