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Managed Hosting in Europe: A Review of the Managed Hosting Market and Suppliers in Europe
The increasing use of virtualization allowed managed hosting providers to reduce costs by sharing infrastructure between customers, creating the earliest

aims of dss  from renewable sources and aims to deliver ever better environmental standards as outlined in its Society and Environment Report available at: http://www.btplc.com/Societyandenvironment/ourapproach/sustainabilityreport/index.aspx 7.2.3 Cable and Wireless Cable and Wireless (C&W) is a global telecommunication network provider that also provides managed hosting in Europe as part of its broader data centre to desktop IT consolidation services. The majority of its hosting business is the provision of Read More
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » aims of dss


PRONTO-Xi v.670 for Mixed-mode Enterprise Resource Planning Certification Report
Pronto Software's enterprise resource planning (ERP) software, PRONTO-Xi v.670, is now TEC Certified. The certification seal is a valuable indicator for

aims of dss  project management process that aims to minimize risk for the customer and the supplier, and helps deliver predicable results and an on-time/on-budget solution. Its team works with the customer throughout the entire project, providing consulting, maintenance and support, and customization services-if required. Pronto Software and its authorized resellers have implemented 100 percent of the solutions they have sold with an average implementation time of four to six months. TEC Analyst Commentary While Read More
Contemporary Business Intelligence and Its Main Components
Business intelligence (BI) represents the tools and systems that play a key role in the strategic planning process by allowing a company to manipulate corporate

aims of dss  To that end, EII aims to provide unified views of multiple, heterogeneous data through a distributed (“federated”) query. One way to think of EII is as a virtual database layer that allows user applications to access and query data as if it resided in a single database. In other words, the concept takes the existing database capability to merge a query across different tables, but on a virtual basis, shielding users from the underlying complexities of locating, querying, and joining data from varied Read More
JDA Portfolio: For the Retail Industry Part Three: JDA Portfolio 2004.1 Continued
With its new business model, JDA plans to build upon the broadening collective JDA Portfolio product lines to enable its customers to achieve a new level of

aims of dss  labor management. The product aims at enabling companies to reduce over- and under-staffing, enhance operational performance, and increase customer service. Given that over 20 million people were employed in the retail trade in 2002 in North America, labor costs are the second largest controllable expense after inventory, which retailers have to meticulously manage. 5. Portfolio Customer Management Portfolio Customer Management solutions allow the management of large numbers of consumer relationships Read More
TEC Joins Forces with BPT Partners to Create the Industry’s Leading CRM Evaluation Center
Technology Evaluation Centers (TEC) , the world’s foremost provider of enterprise software evaluation tools, is pleased to announce its new strategic

aims of dss  and education. This alliance aims to provide superior software selection services to TEC customers considering CRM software purchases or upgrades ( http://crm.technologyevaluation.com ). TEC’s mission is to aid decision makers in identifying and evaluating software solutions that best fit their business and system requirements. This partnership allows TEC to become a pioneer in the CRM evaluation industry, reach new territories, and increase its knowledge capital. Bruce Culbert, Paul Greenberg, and Dr. Read More
Evaluating the Total Cost of Network Ownership
The upfront expenses of a network comprise only 19% of the total cost. The remaining 81% can sneak up on bank management, often unaware of some subtle TCO

aims of dss  the Total Cost of Network Ownership Brian Killian and Lynn Koller are associated with Brintech, www.brintech.com Introduction A bank devotes extensive resources to its computer network-both in human wherewithal and hard cash. The upfront costs can be high, and veiled costs compound the burden. Ultimately, an invisible price tag hangs from a computer network. Total cost of ownership (TCO) is a model that helps systems managers understand and handle the budgeted and unbudgeted costs of an IT Read More
A Spoonful of SugarCRMCase Study and Review of an Open Source CRM Solution
SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This study, based on a client who

aims of dss  Spoonful of SugarCRMCase Study and Review of an Open Source CRM Solution Company Overview SugarCRM is a relatively young company hoping to be the sweet spot on the menu of CRM solutions. Based in San Jose, California (US), the company was founded by John Roberts, Clint Oram, and Jacob Taylor, who brought skills from their backgrounds with E.piphany, BroadVision, Baan, and IBM to the company. SugarCRM provides a number of CRM products, which are based on its open source core product, Sugar Sales . The Read More
The 'Joy' Of Enterprise Systems Implementations Part 3: Causes of Failures
This part discusses the causes of ill-fated implementation

aims of dss  'Joy' Of Enterprise Systems Implementations Part 3: Causes of Failures The 'Joy' Of Enterprise Systems Implementations Part 3: Causes of Failures P.J. Jakovljevic - July 11, 2002 Executive Summary What has long been a general feeling based on rumors, news headlines and some casual survey reports hidden within analyst houses' vaults and largely inaccessible to mass audience owing to exorbitant subscription fees, has recently been confirmed in a more tangible manner. Namely, many major companies are Read More
The Wheres of Electronic Procurement
An overview of one of the central issues facing a deployment of e-procurement: Who controls the software?

