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Software Functionality Revealed in Detail
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 amdocs clarify tutorials


Should Uniqueness Vouch For Marketing Automation Niche Players?
Unica's possibly unique set of broad and astute functional footprint and geographic coverage, easily-deployable product with proven quick payback may prove the

amdocs clarify tutorials  buyout of Xchange by Amdocs (see Xchange Adds To The List Of CRM Point Solutions' Casualties ) was the last in the array of less-fortunate point players. At the time prior to Xchange's assets auction, allegedly over 20 companies expressed interest in buying Xchange's assets, and in maintaining its products and supporting its customers, including much better-performing direct competitors Chordiant Software , DoubleClick , SAS and especially Unica Corporation . While the upbeat marketing management

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » amdocs clarify tutorials

Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution?


When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of-breed approach, getting the best in each category but being left with standalone applications that must be integrated? This article compares the two approaches and offers some advice.

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MAPICS To Leap Forward In A Frontstep Way Part 3: Challenges and User Recommendations


While the benefit of obtaining .NET-based product is evident, the downside is also that due to the companies’ dissimilar technologies in the past, MAPICS will now be burdened to look after both its AS/400 and Frontstep’s Progress based old customers, whose only common trait at this stage might be anxiety.

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An Amateur Software Buyer’s Guide to Outplaying Vendors


Whether it is an enterprise resource planning (ERP), a customer relationship management (CRM), or any other system, acquisition and deployment of enterprise class software is usually a significant move for a company of any size and industry. It leads to disruption of the company’s business activities, so much so that hardly any employee is left unaffected during such a major project.

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A Tectonic Shift in Communications Customer Life Cycle Management


Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift since the company's initial public offering in 1998.

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Epicor Software Corp.: Completing Painstaking "e"Volution Part 1: About Epicor


Epicor Software is one of the first vendors and possibly the only mid-market vendor able to natively embrace customer and supplier activities tied to a core transactional back-office system. Fiscal 2001 will prove to be very challenging for Epicor Software and we believe the next 18 months will be the company's make-or-break period.

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5 Steps to Successfully Conducting and Rating Software Demos


So, you’re the guy/gal who’s been put to the task of choosing your companies next enterprise software solution? Well, if you’re reading this, you’re most probably well on your way to choosing that software by now. You’ve made your proposal to your stakeholders; you’ve gathered your requirements and prioritized them; you’ve gotten a handful of software vendors to complete your RFI. So now what

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Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part Eight: More Challenges and User Recommendations


Best Software/Sage will remain a pragmatic company that delivers products based on a savvy understanding of its customers' needs and the competitive forces in the market, and on constant adaptability. It is still standing on top of the hill in many SME markets, and it is typically a much more difficult task for anyone to capture the hill than to defend it.

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Ten Key Legal Concerns in E-Commerce Ventures and Contracts


IT managers must understand the legal issues – at least well enough to know when there is an issue. E-commerce is so new that lawyers (and the law) are having a tough time keeping up with it, but that doesn’t get the manager off the hook if something that should have been thought about slips through the cracks. Here are a few simple points to keep in mind as you work on any e-commerce project.

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Retail Technology Experiments at Metro AG


Last year, I had the pleasure of attending a Canadian retail conference where I was incredibly impressed by the presentation of Dr. Gerd Wolfram, the Managing Director of Metro Group Information Technology GmbH, IT service provider of the German retail giant Metro AG. Information technologies have a huge impact on retail business performance. This “magic” in IT technology was fantastic 15 to 20

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Why Selecting Enterprise Resource Planning (ERP) Software Is Like Planning Your Wedding


I never thought I’d ever make an analogy such as this, but as we head into spring (the season of change—and love in bloom), I figured, "what the heck"… When you really think about it, selecting ERP software does have many similarities to planning a wedding—right down to the uncertainty of whether or not you’ve chosen the right solution or, in the case of your wedding, partner to spend a

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