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CRM Buyer's Guide
If you're interested in a CRM solution, here's a guide to help you zero in on the best one for your company's needs.

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CRM Buyers Guide
CRM, or Customer Relationship Management, is an essential tool in any modern business no matter its size. The primary purpose of CRM software is to manage all aspects of the relationship with existing and prospective customers. Get a quick start on your CRM purchase by researching the important issues and factors for your organization. This guide can help you find the right provider for your unique needs.

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Warehouse Management Systems (WMS)
A warehouse management system (WMS) should provide database and user-level tools in order for a company to optimize its storage facilities while at the same time providing user level task direction...
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Documents related to » agile user guide


How to Reduce Business Risk through Secure User Access for SAP
Unencrypted communication between users’ workstations and the backend SAP servers is a significant vulnerability to your SAP environment. This can put the confidential data inside your SAP systems and your entire business activity at risk—and have a negative impact on your customers. Find out how to reduce business risks and improve audit results through encrypted communication and two-factor user authentication for SAP.

agile user guide  build businesses that are agile, yet still secure — thus effectively reducing business risk. For further information or to request a demo or test installation, please contact your local SECUDE representative or visit www.secude.com/sap . On www.secude.com you also have the option to:  Register for the SECUDE newsletter Download SECUDE whitepaper Learn about other SECUDE solutions   About SECUDE SECUDE offers comprehensive SAP Security solutions to business and government partners around the world. Read More...
CRM Buyers’ Guide
Do you know what evaluation criteria you should consider when making a customer relationship management (CRM) purchase? Before embarking on the process of making this critical business decision, learn more about the 10 fundamental functional areas to consider, including acquiring new sales, improving customer satisfaction, getting a consistent view of the customer, and improving renewal, up-sell, and cross-sell.

agile user guide   Read More...
SMB Networking Buyer's Guide
This guide to networking for small to medium businesses (SMBs) is designed to help decision makers quickly identify their specific needs and includes a discussion of buyer types, product requirements, cost considerations, and vendor relationship needs for several areas of networking technology, including server hardware and operating systems, routers, backup, network management, and client security.

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A Guide to Software Test Tools
Testing a system well is harder than building it. In the face of new risks introduced by the ever-increasing complexity of software and hardware, test tools may be your only practical way to be confident that you've got just what you paid for. From gathering the initial requirements to supporting the system after it has been deployed, test tools are available to support all phases of a project. This article looks at the ways that test tools can be used to design, code, and (of course) test a system.

agile user guide  test-driven development and related agile techniques. Aside from managing automated test execution and summarizing test results, they may also monitor the component s use of resources, or even the specific lines of code exercised by a given test. Some are able to assist isolated testing by simulating other resources that the code might need. Tools Used while Testing a System After coding errors have been picked up, testing takes a broader, business-focused view of the system. Technical insight into the Read More...
Call Center Buyer’s Guide
A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact center solution, your company can boost revenues, retain customers, and discover customer service strengths and weaknesses in the long term. But before making a purchase, do you have the information you need about your current situation? Find out what to ask before you buy.

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The Definitive Guide to Talent Mobility
A systematic talent mobility strategy enables organizations to more effectively acquire, align, develop, engage, and retain high-performing and potential talent by implementing a consistent, repeatable, and global process for talent rotation. This report explores considerations for approaching and deploying the strategy and supporting technology and the significant business benefits that it affords.

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Insider's Guide to Network Automation
In The Insider's Guide to Network Automation, you'll learn about the keys to successful network automation, including.

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Hosted VoIP Buyers Guide
If you’re looking for ways to trim costs at your business, you might want to consider opting for a hosted voice over Internet protocol (VoIP), or virtual private branch exchange (PBX) phone system. In a hosted setup, the system is provided and managed by an outside service. Learn how hosted services can give your small business the veneer of a big company with a sophisticated and comprehensive telephony system.

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Contact Center Buyer's Guide
Customer-centric businesses know the key to their success is earning their customer’s business—not just at point of sale, but at every point of contact. VoIP has dramatically transformed telecom, and is now doing the same in the contact center. Download this Buyer’s Guide for a better understanding of the VoIP value proposition, as well as what you need to consider when making the decision to adopt VoIP in your contact center.

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