aims of dss  Wheres of Electronic Procurement Stating The Problem Electronic procurement is one of the major business-to-business growth markets on the Internet. As opposed to previous generations of procurement, which have of course been electronic for many years, E-procurement refers specifically to procurement that is based, at least in part, on the use of internet or intranet technology. The final direction will eventually involve all parties - users, approvers, suppliers - working from standard browsers, but Read More
Customer Experience Management: The Value of Moments of Truth
Customers perceive value based on the experiences they receive—and many big-name companies have tuned into this because they’ve made a connection with customers

aims of dss  Experience Management: The Value of Moments of Truth Customers perceive value based on the experiences they receive—and many big-name companies have tuned into this because they’ve made a connection with customers that transcends the basic functional value they offer. In this first part of a two-part series, learn how traditional customer relationship management (CRM) has often failed in this respect, and how managing customer experiences can drive your revenues. Read More
Evolving Business Application Preferences, Part 1: Best-of-breed or Suite?
Do executives prefer to purchase business applications as part of an integrated suite or as part of a best-of-breed approach? Are there differences by software

aims of dss  Business Application Preferences, Part 1: Best-of-breed or Suite? Do executives prefer to purchase business applications as part of an integrated suite or as part of a best-of-breed approach? Are there differences by software category? By region? By company size? How have these preferences changed over time? What are the implications for users and vendors of business applications? Get the answers to these and other questions in this Strategic Perspective from Saugatuck Technology. Read More
The Many Faces of PLM Part Two: The Future of the PLM Suite
The future of the PLM Suite will include more applications that cover product-related functionality and further expand the benefits available. As the PLM Suite

aims of dss  Many Faces of PLM Part Two: The Future of the PLM Suite The Future of the PLM Suite The future of the PLM Suite will include more applications that cover product-related functionality and further expand the benefits available. As the PLM Suite matures, companies will benefit from increased functionality and increased integration between business processes. The ultimate expression of this more mature solution will result in a broad suite of focused, integrated applications that leverage a core of Read More
The Case of A Boutique Vendor's Benefits of Focus - IRM Corporation
A tightly focused vendor, IRM Corporation, has fine tuned its products, services, its sales process and even its commercial terms to match the realities of its

aims of dss  Case of A Boutique Vendor's Benefits of Focus - IRM Corporation Introduction A tightly focused vendor, IRM Corporation ( www.irm-net.com ), has fine tuned its products, services, its sales process and even its commercial terms to match the realities of its sole market food manufacturers who sell to the foodservice and vending markets. The Company In the article Boutique Vendors Bring Big Value we discussed how focus can create highly specialized solutions that better serve their niche markets. Our Read More
The ERP Warehouse Module versus Best-of-breed WMS
Every supply chain professional must consider certain factors when comparing enterprise resource planning (ERP) and best-of-breed warehouse management system

aims of dss  ERP Warehouse Module versus Best-of-breed WMS Every supply chain professional must consider certain factors when comparing enterprise resource planning (ERP) and best-of-breed warehouse management system (WMS) solutions for warehouse management. Effective management of warehouse, fulfillment, and distribution operations is key to business success. With so much riding on your decision, you need to thoroughly compare ERP warehouse modules and best-of-breed WMS. Read More
Eco-mode: Benefits and Risks of Energy-saving Modes of UPS Operation
Many newer uninterruptible power supplies (UPS) systems have an energy-saving operating mode known as “eco-mode” or by some other descriptor. Nevertheless

aims of dss  mode: Benefits and Risks of Energy-saving Modes of UPS Operation Many newer uninterruptible power supplies (UPS) systems have an energy-saving operating mode known as “eco-mode” or by some other descriptor. Nevertheless, surveys show that few data centers actually use this mode, because of the known or anticipated side effects. Unfortunately, the marketing materials for these operating modes do not adequately explain the cost/benefit tradeoffs. This paper shows that eco-mode provides a reduction of Read More

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