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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 air force white paper


The Lesser-Known (Social) Facts about Microsoft Dynamics CRM
With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC

air force white paper  might have sucked the air out of the social CRM room with its Salesforce Chatter and “Social Enterprise” themes (see TEC’s blog post ). If anything, Microsoft believes to be ahead of the game with its Office 365 integration capabilities (Chatter is not yet in the unified communications [UC] game). Another revelation was in regard to the product’s lesser-known customer service (care) capabilities, which even entail knowledge management (KM) capabilities. Again, RightNow (soon to be part of Oracle )

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA)

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

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Six Keys to Exceeding Expectations with Inventory Optimization Initiatives


Inventory optimization is a proven vehicle to gain competitive value through reduced inventory, freed-up working capital, and improved service levels. But leading the inventory innovation initiative in your organization requires more than an understanding of its enormous cost savings and customer service improvements. Discover the six most common factors that can make or break your inventory optimization projects.

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Software-as-a-service: Beyond the Architecture Discussion


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An Improved Architecture for High-efficiency, High-density Data Centers


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Understanding Reverse Logistics in Field Service Management


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Sales Force Automation (SFA)


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IMS Reconciliation White Paper


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Sales Force Automation Buyer's Guide


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