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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 alert the csr of the customer s password or other account security measure

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Documents related to » alert the csr of the customer s password or other account security measure

4 Key Steps to Automate IT Security Compliance


An unprecedented wave of security breaches has led to the establishment of technical standards, IT governance frameworks and laws designed to improve and enforce IT security. Companies are under increasing pressure to control their IT infrastructures more effectively. Learn how ongoing automated vulnerability assessments, together with well-defined network security policies, can simplify the compliance process.

alert the csr of the customer s password or other account security measure  Key Steps to Automate IT Security Compliance 4 Key Steps to Automate IT Security Compliance If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Qualys® is headquartered in Redwood Shores, California, with offices in France, Germany, the U.K., Japan and Hong Kong, and has partners worldwide. Source : Qualys Resources Related to IT Security Compliance : Risk (Wikipedia) 4 Key Steps to Automate IT Security Compliance A Unified Approach for Read More

Beware Supply Chain Excel Users (You Are Doomed!)


Last week, I attended a supply chain management (SCM) user conference in Florida. The main objective of the user conference was to help users learn and share experiences to eliminate business pains faced either due to lack of technology or business processes. MS Excel, was proudly mentioned in many of the conversations I had with supply chain professionals. It felt like SCM professionals were

alert the csr of the customer s password or other account security measure  the notification and change alerts don’t get communicated to the appropriate individuals within the organization. This will create issues like; material shortage, wrong material being used in production, and poor quality. As a result it will not only affect the bottom line but also the reputation if a poor quality product is delivered to customer. Sourcing and Purchasing Management: Most buyer and purchasing professionals like to have a list of the best suppliers who not only comply with regulations Read More

Managing Risks, Managing Measures: Decision Support Methodologies in Business Part 1: Guidelines


Poor measurement methods can take off millions or more from bottom lines, and contribute at least in part to project failures, corporate inefficiencies and poor technology selections. Industry wide, they have contributed to tens of billions of dollars of unnecessary costs. How do you avoid these expensive mistakes?

alert the csr of the customer s password or other account security measure  Risks, Managing Measures: Decision Support Methodologies in Business Part 1: Guidelines Executive Summary When it comes to making decisions using some tool that purports to measure value, it is wise to know something about the tool and what it is measuring, as well as why. Poor measurement methods contribute at least in part to project failures and corporate inefficiencies that can take off millions or more from bottom lines and poor technology selections alone have contributed to tens of billions Read More

Challenges of the Future: The Rebirth of Small Independent Retail in America


By any measure, retailers are overwhelming small businesses. More than 95 percent of all retailers have only one store. Almost 90 percent have sales less than $2.5 million (USD), and more than 98 percent have fewer than 100 employees. To compete, small businesses need to be innovative, and understand both personalization and value, and how to execute best practices to build success.

alert the csr of the customer s password or other account security measure  of the Future: The Rebirth of Small Independent Retail in America Challenges of the Future: The Rebirth of Small Independent Retail in America If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. NRF Foundation (NRFF) is the research and education arm of the National Retail Federation. A non-profit foundation created in 1981, NRFF conducts industry research, and develops education and training programs and professional industry Read More

Network Data Protection Playbook: Network Security Best Practice for Protecting Your Organization


Malicious hacking and illegal access are just a few of the reasons companies lose precious corporate data every year. As the number of network security breaches increase, companies must find ways to protect data beyond the perimeter of their businesses. But how do they build a data-defensible architecture that will protect data on an ever-evolving network? The answer: by first developing an in-depth defense strategy.

alert the csr of the customer s password or other account security measure  Data Protection Playbook: Network Security Best Practice for Protecting Your Organization Network Data Protection Playbook: Network Security Best Practice for Protecting Your Organization If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. CipherOptics makes data protection simple. Whether you need to secure data flows over your application environment or encrypt data in motion across the network, CipherOptics makes it easy. Our uniq Read More

Security Risk Assessment and Management in Web Application Security


Corporations are at risk because Web applications and servers make them susceptible to hackers and cyber crooks. However, companies can perform security risk assessments that mitigate risk by applying security risk management policies designed to protect a company’s data.

