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Software Functionality Revealed in Detail
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 aig pega iif


The Wizardry of Business Process Management - Part 3
Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM's) necessary parts and parcels, and the software category’s

aig pega iif  underwriting and a system-driven straight-through processing (STP ) to be bound. Respond  – The customer gets an automatically generated confirmation e-mail with a print snail mail follow-up and confirmation of the change of policy and debit acknowledgement. Report – The activity is monitored for ongoing process improvements and optimization via productivity and quality alerts. The benefits of such intent-driven user experience are that it eliminates the CSR’s guesswork, since the system

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Microsoft Dynamics CRM 2013 to Be Released in the Fall


Microsoft Corp. has announced that its 2013 release of  Dynamics CRM—to be available this fall—is designed to make business personal by enhancing mobile support and social capabilities, as well as by providing contextual information to customer-facing professionals. Microsoft Dynamics CRM 2013 can be delivered both on premises and in the cloud. Main capabilities include

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On Demand Delivery Compels a Compensation Management Vendor


The on demand paradigm and enterprise incentive management market seem to have established a viable cross-section to the extent that, going forward, some players feel comfortable enough to opt solely for the software-as-a-service, subscription-based delivery model.

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Progress Software Revs Up to Higher RPM via Savvion - Part 1


Late 2009 and early 2010 were characterized by a number of mergers and acquisitions (M@As) in the vibrant and buoyant business process management (BPM) space. The merger of Progress Software Corp. (NASDAQ: PRGS) and Savvion Inc. drew my attention in particular. Why? Because, to my mind, Progress has thus made a large leap into the BPM space, a market where it has been

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CRM and BPM: “We Goes Together Like Peas and Carrots”


In 2009, I attended two Gartner Summit events: the Gartner Business Process Management (BPM) Summit in March in San Diego; and Gartner Customer Relationship Management (CRM) Summit in September in Scottsdale. I not only saw a number of same vendors at both events, but both events also had many similar themes, such as customer service, workflow automation, business processes

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Linking S&OP and CPFR (For Retailers' and Manufacturers' Sakes): An Executive Panel Discussion


My recent blog series on the JDA FOCUS 2010 user conference focused primarily on JDA Software’s strategy and product roadmap on the heels of its recent acquisition of i2 Technologies. But FOCUS 2010 was reportedly the largest vendor’s conference ever, with more than 1,700 registered attendees, more than 100 customer presentations, and nearly 300 total sessions. Now, I concur with

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Year in Review: Top Enterprise Software News and Trends for 2011


With 2011 just about under wraps, we asked our experts to weigh in on this year’s trends and enterprise software news-makers. Read this article to get their takes on 2011's biggest stories in the enterprise software industry, the year's hottest trends, and more. Log in to read now.

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Enterprise Incentive Management Leader Responds to Market Demands


The market for enterprise incentive management (EIM) products is in its early stages and is rapidly evolving. Callidus Software is the EIM vendor of choice for some of the largest companies in the world.

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Pegasystems Acquires Turkish Partner Ultima IT


Pegasystems has acquired its Turkish partner, Ultima IT, for undisclosed terms. Ultima provides consulting and services for developing strategic business applications and IT Infrastructure in the Turkish market.

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PegaWorld 2011 Revisited


How did Pegasystems avert disaster and become one of the fastest growing technology companies? The business process management (BPM) vendor started delivering software that users could change relatively easily. TEC Principal Analyst P.J. Jakovljevic takes a close look at Pega BPM and how this customer-centric software with its unique approach to process execution and modeling has contributed to Pegasystems’ success.

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The Wizardry of Business Process Management - Part 4


Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing focus on Pegasystems (also known as Pega) as one of the leading BPM suite providers. Part 2 then analyzed in depth the vendor’s ability to help business users capture (and then realize) business objectives and intent, while Part 3 focused

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