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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 amdocs white paper agent productivity


CRM and BPM: “We Goes Together Like Peas and Carrots”
In 2009, I attended two Gartner Summit events: the Gartner Business Process Management (BPM) Summit in March in San Diego; and Gartner Customer Relationship

amdocs white paper agent productivity  traditional CRM vendors like Amdocs , Salesforce.com , Oracle Siebel , SAP C RM, RightNow , Portrait Software ,  CDC Software ’s Pivotal CRM , and eglue InterAct  are all emerging with BPM attributes (in addition to the aforementioned Consona CM ). It will be interesting to see  whether IBM will attempt to tackle the CRM space with its arsenal of BPM technologies, including the recently acquired Lombardi Software . For their part, traditional machine-centric BPM vendors distinguish themselves with

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Document Management for the Health Care Industry

Document management (DM) for health care and hospitals manages the storage, display, faxing, and scanning of paper and electronic documents.  

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