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Amdocs
Marked by the Nortel years, Clarify is a customer relationship management (CRM) application for the telecommunications industry. Amdocs, by associating its own

amdocs clarify  than a cost center. Amdocs positions itself as the leading provider of billing and CRM software applications for the communication industry. Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » amdocs clarify


How to Choose the Right Hosted CRM Solution for You
How can you get the most out of a customer relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By

amdocs clarify  stalwarts. Key vendors include Amdocs, PeopleSoft, Salesforce.com and Siebel Systems, to name a few. Recently, there has been significant consolidation among vendors, including M2M Holdings' acquisition of Onyx Software, Oracle's gobbling up of Siebel Systems and CDC's purchase of Pivotal. And the competition for midmarket dominance continues. But, with the CRM market for 2007 predicted to grow 11 percent, a handful of hosted vendors are surfacing as clear winners, according to industry analysts. Read More...
Clarity of Vision: Clarify Sold to Amdocs by Nortel
Amdocs Management Limited announced that it reached an agreement with Nortel Networks to acquire the assets of Nortel’s Clarify business for US $200 million

amdocs clarify  already customers of either Amdocs or Clarify should be very encouraged by the purchase, and can anticipate a unified CRM offering tailored to the communications industry in the months to come. For the rest of the Clarify customer space, the outlook is not rosy. Mr. Naor went to great pains to indicate that there will, indeed, continue to be a standalone Clarify product that is viable for the general enterprise market. He also indicated that his company has always been dedicated to the customer, and has Read More...
Xchange Adds To The List Of CRM Point Solutions' Casualties
Xchange's protracted troubles and its recent inglorious demise and subsequent auctioned sellout may prove the fact that the CRM point providers without a clear

amdocs clarify  the winning bidder was Amdocs (NASDAQ: DOX), a provider of billing systems, customer care and support for the communications industry. Amdocs, which was not initially expected to be a strong bidder, reportedly outbid SAS to win the Xchange's remains for slightly more than $5 million. Although not a stranger to CRM products acquisitions given its earlier acquisition of the former leading CRM product Clarify in 2001 for $200 million (see Clarity of Vision: Clarify Sold to Amdocs by Nortel ), its latest Read More...
Xchange Adds To The List Of CRM Point Solutions' Casualties Part Two: Market Impact & User Recommendations
Why has it been so difficult for CRM point solution providers to even find a white knight, which has not generally been the case with even ancient ERP products?

amdocs clarify  be communications companies — Amdocs has long been a strong leader in customer care and billing applications, and with the Xchange acquisition (following the Clarify one), it may position itself well as an almost complete, front-office solution in the communications arena. Communications companies who are already customers of either Amdocs or Xchange should thus be even encouraged by the purchase, and can anticipate a unified CRM offering tailored to the communications industry in the foreseeable Read More...
A Tectonic Shift in Communications Customer Life Cycle Management
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift

amdocs clarify  Amdocs' New Go-to-Market Strategy Amdocs (NASDAQ: DOX) recently unveiled a new marketing philosophy—one so significant that it is touted as the most important development since the company went public in 1998. Amdocs is an Israel-based company that provides billing systems, customer care, and support to communications companies throughout the world. Its corporate paradigm shift aims to give companies stronger, more profitable customer relationships through its comprehensive portfolio of software and Read More...
SAP Remains One Of The Market’s Beacons Of Hope
On April 19, SAP announced upbeat results for Q1 2001, contradicting thereby the current market malaise. However, flat currency adjusted license revenue in the

amdocs clarify  Remains One Of The Market’s Beacons Of Hope SAP Remains One Of The Market's Beacons Of Hope P.J. Jakovljevic - May 17, 2001 Event Summary On April 19, SAP AG (NYSE: SAP), the leading provider of business software solutions, announced its results for the quarter ended March 31, 2001. In Q1 2001, revenues increased 29% over the same period last year from EUR 1.2 billion to EUR 1.5 billion (See Figure 1). Net income in the quarter more than doubled (up 117%) to EUR 117 million compared to a year earlier Read More...
What Does the “P” in PLM Really Mean?
What does the “P” in PLM really mean? The question seems ambiguous since PLM may refer to many different things (such as an airport, a university, a railway

