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NetSuite to Perfect Omnichannel Order Management
NetSuite continues to round out its exacting capabilities for retailers and distributors. Having acquired the Retail Anywhere cloud point of sales (POS) system

amdocs billing tutorial  to Perfect Omnichannel Order Management NetSuite continues to round out its exacting capabilities for retailers and distributors. Having acquired the  Retail Anywhere cloud point of sales (POS) system in early 2013, on the eve of the SuiteWorld 2013 conference NetSuite has  acquired OrderMotion Inc. , a provider of order management solutions based in Burlington, Massachusetts, for an undisclosed sum. The acquisition of OrderMotion’s cloud-based Direct-to-Consumer (D2C) Order Management Read More...
Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
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Documents related to » amdocs billing tutorial


7 Things Every Executive Should Know About Telecom Expenses
Most enterprises waste millions of dollars annually by not managing their telecom spend in a standardized, centralized, more accurate way. Having ballooned up

amdocs billing tutorial  Things Every Executive Should Know About Telecom Expenses Telecom Expense Management (TEM) is the practice of automating telecommunication service expenses (voice, data, and wireless) across your enterprise to save money and streamline telecom expense management. Source: Telesoft Resources Related to 7 Things Every Executive Should Know About Telecom Expenses : Telecom Expense Management (TEM) (Wikipedia) 7 Things Every Executive Should Know About Telecom Expenses Telecom Expense Management is also Read More...
Ubersmith
Since 2001, Ubersmith built its business on developing and maintaining mission critical software for the web hosting market. With the constant assistance and

amdocs billing tutorial  Since 2001, Ubersmith built its business on developing and maintaining mission critical software for the web hosting market. With the constant assistance and feedback of both industry leading hosting companies and datacenters, Ubersmith’s goals and features have continually been shaped and driven by necessity. Initial development commenced in early 1999 with a simple objective: Provide a way for hosting companies to cut down on manual billing tasks by automatically invoicing and charging their Read More...
ERP for the Utilities Industry
Utilities (gas, water, electricity, and energy) software is typically built off customer billing systems encompassing a suite of modules covering fleet

amdocs billing tutorial  for the Utilities Industry Utilities (gas, water, electricity, and energy) software is typically built off customer billing systems encompassing a suite of modules covering fleet management, maintenance management, GIS, AMR, financials, and human resources, among others. Read More...
PPM for Professional Services Automation
A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers

amdocs billing tutorial   Read More...
TEC’s New Utilities ERP Evaluation Center: A Preview
The Utilities IndustryFrom TEC’s perspective and based on our understanding of the industry, the utilities industry consists primarily of the following

amdocs billing tutorial  New Utilities ERP Evaluation Center: A Preview The Utilities Industry From TEC’s perspective and based on our understanding of the industry, the utilities industry consists primarily of the following service providers: electric power generators, network operators, customer power retailers, natural gas, steam supply, water supply, and sewage removal. All of these business segments have common criteria such as a mass customer service department and billing process, remote service supply or power Read More...
NetSuite’s SuiteCommerce Success
Out of more than 12,000 companies and subsidiaries that depend on NetSuite to run their critical business processes in the cloud, about 2,800 customers use

amdocs billing tutorial  SuiteCommerce Success Out of more than 12,000 companies and subsidiaries that depend on NetSuite to run their critical business processes in the cloud, about 2,800 customers use NetSuite for running their e-commerce Web sites. More than 10 years ago the vendor introduced an e-commerce offering, which has recently evolved into a commerce-as-a-service (CaaS) offering. For the post-iPad and Facebook world it has been redesigned to deliver the type of device-agnostic commerce expected of ever-more Read More...
Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service
Traditionally, utilities have leveraged robust meter, network, and customer service infrastructures. These technologies served the needs of largely regulated

amdocs billing tutorial  Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Learn about the SAP strategy and road map to integrate advanced metering infrastructure (AMI) technology into SAP solutions. Learn how key SAP customers have deployed smart meters and Read More...
Customer Care & Billing RFI/RFP Template
General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial

amdocs billing tutorial  Care & Billing RFI/RFP Template General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements Read More...
Customer Care and Billing (CC&B)
Customer care and billing (CC@B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC@B software

amdocs billing tutorial  Care and Billing (CC&B) Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. Read More...
Xchange Adds To The List Of CRM Point Solutions' Casualties
Xchange's protracted troubles and its recent inglorious demise and subsequent auctioned sellout may prove the fact that the CRM point providers without a clear

amdocs billing tutorial  the winning bidder was Amdocs (NASDAQ: DOX), a provider of billing systems, customer care and support for the communications industry. Amdocs, which was not initially expected to be a strong bidder, reportedly outbid SAS to win the Xchange's remains for slightly more than $5 million. Although not a stranger to CRM products acquisitions given its earlier acquisition of the former leading CRM product Clarify in 2001 for $200 million (see Clarity of Vision: Clarify Sold to Amdocs by Nortel ), its latest Read More...
Case Study: State of Wyoming
The State of Wyoming’s IT organization and its customers were struggling with a mainframe-based chargeback system. For IT, productivity and interface complexity

amdocs billing tutorial  Study: State of Wyoming The State of Wyoming’s IT organization and its customers were struggling with a mainframe-based chargeback system. For IT, productivity and interface complexity were the major problems. For client agencies, it was a lack of actionable information in billing reports. Learn how a new solution provided more detailed cost accounting and billing information, increased customer satisfaction, and lowered IT operational costs. Read More...
Amdocs
Marked by the Nortel years, Clarify is a customer relationship management (CRM) application for the telecommunications industry. Amdocs, by associating its own

amdocs billing tutorial  than a cost center. Amdocs positions itself as the leading provider of billing and CRM software applications for the communication industry. Read More...
Abak Time and Billing for Professionals


amdocs billing tutorial  Time and Billing for Professionals Read More...
Seeking Vendors, the Early Part of Selection
How do you figure out, from within a large range of software vendors, which vendors to start evaluating? I'm curious to see some feedback on what most people

amdocs billing tutorial  Vendors, the Early Part of Selection How do you figure out, from within a large range of software vendors, which vendors to start evaluating? I'm curious to see some feedback on what most people use to start researching and narrowing down their list of software vendors before going into an RFI process. A few years ago we were thinking about this issue and came up with the idea of a preselection questionnaire that could narrow down the list of vendors you'd want to look at. It has evolved and works Read More...

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