alert the csr of the customer s password or other account security measure  be snooped by an alert hacker. 4. Secure data storage While it is critical to secure data in transit, it is just as important to implement security risk management policies that ensure that data is being stored securely. This includes encrypting data at rest, but it does not stop there. Many Web applications store sensitive files on publicly accessible servers rather than on protected servers. Other applications do a poor job of cleaning up temporary files, leaving valuable data accessible to the hacker Read More

Saudi Arabian Network Security Provokes Local Considerations


Internet security in Saudi Arabia does not go overlooked. Are the Saudis being over zealous and paranoid, or are they practicing smart network security?

alert the csr of the customer s password or other account security measure  Arabian Network Security Provokes Local Considerations Event Summary In The Kingdom of Saudi Arabia, the entire Internet backbone is concealed behind a countrywide firewall that is built on Sun Solaris servers using the freeware proxy server known as Squid. The firewall is located at the King Abdul Aziz University for Science and Technology (KACST). To keep foreign nations from viewing various local Saudi websites, the massive firewall blocks TCP/IP ports 80 and 443 for all connections coming into Read More

Beyond The Commission: Will You Stay Ahead of the SPM Maturity Curve?


This new research report by Peter Ostrow (VP Sales Effectiveness at Aberdeen Group) has endeavored to share peer-driven recommendations for the modern sales leader and sales operations practitioner, around both basic and advanced sales performance management best practices that work. See some of the interesting facts from the 246 end-user organization surveyed by Aberdeen to understand their sales performance management best practices. Report Highlights include:

  • Best-in-Class firms report 75% better sales team job satisfaction
  • Top performers are 22% more likely to focus on continuous sales employee improvement
  • Companies utilizing analytics to provide sales rep with targeted coaching achieve 20% better quota attainment
  • The Best-in-Class are 26% more likely to provide 1+ dedicated sales comp resources
Download the report now!

alert the csr of the customer s password or other account security measure  The Commission: Will You Stay Ahead of the SPM Maturity Curve? This new research report by Peter Ostrow (VP Sales Effectiveness at Aberdeen Group) has endeavored to share peer-driven recommendations for the modern sales leader and sales operations practitioner, around both basic and advanced sales performance management best practices that work. See some of the interesting facts from the 246 end-user organization surveyed by Aberdeen to understand their sales performance management best practices. Read More

The 7 Habits of Highly Effective Security


You know your organization needs to be proactive about security, but you don't know what that means. You’re a busy executive and you need your security agenda summed up in a nutshell, but you know nothing about information security. What "to do" list should you give your CIO?

alert the csr of the customer s password or other account security measure  7 Habits of Highly Effective Security The 7 Habits of Highly Effective Security L. Taylor - June 6, 2000 Event Summary With cybercrime on the rise, it is important for organizations to make sure that protecting their vital information and assets, and their customers, is not getting overlooked. Sometimes it is the most basic security procedures that are overlooked, e.g,. the utilization of safe, encrypted passwords. Market Impact If every minute of downtime costs $10,000 [1], how can your organization af Read More

Selecting Your Hosted Security Service Provider: What Every IT Manager Needs to Know


Do-it-yourself (DIY) security can be daunting. It requires significant time, effort and expertise to maintain strong security while complying with information access and disclosure regulations. Find out how a hosted security solution can provide reliable and comprehensive security coverage for your company’s e-mail, Web, and instant messaging (IM), without requiring extensive expertise or equipment in-house.

alert the csr of the customer s password or other account security measure  Your Hosted Security Service Provider: What Every IT Manager Needs to Know Symantec Hosted Services uses the power of cloud computing to secure and manage information stored on endpoints and exchanged through email, Web, and IM interactions. Our hosted security services help protect against viruses, spam, spyware, phishing, DDOS attacks, directory harvest attacks, data leaks, and other organization-damaging threats. Source: Symantec Resources Related to Selecting Your Hosted Security Service Read More

The Next Generation Network Operations Center: How the Focus on Application Delivery is Redefining the NOC


The majority of IT organizations are under great pressure to evolve to a next-generation network operations center (NOC). A survey of 176 IT professionals has revealed that over a quarter of NOCs don’t meet their organization’s current needs for application performance management. Learn how to migrate away from the current stove-piped NOC to an integrated operations center that effectively supports all components of IT.

