Can industry-leading practice be found in a commodity software package? If we accept that application software is a commodity, by definition, the answer is no. If a vendor claims industry-leading practice, then it is available to your competition. If we really want to have practices that lift us above the competition, it cannot be in a standard package. Where in the business do we need to be better than best practice?
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Software, Best Practice and Competitive Advantage Introduction If application software has become a commodity, how can a company be better than the competition? Commodity software means all or most of the products have the same functions. Since the vendors strive to provide best practice, practices based on the product will mean a company will have the same practices as their competitors. So, if both you and your competition use software, and application software is a commodity, how can you be