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 amdocs clarify


Amdocs
Marked by the Nortel years, Clarify is a customer relationship management (CRM) application for the telecommunications industry. Amdocs, by associating its own

amdocs clarify  than a cost center. Amdocs positions itself as the leading provider of billing and CRM software applications for the communication industry.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Documents related to » amdocs clarify

Amdocs Overhauls Its Marketing


Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to differentiate customers' experiences from the competition, to enhance customer loyalty and increases profitability.

amdocs clarify  user recommendations. Amdocs Products Amdocs Ensemble suite of products encompasses several key customer care, billing and order management systems (CC&B systems) application areas, such as customer care; order management; event processing; invoicing; and fraud management. Moreover, through the acquisition of a former CRM leader Clarify in 2001 (see Clarity of Vision: Clarify Sold to Amdocs by Nortel ), Amdocs also became a noteworthy player in the CRM and call center areas, so that, in terms of the OSS Read More

How to Choose the Right Hosted CRM Solution for You


How can you get the most out of a customer relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By purchasing a hosted CRM solution that’ll provide the benefits of an on-premise CRM solution without the need for a complex implementation or the assistance of an in-house IT team. Hosted CRM is a cost-effective solution that promises a quick return on investment (ROI).

amdocs clarify  stalwarts. Key vendors include Amdocs, PeopleSoft, Salesforce.com and Siebel Systems, to name a few. Recently, there has been significant consolidation among vendors, including M2M Holdings' acquisition of Onyx Software, Oracle's gobbling up of Siebel Systems and CDC's purchase of Pivotal. And the competition for midmarket dominance continues. But, with the CRM market for 2007 predicted to grow 11 percent, a handful of hosted vendors are surfacing as clear winners, according to industry analysts. Read More

Surado! A Rising Mid-market CRM Provider


Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc. developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, and Commence Corporation.

amdocs clarify  Onyx , Epiphany , Amdocs/Clarify , and Pivotal . Now the real question is: can the software vendor sustain its price and ease of use advantage as it continues to increase in sophistication like other upper market applications? Surado's marketing module together with its enhanced Analytics module should promise the company a strong CRM positioning since there are huge untapped opportunities for business improvement, customer predictability, and increased niche marketing. Organizations are poised to better Read More

Xchange Adds To The List Of CRM Point Solutions' Casualties


Xchange's protracted troubles and its recent inglorious demise and subsequent auctioned sellout may prove the fact that the CRM point providers without a clear differentiating value proposition and without enough resources have not much to look for out there in the long run other than to find an honorable exit strategy.

amdocs clarify  the winning bidder was Amdocs (NASDAQ: DOX), a provider of billing systems, customer care and support for the communications industry. Amdocs, which was not initially expected to be a strong bidder, reportedly outbid SAS to win the Xchange's remains for slightly more than $5 million. Although not a stranger to CRM products acquisitions given its earlier acquisition of the former leading CRM product Clarify in 2001 for $200 million (see Clarity of Vision: Clarify Sold to Amdocs by Nortel ), its latest Read More

Implementation Acceleration Using Integration


webMethods, Inc. has released a set of Packaged Integrations — pre-built software solutions that can be used to rapidly automate common cross-application business processes. The company claims Packaged Integrations make it possible to accelerate implementation by up to 80 percent and reduce implementation costs by up to 70%.

amdocs clarify  Acceleration Using Integration Implementation Acceleration Using Integration M. Reed - December 15, 2000 Event Summary EAI and business-to-business integration vendor webMethods, Inc. (NASDAQ: WEBM), a provider of business-to-business integration (B2Bi) solutions, today announced the general availability of webMethods Packaged Integrations - pre-built software solutions that enable Global 2000 companies to rapidly automate common cross-application business processes. The vendor claims that Read More

What Could Be Some New Frontiers for Large CAD/PLM Providers?


My attendance of Siemens’ two-day product lifecycle management (PLM) analyst summit in the late summer of 2011 was like trying to drink from a fire hose. Even without the plant automation and manufacturing execution system (MES) discussion (which was also included in the 2010 event), there was an abundance of products and related information, and I am still trying to wrap my mind around the main

amdocs clarify  Could Be Some New Frontiers for Large CAD/PLM Providers? My attendance of Siemens ’ two-day  product lifecycle management (PLM)  analyst summit in the late summer of 2011 was like trying to drink from a fire hose. Even without the plant automation and manufacturing execution system (MES) discussion (which was also included in the 2010 event), there was an abundance of products and related information, and I am still trying to wrap my mind around the main messages of the event. Look for a separate Read More

Why Selecting Enterprise Resource Planning (ERP) Software Is Like Planning Your Wedding


I never thought I’d ever make an analogy such as this, but as we head into spring (the season of change—and love in bloom), I figured, "what the heck"… When you really think about it, selecting ERP software does have many similarities to planning a wedding—right down to the uncertainty of whether or not you’ve chosen the right solution or, in the case of your wedding, partner to spend a

amdocs clarify   Read More

Microsoft Lays Enforced-Concrete Foundation For Its Business Solutions Part 4: User Recommendations


Despite the plausible product roadmap, any organization evaluating MBS products should keep itself informed, and consider existing functionality only. MBS, at this stage, will likely not appeal to companies that need more complex CRM capabilities or must manage customer relationships through diverse lines of business (LOBs).

amdocs clarify  Lays Enforced-Concrete Foundation For Its Business Solutions Part 4: User Recommendations Event Summary At the end of September, Microsoft Business Solutions ( MBS ), an enterprise applications division of Microsoft Corporation (NASDAQ: MSFT), the largest software company in the world, fleshed out the contents of its seemingly well crafted and diligently thought-out product and services strategies aimed primarily at the small-to-medium enterprises (SMEs) applications market, consisting of many int Read More

Hosting Horrors!