alert the csr of the customer s password or other account security measure  Next Generation Network Operations Center: How the Focus on Application Delivery is Redefining the NOC The majority of IT organizations are under great pressure to evolve to a next-generation network operations center (NOC). A survey of 176 IT professionals has revealed that over a quarter of NOCs don’t meet their organization’s current needs for application performance management. Learn how to migrate away from the current stove-piped NOC to an integrated operations center that effectively Read More

The Miracle in Detroit: Putting the ROI into ITIL


IT managers understand the difficulty of demonstrating returns on investment for technology projects. The issue is particularly acute for large multiphase deployments, such as IT infrastructure library (ITIL) implementations: massive projects which are hard to sell to management, and which promise returns many years in the future—after significant investment. So how do you get management to buy into your vision?

alert the csr of the customer s password or other account security measure  Miracle in Detroit: Putting the ROI into ITIL IT managers understand the difficulty of demonstrating returns on investment for technology projects. The issue is particularly acute for large multiphase deployments, such as IT infrastructure library (ITIL) implementations: massive projects which are hard to sell to management, and which promise returns many years in the future—after significant investment. So how do you get management to buy into your vision? Read More

Solving the Application Performance Dilemma in the Hybrid Enterprise


The mainstream adoption of web-based applications, whether internally hosted, cloud hosted, or software-as-a-service (SaaS), is transforming the ways in which enterprise-class applications are built, deployed, and consumed. While the evolution brings new levels of cost efficiency and flexibility, it also introduces new and unique visibility and control challenges for IT organizations, which must meet performance and user experience expectations in addition to basic availability.

This whitepaper from Enterprise Management Associates examines the scope of challenges for assuring web-based and SaaS application performance, and reviews a solution that is designed to meet these new requirements.

alert the csr of the customer s password or other account security measure  the Application Performance Dilemma in the Hybrid Enterprise The mainstream adoption of web-based applications, whether internally hosted, cloud hosted, or software-as-a-service (SaaS), is transforming the ways in which enterprise-class applications are built, deployed, and consumed. While the evolution brings new levels of cost efficiency and flexibility, it also introduces new and unique visibility and control challenges for IT organizations, which must meet performance and user experience Read More

Manage the Change or Change the Management during an ERP Software Selection: The Change


Change happens all the time—but why are changes in our personal lives similar to those in our professional lives?  There are some major events that occur and change things forever. For an individual, such a change can be caused by marriage; for a company, by the selection of an ERP system. There is always a way out when relationships stop working (both between people and companies), but it can be

alert the csr of the customer s password or other account security measure  the Change or Change the Management during an ERP Software Selection: The Change Change happens all the time—but why are changes in our personal lives similar to those in our professional lives?  There are some major events that occur and change things forever. For an individual, such a change can be caused by marriage; for a company, by the selection of an ERP system. There is always a way out when relationships stop working (both between people and companies), but it can be painful—and Read More

The Future of the Manufacturing Supply Chain—Networked, Mobile, and Collaborative


As we move through 2015, the subject of the future of the supply chain has come back into focus. What does the future supply chain look like, and what do we expect some of the essential characteristics to be? Although this requires a degree of speculation, there are also some trends and technologies that clearly are having, and will continue to have, an enormous impact on the supply chain:

  • The next-generation supply chain will be a networked supply chain that will sit at the center of three lobes—demand aware, supply visible, and innovation networked.
  • Mobility, as well as modern mobile tools, continues to transform the way supply chains conduct their business.
  • Collaboration, via traditional or modern social media tools, is a critical capability for the future of the supply chain.
The ability to fully integrate the demand, supply, and innovation aspects of the supply chain into one networked entity is both exciting and unnerving. Data identification, capture, and analysis play a huge role in this future supply chain, and unless manufacturers plan to add employees (which we can assure you, they do not), the only practical solution is the deployment of technology solutions. In this white paper we discuss the importance of networks, mobility, and collaboration and the role we believe they must play in the future of the supply chain and the benefits that can accrue.

alert the csr of the customer s password or other account security measure  Future of the Manufacturing Supply Chain—Networked, Mobile, and Collaborative As we move through 2015, the subject of the future of the supply chain has come back into focus. What does the future supply chain look like, and what do we expect some of the essential characteristics to be? Although this requires a degree of speculation, there are also some trends and technologies that clearly are having, and will continue to have, an enormous impact on the supply chain: The next-generation supply chain Read More