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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 amdocs billing tutorial


Abak Project Time and Billing Solution


amdocs billing tutorial  Project Time and Billing Solution

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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ERP for Municipalities RFI/RFP Template


Financials, Human Resources, Customer Care and Billing, Maintenance Management, Asset Management, Project Management, Quality Management, Analytics, Product Technology

amdocs billing tutorial  for Municipalities RFI/RFP Template The ERP for Municipalities RFI/RFP Template lists and describes 3790 features and functions found in ERP for Municipalities software solutions. This ERP for Municipalities Template can help you save time, control costs, and communicate clearly with vendors at nearly every stage of your ERP for Municipalities software selection projects. Features and functions included in this ERP for Municipalities Template: Financials Human Resources Customer Care and Billing Read More

ROI Case Study: Sterling Commerce and Crowley Maritime


Crowley Maritime, offering a range of services such as shipping and barge towing, needs rapid customer billing and invoicing. The company’s electronic data interchange (EDI) volume increased by 500 percent over five years, and management wanted to sustain this growth without harming service delivery. Find out how an integration solution enabled Crowley to support new growth without adding new staff, while reducing costs.

amdocs billing tutorial  value-added network,van,value network analysis,electronic data interchange edi van,optimize business value,van values,private network provider,specializing in edi van services Read More

Xchange Adds To The List Of CRM Point Solutions' Casualties


Xchange's protracted troubles and its recent inglorious demise and subsequent auctioned sellout may prove the fact that the CRM point providers without a clear differentiating value proposition and without enough resources have not much to look for out there in the long run other than to find an honorable exit strategy.

amdocs billing tutorial  the winning bidder was Amdocs (NASDAQ: DOX), a provider of billing systems, customer care and support for the communications industry. Amdocs, which was not initially expected to be a strong bidder, reportedly outbid SAS to win the Xchange's remains for slightly more than $5 million. Although not a stranger to CRM products acquisitions given its earlier acquisition of the former leading CRM product Clarify in 2001 for $200 million (see Clarity of Vision: Clarify Sold to Amdocs by Nortel ), its latest Read More

7 Things Every Executive Should Know About Telecom Expenses


Most enterprises waste millions of dollars annually by not managing their telecom spend in a standardized, centralized, more accurate way. Having ballooned up to being in the top four overall expenses of the entire company, telecom expense management (TEM) is something you should put on your radar—sooner than later. Find out why your telecom expenses are rising, and how you can work globally to reduce them.

amdocs billing tutorial  Things Every Executive Should Know About Telecom Expenses Telecom Expense Management (TEM) is the practice of automating telecommunication service expenses (voice, data, and wireless) across your enterprise to save money and streamline telecom expense management. Source: Telesoft Resources Related to 7 Things Every Executive Should Know About Telecom Expenses : Telecom Expense Management (TEM) (Wikipedia) 7 Things Every Executive Should Know About Telecom Expenses Telecom Expense Management is also Read More

Deltek's Second Bite at the IPO Cherry (Part III)


Part II of this blog series analyzed the relatively recently launched Deltek EPM suite, which came as a result of three focused acquisitions. It also analyzed the suite's resulting potential cross- and up-sell opportunities and its prospective additional revenue for Deltek in a standalone manner. However, Deltek has not been sitting still when it comes to continually enhancing its core products

amdocs billing tutorial  s Second Bite at the IPO Cherry (Part III) Part II of this blog series analyzed the relatively recently launched Deltek EPM suite, which came as a result of three focused acquisitions . It also analyzed the suite's resulting potential cross- and up-sell opportunities and its prospective additional revenue for Deltek in a standalone manner. However, Deltek has not been sitting still when it comes to continually enhancing its core products either. Deltek Vision 5 Series For example, the new Resource Read More

The Fast-payback SAP Projects for Saving Money in 2009: Detailed Data for Business Expense Projects


Companies are under huge pressure to cut all SAP-related costs and are seeking every opportunity to exploit their huge investments in SAP to reduce total business expenses. A survey of 18 respondents reveals how companies are seeing the potential to squeeze further costs savings by exploiting SAP software investments, especially in enterprise resource management (ERP) and supply chain business process areas. Learn more.

