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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 alpha omega communications


Cloud VoIP Unified Communications Buyer’s Guide
By integrating a number of Internet protocol (IP)-based communication methods, unified communications (UC) has emerged, making voice over Intenet protocol (VoIP

alpha omega communications  VoIP phone system, business phone systems, voice over Internet protocol, VoIP system, compare business phone systems, VoIP buyers guide, cloud VoIP, unified communications, unified business communications systems,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing--IT Infrastructure RFI/RFP Template

Employee Information, IT Facility and Data Center Operation, Distributed Technology Operation, Network and Communications Service, Business Continuity and Disaster Recovery, Security, Certifications and Accreditations, Client Experience, Business Flexibility  

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Documents related to » alpha omega communications

Amerisure Mutual Insurance Company


With 10 remote office locations spread across nine states, Amerisure was in need of a communications platform that would enable the company to enhance the distribution of information to employees. Employees located in satellite offices, with no direct access to the home office, can feel disconnected from corporate headquarters’ operations and activities. Amerisure needed to communicate to employees in a timely manner that would allow the flow of accurate, important information, whether that data be employee-specific, such as salary, job, or benefit information, or company news and updates. In addition to a centralized communication platform, the company wanted heightened management of its workforce through the use of business intelligence tools that would allow it to track trends and have improved monitoring capabilities for each location.

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Minimize Customer Churn with Analytics


With IBM Business Analytics solutions for customer churn, communications service providers (CSPs) can understand sentiment and identify social influencers, analyze structured and unstructured content to predict the likelihood of churn, drive revenue through personalized offers and tailored bundles, and create new programs to attract new customers and boost average revenue per user.

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The Seven Deadly Sins of Content Management


Getting the right content management system (CMS) to fit your needs is essential to the successful delivery of online communications and information management. Sadly, companies often find themselves with a CMS product that fails to meet objectives set for it. Don’t lose your way during the CMS solution procurement process—discover the seven cardinal sins of choosing CMS software and how to avoid committing them.

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Telecommunications


Modern telecommunications infrastructures are formed by a wide range of manufacturers and service providers, which combine to create a challenging and dynamic industry. Telephony, radio, television, the Internet, and other networking services make this industry a complex web. Service and equipment providers have to face very complex challenges, such as introducing better and innovative products and services, improving communication technologies, creating new products that apply these high-end technologies, and updating frequently changing business models.

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Enriching Your Customer Experience with Proactive Customer Communications


Proactive customer communications (PCC) is any outbound communications solution that delivers proactive notifications, alerts, or other messages. Done right, PCC turns often-dreaded telemarketing calls or ignored direct mail into important alerts and updates.

Today, PCC is being used across industries, including financial services, telecom and utilities, travel and hospitality, healthcare, retail, and pharmaceuticals. PCC can help businesses in many industries and of all sizes deliver greater value across the end-to-end customer journey and build brand loyalty.

Highly personalizing PCC is key in making it effective and relevant to the customers it needs to reach. This white paper looks at key factors that drive the use of PCC services, such as using varied communications channels, and preference management.

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Compaq to Halt NT on Alpha Development


Compaq Computer Corp. this week laid off roughly 100 engineers responsible for developing Windows NT/2000 on the Alpha platform, several informed sources said. [Note: Compaq has only discussed the 32-bit version of NT, it is still unclear whether this announcement also affects 64-bit Windows.]

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A Tectonic Shift in Communications Customer Life Cycle Management


Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift since the company's initial public offering in 1998.

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Convergence or Confusion? The Challenge of Telecom Service Provision


The communications landscape has never been more complex nor offered so many choices and solutions as it does today. As more employees go mobile, companies need to be able to offer better communication capabilities to their people. The convergence of technologies involved, however, can cause service provider issues and create confusion for customers. To solve these issues, several questions need to be asked.

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Mobile Unified Communications &Collaboration (UCC): The CIO’s Guide


Two trends in telecommunications are driving productivity and competitiveness in organizations today. UCC combines diverse business-critical communications capabilities into a single system, while mobile devices keep an increasingly mobile workforce connected to each other and to business processes from just about anywhere. But choosing the right mobility component for UCC becomes critical. Here’s what to consider when making your choice.

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Enable Enterprise-Grade Unified Communications Experience with Cloud-Delivered WAN


Delivering a combination of voice, video, and data is bandwidth-intensive and requires complex network configuration to ensure the delivery of these time-sensitive applications. This whitepaper covers recent wide area network (WAN) technology trends.

Learn about a cloud-delivered WAN solution that enables enterprises to roll out and support unified communications (UC) without the cost and complexity of a traditional WAN. Enterprises can enjoy the advantage of a simple yet powerful management platform that provides insight into application usage and the underlying network conditions, while the WAN dynamically reacts to optimize usage.

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