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The Truth about Agent Training and Turnover in the Contact Center
Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is

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Documents related to » amdocs india contact


Web-hosted or SaaS Predictive Dialing for Work-at-Home Agents
Download this white paper to learn how the virtual contact center, based on the cloud computing model, provides companies with access to a greater pool of

amdocs india contact  contact center, call center, virtual contact center, SafeSoft, virtual call center, predictive dialers Read More...
Going Home-Which Road Do You Take? Talent Assessment in the Remote Agent Model
Over the last 10 years, interest in remote agent contact center models has steadily increased, as more companies continue to shift contact center capacity from

amdocs india contact  call center,remote,recruiting,agent,remote call center,call center software,call center services,call center training,call center solution,customer service call center,service call center,service call centers,home call center,work at home call center,home agent call center Read More...
Cerulean Information Technology
Located in India, Ceruleaninfotech is an ISO 9001:2000 company co-founded in 2000 by a team of professionals with more than eighty years of work experience with

amdocs india contact  business innovation strategy,business performance improvement,business process transformation,business technology strategy,cerulean information technology,information technology strategies,outsourcing technology Read More...
QbitSystems India Ltd
QBIT Systems is a New Jersey, New York (US)-based IT services provider offering software research and development services to companies worldwide through its

amdocs india contact  India Ltd QBIT Systems is a New Jersey, New York (US)-based IT services provider offering software research and development services to companies worldwide through its state-of-the-art, ISO 9001:2000-certified offshore development center in Jaipur (India). The company generates solutions that provide a fusion of business practices and technology strategies. It complements high-technology skills and focuses on business solutions with process frameworks and applications outsourcing competence. Read More...
Flowring Helps Steer Sona Koyo in the Right Direction with BPM
As one of the largest gear manufacturers in India, Sona Koyo knew that in order to retain its competitive edge, changes to its legacy systems would be required.

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Enterprise Software Product Outsourcing: A Fresh Perspective for Mid-market Vendors
Creating outsourcing centers is a viable option for companies under pressure to develop quality products with tight time and budget restraints. Mid-market

amdocs india contact  Software Product Outsourcing: A Fresh Perspective for Mid-market Vendors Introduction Software development and implementation outsourcing, and business process outsourcing has been big buzzwords for the past five years, and everyone seems to want to get on the outsourcing bandwagon . Some large vendors have even gone ahead to set up their own development centers in outsourcing countries such as India and Russia. But what about mid-sized vendors that currently develop their enterprise-level softw Read More...
Harvest Solutions
We help companies address business issues related to sales forecasting, opportunity management, marketing automation, contact and activity management

amdocs india contact  ACT!, GoldMine, Mobile Computing, Sales Forecasting, SalesLogix, Vaultus,Microsoft CRM Read More...
IT Services/ BPO/ Technologies
MphasiS provides contact center services and business process outsourcing (BPO) services to Fortune 500 companies. Their contact centers in Bangalore and

amdocs india contact  Services/ BPO/ Technologies MphasiS provides contact center services and business process outsourcing (BPO) services to Fortune 500 companies. Their contact centers in Bangalore and Pune, India offer English language support in an ISO 9001 certified environment. They also provide Spanish language solutions through their Tijuana, Mexico contact center facility. Mphasis Technologies mission is to provide services and solutions to organizations in the fields of research and development (R&D) and product Read More...
When Customer Relationships Meets Business Intelligence Marketing Analysis and User Recommendations
For many reasons, SAS's alliance with Amdocs and partnership with Aprimo might be some of a few vendor partnerships where customers and the vendors benefit.

amdocs india contact  reasons, SAS's alliance with Amdocs (NASDAQ: DOX) and partnership with Aprimo might be one of the few vendor partnerships where both customers and vendors benefit. By including customer, supplier, and information technology -related (IT) intelligence, SAS has a product functional scope that moves well beyond financial BI solutions to espouse a holistic corporate performance management (CPM) vision. However, the company will still face strong competition in many vertical markets from other leading BI Read More...
Persistent Systems Pvt Ltd
A leader in outsourced software development, Persistent Systems provides an on-demand engagement model. Founded in Pune (India) in May 1990, Persistent focuses

amdocs india contact  connectors,Identity Management,Isv outsourcing,Life sciences,odc,offshore development,Outsource product development,Persistent,persistent binder w2k,persistent ranking in india,persistent systems,product development,rfid Read More...
HRM Research Analyst Job Opportunity
We’re seeking an additional HR software-focused research analyst to join our team at our Montreal headquarters. Please contact us if the following job

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Unified Communications Guide: The Business Case for Unified Communications in the Contact Center
One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC

amdocs india contact  unified communications,UC,contact center,Ziff Davis,phone system Read More...
Consona’s CEO Clearing the Air (about Compiere) - Part 1
In early June Consona Corporation’s analyst relationship (AR) contact forewarned me about the company’s upcoming acquisition of a “leading open-source and

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SafeSoft Solutions
SafeSoft was founded in 2006 and is a privately held software firm, offering an easy-to-use, same-day-deployment cloud contact center solution. SafeSoft has

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