amdocs billing tutorial  Fast-payback SAP Projects for Saving Money in 2009: Detailed Data for Business Expense Projects The Fast-Payback SAP Projects for Saving Money in 2009: Detailed Data for Business Expense Projects If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Founded in 1972, SAP has a rich history of innovation and growth as a true industry leader. SAP currently has sales and development locations in more than 50 countries worldwide and is listed Read More

Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service


Traditionally, utilities have leveraged robust meter, network, and customer service infrastructures. These technologies served the needs of largely regulated energy and utility markets characterized by price regulations, easy access to energy resources, and sufficient infrastructure capacity. There are few examples of "old" technologies that make such a compelling argument against replacement. All that’s about to change.

amdocs billing tutorial  Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Learn about the SAP strategy and road map to integrate advanced metering infrastructure (AMI) technology into SAP solutions. Learn how key SAP customers have deployed smart meters and Read More

Computerized Maintenance Management Systems: A Tutorial Part One: Challenges and Features


Companies are looking for more areas to squeeze savings out of operations. One such area that may be fertile ground to explore is equipment maintenance. The class of software that can help to cultivate these savings is computerized maintenance management systems (CMMS). This article discusses the basics of CMMS and its key features, enabling you to determine whether your company should investigate this software as a potential source of savings.

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CUSI


Continental Utility Solutions, Inc., (CUSI) has been developing and servicing Customer Information Systems, Utility Billing Applications and Financial Management Software since 1984. CUSI leads the industry in providing proven solutions and exceptional service to Public and Private Utilities and Local Government Organizations.

amdocs billing tutorial  Continental Utility Solutions, Inc., (CUSI) has been developing and servicing Customer Information Systems, Utility Billing Applications and Financial Management Software since 1984. CUSI leads the industry in providing proven solutions and exceptional service to Public and Private Utilities and Local Government Organizations. Read More

PPM for Professional Services Automation


A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline and track resources, projects, portfolios, revenues, and the costs of professional services organizations (PSOs), which provide billable services to their clients. Consequently, PPM for PSA provides both the high-level monitoring of project portfolios as business investments and automates the project-specific functionality of time, billing, expense reporting, opportunity management, and resource management, linking back office functionality with the PSO’s portfolio of projects.

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Jobscope Enterprise Edition


Jobscope software provides tools for online, real-time job costing for engineer-to-order (ETO) and make-to-order (MTO) manufacturers, as well as aviation maintenance, repair, and overhaul (MRO) businesses. Jobscope also provides seamless integration between computer-aided design (CAD), job costing, finance, billing, estimating, budgeting, material control, materials resource planning (MRP), order status, shop floor scheduling, contract administration, quality assurance (QA), and barcode data collection for single, multicompany, or multiplant situations.

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CC&B for the Telecommunications Industry RFI/RFP Template


CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioning and Activation, Accounts Receivable, Financial Systems, Reporting, Electronic Bill Presentment and Payment Services, Revenue Assurance, Multinational Requirements, Technical Requirements

amdocs billing tutorial  B for the Telecommunications Industry RFI/RFP Template The CC&B for the Telecommunications Industry RFI/RFP Template lists and describes 2267 features and functions found in CC&B for the Telecommunications Industry software solutions. This CC&B for Telecommunications Industries Template can help you save time, control costs, and communicate clearly with vendors at nearly every stage of your CC&B for the Telecommunications Industry software selection projects. Features and functions included in this CC&B Read More

Replicon Inc.


Replicon develops web-based timesheet applications for time reporting, project tracking, and client billing. With more than 400 customers and 250,000 users, Replicon's Web TimeSheet products are helping large and small organizations around the world meet and exceed their performance expectations.

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Professional Services Organizations Automate their Processes


Major vendors are entering the professional services software market and small niche vendors are repositioning themselves to compete. This changing market is conveying mixed messages; however, users can navigate this space by separating market messages from vendors' functional capabilities.

amdocs billing tutorial  Services Organizations Automate their Processes Introduction In response to market demand, a relatively new software space aimed at professional services organizations has emerged as a viable software category. Viewed as Enterprise Resource Planning for People, this class of software is continuously redefining its parameters. Although professional services organizations were initially targeted by niche vendors, in the last couple of years, we have seen the entrance of major enterprise Read More