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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 alternative response hierarchy


A Case Study and Tutorial in Using IT Knowledge Based Tools Part 2: A Tutorial
This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities of Knowledge Based Selection

alternative response hierarchy  to validate all the alternative solutions against this requirement. If you now go to the Results window, you will find a FAILED button for the Aero 1550, and indeed pressing on it reveals the color issue with the Aero. In this case this quickly eliminates the Aero. In other cases, it is an issue to be raised with the vendor if other considerations lead one to believe it is a viable solution. These issues can be prioritized on the basis of priorities you assign. Note that thresholds are intended to ensur

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets RFI/RFP Template

Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Response Management, Industry Vertical Module Availability, Product Technology  

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Are Spend Management (or SRM) Apps Suited for the Mid-market? - Part 3


Part 1 of this blog series introduced some common supply chain challenges and resulting spend management opportunities for companies of all sizes. The article then went into the philosophical and functional differences (if any) between the “spend management” and “supplier relationship management (SRM)” monikers. Further discussion was about what exact functional parts of this software category

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E-Procurement Is Not Electronic Purchasing - Part II


Three minutes of labor from purchase requisition to invoice payment; fully executed due diligence; commitment authorization and no delays. That is the promise of e-procurement and the potential is there for the taking - but not without risk. Extensive preparation is necessary and full integration with related business processes is essential to realize the full value from an e-procurement investment.

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Vendors Harness Excel (and Office) to Win the Lower-end of Business Intelligence Market


Small and medium businesses wanting the benefits of business intelligence (BI) without having to implement a large enterprise system may find a viable option in Excel-based BI and analytics tools that leverage add-in applications from vendors.

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A Focused Web-based Solution for Chemicals, Drugs, and Mill-based Industries


SSI shows deep understanding of the requirements for chemical, drug, and mill-based industries. Consequently, it has developed such must-have capabilities as potency controls, container movements, top-down and bottom-up traceability, and controls for customs and excise, shelf life, and location validation.

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Customer Bill of Rights eBook


Interactive voice response (IVR) technology allows a computer to interact with customers using voice and dual-tone multi-frequency (DTMF) tones via a keypad.

IVR can be invaluable to an organization, but the customer experience is crucial. Improving the customer experience means an enterprise can improve customer retention, improve customer satisfaction, and increase cross-selling and up-selling.

Download this eBook to learn ten factors that customers should expect and companies need to provide for a successful self-service IVR implementation. They include setting clear expectations, transferring callers correctly, remembering the customer, and respecting callers’ time.

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Can the Nearshore equation be the smart alternative to Offshore Outsourcing?


European nearshore locations are viewed as a complementary and alternative sourcing option to onshore and offshore locations. It offers a language and culture fit, and in some cases enjoys certain international trade agreements with the client's residing countries. Malta is an ideal nearshore location because it offers significant reduced development and implementation risks and lower hidden costs.

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Secure Information Sharing for Layer-two Networks: Delivering Security without Complexity


Although layer-two networks are a viable, cost-effective alternative to traditional wide area network (WAN) services, they have some major security deficiencies. One of the key drawbacks of layer two is its inability to handle identity authentication—which creates serious theft and vulnerability problems. With a layer-two data protection solution, however, you can mitigate these types of security issues.

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Software Selection: A Third Alternative Part One: The Buyer’s Perspective


There are two prevailing approaches for selecting enterprise-wide software: the functions and features approach and the business processes approach. Yet a third alternative does exist—one that takes the best aspects of these two to provide the assurances needed by the buyer and the efficiency desired by the vendor.

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AccessData


AccessData’s enterprise software includes computer forensics, incident response, legal review, compliance auditing, and information assurance. The company provides training and certification.

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Testing Secure Enterprise SOA Applications Across Wide Area Networks


Company employees, business partners, and customers all demand secure and low-response-time access to business applications—from wherever they are. While SAP addresses this need through its enterprise service-oriented architecture (SOA) solution, when security features are added the application response time is slower. So what’s the best way to test global SOA deployments? Read this white paper to find out.

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