What you should ask before committing to a Web Hosting Company...

amdocs clarify  Horrors! Introduction The development team has spent 3 months night and day to get a beta version of your product ready for testing. The COO wants to know when the customer will be able to see the product. The Venture Capitalist wants to see results for the $3 million they've invested. You just want to get everyone off of your back for 10 minutes. This is not the time to hastily pick a Web Hosting Company. As an ASP your application is not a standard off the shelf product. Months and possibly years Read More

How to Buy an Enterprise Software Thingy


Laws a’mercy, now that’s what you call a flame war. The White Paper Pundit has taken direct aim at our Top 10 Most Ambiguous White Paper Buzzwords, decrying our use of the word “tool” to refer to so-called software “solutions.” I won’t address his characterization of TEC bloggers as “fashionably unique.” (Software selection? Fashionable? Whatever. Can’t wait for the catwalk.) I’ll

amdocs clarify  to Buy an Enterprise Software Thingy Laws a’mercy, now that’s what you call a flame war. The White Paper Pundit has taken direct aim at our Top 10 Most Ambiguous White Paper Buzzwords , decrying our use of the word “tool” to refer to so-called software “solutions.” I won’t address his characterization of TEC bloggers as “fashionably unique.” (Software selection? Fashionable? Whatever. Can’t wait for the catwalk.) I’ll just point out that TEC’s mandate is to be an advocate for Read More

How To Write a Winning Proposal


Your proposal should prove your case, and motivate the client to buy your services or applications. But all too often, reading a proposal is almost as painfully difficult as writing one. So what are the secrets of truly successful proposal-writing?

amdocs clarify  To Write a Winning Proposal In today's economy, sales people have to write more proposals, and better proposals, than ever before. As the industry has become more competitive and complex, customers have become both more confused and more demanding. As a result, they are likely to listen to a presentation, nod their heads, and mutter those dreaded words, Sounds good! Why don't you put that in writing for me? Why Do Customers Want Proposals? Writing proposals is about as much fun as having your teeth Read More

SAP Defies Economic Slowdown, For Now


In January, SAP announced upbeat results for Q4 2000, in contrast to the current market slowdown. However, 8% license revenue growth in North America is much less compared to recent reports from its direct competitors, indicating a possible loss of market share and the fact that not all troubles have been left behind.

amdocs clarify  Defies Economic Slowdown, For Now SAP Defies Economic Slowdown, For Now P.J. Jakovljevic - February 13, 2001 Event Summary On January 23, SAP AG (NYSE: SAP), the leading provider of business software solutions, announced its preliminary results for the fourth quarter and year ended December 31, 2000. In the fourth quarter, revenues increased 31% over the same period last year to EUR 2.164 billion (See Figure 1). Net income in the quarter increased 16% to EUR 366 million. Earnings per share increased Read More

The Third Paradigm


Supply chain systems to date have represented the back-end of that process of servicing markets and have taken us a long way in replacing assets with information. But the fact is, building products still takes a long time. Contrastingly, markets require short response times--days. For the last few years, we have begun the process of trying to understand the unplanned event. The first and second paradigm systems deal in knowns--this is what I think I need and therefore this is what I will buy. The Third Paradigm focuses on the uncertainty elements to understand risk. This is the key. Isolate, understand and organize the chaos—creating an operational and financial model.

amdocs clarify  Third Paradigm The Third Paradigm Featured Author - Ann Grackin - January 28, 2005 Introduction Over the last few years, we have evolved supply chain practices and systems from industrial age concepts to the information age—an age rich with connectivity and data. This has allowed us to change the foundational structure on how we manage the enterprise. The information age that brought us supply chain systems has allowed us to begin to control the chaos that we have found about us. Scientists define a Read More

SAP Remains Vital Amid Ailing Market And Internal Adjustments Part 2: Continued Analysis and User Recommendations


SAP's focus on delivering a portal as an overlaying personalized user interface may proved to be a crucial bet, as an intuitive portal might prove to be a simple an effective way to integrate information from disparate systems.

amdocs clarify  Remains Vital Amid Ailing Market And Internal Adjustments Part 2: Continued Analysis and User Recommendations Market Impact (continued) This continues a discussion of recent announcements from SAP, including Financials. For the announcements see Part One . Today, companies are striving to shore up the existing technology and applications inside their organizations first, and only then to extend them outward to trading partners. SAP seems to be positioned well to achieve this. SAP has been pursing the Read More