By seeing a business as a "value system" for customers, companies can shift lean strategic priorities towards growth-oriented targets instead of cost-cutting. Instead of squeezing additional margins to boost the bottom line, lean philosophy can increase demand response and sales, while maintaining and lowering cost per unit—thus enabling lower prices, a competitive edge, and more business.
all types of material
will include components of all four types of Process Areas: Management Oversight, Customer, Product and Support. It's important to note that most, if not all, business transactions cross process boundaries. Consider that Customer Service occurs most often after Delivery, which only occurs after Sales, only possibly after Assemble/Manufacture, which can't proceed without R&D and Supplier Management, which only occurred because of Marketing promotions, and all this only because there was Leadership and