amdocs clarify  Does the “P” in PLM Really Mean? What does the “P” in PLM really mean? The question seems ambiguous since PLM may refer to many different things (such as an airport, a university, a railway company, etc.). Okay, so let me clarify what I mean. The PLM I’m talking about here is product lifecycle management . Now, the answer seems quite simple. However, my purpose is not to trick you with this silly question, but to explore the true meaning of “product” under the PLM setting. So, what is a Read More...
ASP Infrastructure: The Party Has Started
On June 14th, Nortel Networks unveiled their Comprehensive Service Management Solution for the ASP Market. They've assembled an interesting portfolio of

amdocs clarify  Infrastructure: The Party Has Started ASP Infrastructure: The Party Has Started A. Turner - July 7, 2000 Event Summary On June 14th, Nortel Networks introduced an application service management and integration solution that will enable service providers to offer hosted eBusiness applications to businesses and deliver end-to-end applications management to the desktop. Called the Nortel Networks Preside Managed Application Services Platform, the solution is designed to enable service providers to deliver Read More...
(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

amdocs clarify  applications from Siebel /PeopleSoft/Oracle, Amdocs Clarify , BMC Remedy , HP, Salesforce.com, etc. From KNOVA 7 to Consona KM In late 2006, KNOVA announced the general availability of KNOVA 7, the new version of its application suite. KNOVA 7 is a Web 2.0 application that includes embedded analytics, search tuning, collaborative authoring capabilities, and customer community creation. According to this press release , users, through Microsite Builder , specify how content is displayed on a web site, Read More...
An Amateur Software Buyer’s Guide to Outplaying Vendors
Whether it is an enterprise resource planning (ERP), a customer relationship management (CRM), or any other system, acquisition and deployment of enterprise

amdocs clarify  Amateur Software Buyer’s Guide to Outplaying Vendors Whether it is an enterprise resource planning (ERP), a customer relationship management (CRM), or any other system, acquisition and deployment of enterprise class software is usually a significant move for a company of any size and industry. It leads to disruption of the company’s business activities, so much so that hardly any employee is left unaffected during such a major project. The good news is that software acquisition does not happen often, Read More...
Geac Computer Corporation: Mastering Growth by Acquisitions
Geac has acquired in excess of 40 companies around the world. Geac's purchase of UK-based ERP software maker JBA International in 1999 has nearly doubled the

amdocs clarify  starbuilder,infor pm 10,infor pm,geac software,geac system 21,business brokers,mergers and acquisitions lawyer,merger & acquisition,post acquisition integration,geac computer,sun mergers and acquisitions,post merger integration,merger strategy,geac computer corporation,mergers and acquisitions companies Read More...
Liberty Alliance vs. WS-I; J2EE vs. .NET; Overwhelmed .YET? Part 1: Latest Announcements
On one hand, some archrivals (e.g., Microsoft, IBM, and Oracle) are becoming strange bedfellows, while, on the other hand, the others (e.g., Microsoft and Sun

amdocs clarify  application server,visual studio,sql server,Liberty Alliance,Web Services,Web Services Interoperability,ws-i,Organization for the Advancement of Structured Information Standards,Sun Microsystems,Microsoft's .NET,Visual Studio application development suite,web development,Web-based applications,building Java applications,.NET application Read More...
Selecting a CMMS System
There are many CMMS and MRO systems in the market, each one with specific features that can bring benefits to airlines or repair shops. An airline's needs must

amdocs clarify  a CMMS System Knowing the maintenance process The secret for the successful implementation of a computerized maintenance management system (CMMS) or a maintenance, repair, and overhaul (MRO) system lies in the level of knowledge users have about the maintenance process. Every airline has its own maintenance programs and manuals, and different types of aircraft. Maintenance can be very different for a turbo propeller airplane, a jet engine airplane, or a helicopter, although their core maintenance Read More...

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