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Software Functionality Revealed in Detail
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 amdocs srm


(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

amdocs srm  such as Oracle/Siebel or Amdocs Clarify. As such, Consona will continue to support the various CRM integrations KNOVA customers require (including non-Onyx CRM ones, honoring existing partnerships, even if redundant functionality exists after the KNOVA/Onyx integration). It has also pledged to focus on satisfying the customer’s “true need” and not on up-selling or cross-selling. In addition to strengthening Consona’s CRM offering, Onyx and KNOVA should mutually benefit from a broadened worldwide

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Documents related to » amdocs srm

SAS: Striving to Sustain Leadership


SAS Institute has been successful, moving beyond a business intelligence. Lately, it has lately focused on sustaining its technology leadership, expanding in some vertical markets, and becoming more attentive to the low-end market.

amdocs srm  Know mantra. Similar to Amdocs ' delivery of a unified platform, SAS delivered the united SAS 9 platform much earlier, in 2004. The SAS 9 platform has enhanced analytics and refined user interfaces (UI) that provide fresh insights for solving business problems and driving competitive advantage. SAS touts this software as the most significant release in its long history, reportedly being faster, more efficient, and easier to use than its predecessors. More importantly, SAS9 marks the company's move from Read More

Are Spend Management (or SRM) Apps Suited for the Mid-market? - Part 2


Part 1 of this blog series introduced common supply chain challenges and resulting spend management opportunities for companies of all sizes. The article then went into the philosophical and functional differences (if any) between the “spend management” and "supplier relationship management (SRM)" monikers. Further discussion was about what exact functional parts of this software category small

amdocs srm  Spend Management (or SRM) Apps Suited for the Mid-market? - Part 2 Part 1 of this blog series introduced common supply chain challenges  and resulting spend management  opportunities for companies of all sizes. The article then went into the philosophical and functional differences (if any) between the “spend management” and supplier relationship management (SRM) monikers. Further discussion was about what exact functional parts of this software category small and medium enterprises (SMEs) Read More

Supplier Relationship Management (SRM) Software Evaluation Report


Criteria in this Software Evaluation Report pertain to managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management, warehouse management, international trade logistics, transportation execution, and many other issues for a complete solution, this Software Evaluation Report will support your evaluation of an SCM suite.

amdocs srm   Read More

MAPICS Moving On Pragmatically Part 4: Competition and User Recommendations


Production management remains MAPICS’ strongest spot, and, therefore, it has often been implemented only in manufacturing divisions of large global organizations that use a Tier 1 ERP product for corporate financials and/or HR applications. Therefore, executing the ambitious initiatives with its modest albeit solid resources compared to the above competitors will be a notable challenge.

amdocs srm   Read More

PeopleSoft Internationalizes Its Mid-Market Forays Part 2: Challenges & User Recommendations


Despite the challenges, PeopleSoft has raised the bar in providing solutions for smaller enterprises, and Tier 2 and Tier 3 vendors might be in for a tough battle to defend their turf, especially as they are concurrently trying to expand and modernize their products with ever diminishing resources and wary prospects. PeopleSoft is undeniably a tenacious and persistent fighter able to endure the long hauls.

amdocs srm  Internationalizes Its Mid-Market Forays Part 2: Challenges & User Recommendations PeopleSoft Internationalizes Its Mid-Market Forays Part 2: Challenges & User Recommendations P.J. Jakovljevic - September 27, 2002 Additional Market Impact As well known and much publicized, the major factors of success in business applications for the small and mid market segment have traditionally been price, speed of implementation, vertical focus, product scalability and scope expandability, and a single point Read More

Customer Life Cycle Solutions: Strategic Alliances, Challenges, & User Recommendations


Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information stored in these Amdocs' systems, and deliver the conclusions and recommendations to the operator's decision-makers in the form of graphs and practical reports.

amdocs srm  and build greater profitability. Amdocs , a global leader in billing systems, customer care, and support has shifted its strategy, creating a more integrated, customer-centric solution designed to give communication service providers (CSP) a greater competitive edge. Its reinvented portfolio is designed to create an intentional customer experience, bringing a point of differentiation to the customer life cycle. Amdoc's new strategy involves consultancy services, a unified software platform, and Read More

SAS and Action-Oriented Business Processes: Alliances, Partnerships, and Acquisitions


Combining deep analytics with BI solution functionality, expanding in certain verticals, and by acquiring several well thought out companies, have been key for SAS to further entrench itself in the market.

amdocs srm  recommendations. Strategic Alliance with Amdocs In mid-February SAS and Amdocs (NASDAQ: DOX) announced a strategic alliance that promises to deliver advanced marketing automation (MA) and decision-centric BI solutions to communications service providers (CSP). Amdocs, an Israeli-based, global provider of billing systems, customer care, and support for the communications industry, has revamped its marketing strategy aiming to become a customer relationship management solutions provider offering software Read More

Distinctions and Benefits of Strategic Sourcing


Strategic sourcing involves ongoing relationships, which creates the opportunity for mutually beneficial collaboration between the buyer and the suppliers. This can result in improved profitability throughout the entire supply chain and add value to the final product or service.

amdocs srm  and Benefits of Strategic Sourcing Originally published - August 8, 2007 Global sourcing, despite its inherent risks, offers numerous benefits to enterprises in terms of lower costs for materials and labor. It also requires a much closer integration among the supply chain partners. Supplier relationship management (SRM), a methodology designed to structure and support the relationships between buyers and suppliers, becomes essential when a supply chain recognizes the benefits of strategic Read More

Taking Stock of TAKE Supply Chain Solutions - Part 2


Part 1 of this blog series introduced TAKE Supply Chain, a supply chain management (SCM) division of TAKE Solutions, Ltd. The TAKE Solutions parent company is a global technology solutions and service provider, with significant focus across two principal business areas – life sciences and SCM, with an almost even breakdown of revenues between these divisions (the company is

amdocs srm  Stock of TAKE Supply Chain Solutions - Part 2 Part 1 of this blog series introduced TAKE Supply Chain , a  supply chain management (SCM)  division of TAKE Solutions, Ltd. The TAKE Solutions parent company is a global technology solutions and service provider, with significant focus across two principal business areas – life sciences and SCM, with an almost even breakdown of revenues between these divisions ( the company is listed on the Indian Stock Exchange ) . My blog post first described TAKE Read More

Xchange Adds To The List Of CRM Point Solutions' Casualties


Xchange's protracted troubles and its recent inglorious demise and subsequent auctioned sellout may prove the fact that the CRM point providers without a clear differentiating value proposition and without enough resources have not much to look for out there in the long run other than to find an honorable exit strategy.

amdocs srm  the winning bidder was Amdocs (NASDAQ: DOX), a provider of billing systems, customer care and support for the communications industry. Amdocs, which was not initially expected to be a strong bidder, reportedly outbid SAS to win the Xchange's remains for slightly more than $5 million. Although not a stranger to CRM products acquisitions given its earlier acquisition of the former leading CRM product Clarify in 2001 for $200 million (see Clarity of Vision: Clarify Sold to Amdocs by Nortel ), its latest Read More

Where is Oracle in the Product Lifecycle Management Software Market?


Oracle is in the processing of developing their product lifecycle management capabilities. The question is whether they will accomplish this through the acquisition of a pure-play PLM vendor, or through internal technology development.

amdocs srm  PLM,product lifecycle management,Oracle,acquisition,development,Oracle PLM,ERP,enterprise resource planning,application extension,PLM suite,product data management,PDM Read More

Emptoris "Procures" Zeborg's Spend Management Expertise Part one: Event Summary


Emptoris, an upbeat provider of strategic sourcing software for the global 5000 companies, announced its acquisition of spend management specialist Zeborg. However, despite a good fit, enlarged customer base, and improved cross-selling opportunity, some challenges and product gaps will have to be overcome.

amdocs srm  Procures Zeborg's Spend Management Expertise Part one: Event Summary Event Summary The evolving supplier relationship management (SRM) market and its ever-evolving or emerging constituent parts like e-procurement, strategic sourcing, spend analysis and so on have lately shown great opportunities to the pure-play SRM vendors with genuine value prepositions. These have been seen in increased user awareness and adoption, certain venture capital investments in these days of scarce capital outside the Read More