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Abstract:
Technology Evaluation Centers (TEC) Principal Analyst P.J. Jakovljevic rediscovers Cincom Acquire and lets its product management
and product marketing team have its say. Cincom executives lay out some facts, and Technology Evaluation Centers (TEC) Principal
Analyst P.J. Jakovljevic discovers that Cincom (...)
Excerpt related to
an article on customer value satisfaction of telecom industry:
Technology Evaluation Centers (TEC) Principal Analyst PJ Jakovljevic rediscovers Cincom Acquire and lets its product management
and product marke...
Published:
2011-09-08
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Abstract:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for
this flagship CRM product. Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is
determined to establish a CRM “kingdom” based on Consona (...)
Excerpt related to
an article on customer value satisfaction of telecom industry:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for
this flagship CRM produc...
Published:
2010-02-05
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Abstract:
In going through a business decision process for complex technology selections, more and more use is being made of technologically
driven processes using Decision support tools and captured knowledge. The use of these systems and the capability to drive
a solution from them assumes an ability to accurate (...)
Excerpt related to
an article on customer value satisfaction of telecom industry:
In going through a business decision process for complex technology selections, more and more use is being made of technologically
driven processe...
Published:
2001-05-30
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Abstract:
This article explores how the proof of concept (POC) fits into the software selection process, when a POC should be undertaken,
structural variables, and the advantages and disadvantages of the POC from the client and value-added reseller point of view. (...)
Excerpt related to
an article on customer value satisfaction of telecom industry:
This article explores how the proof of concept (POC) fits into the software selection process, when a POC should be undertaken,
structural variabl...
Published:
2004-07-12
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Abstract:
Qwest Cyber.Solutions unveiled a new product portfolio for sector specific ASP solutions. The QCS Enterprise Freedom™ product
suite is designed to offer flexible, fast, reliable platform solutions. The company has packaged their ASP products, to serve
as the foundation for solutions offered to the fin (...)
Excerpt related to
an article on customer value satisfaction of telecom industry:
Qwest Cyber.Solutions unveiled a new product portfolio for sector specific ASP solutions. The QCS Enterprise Freedom™ product
suite is designed to...
Published:
2000-06-08
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Abstract:
E-business service provider Lante Corporation meets a tight schedule and builds a complicated website to help launch eppraisals.com. (...)
Excerpt related to
an article on customer value satisfaction of telecom industry:
E-business service provider Lante Corporation meets a tight schedule and builds a complicated website to help launch eppraisals.com.
Published:
2000-06-12
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Abstract:
Project failure is not a nice topic. None of us wants to be involved in a failure. But when a failure occurs, we feel compelled
to assign blame. But who really is to blame, and how can a company avoid the same problems in the future? (...)
Excerpt related to
an article on customer value satisfaction of telecom industry:
Project failure is not a nice topic. None of us wants to be involved in a failure. But when a failure occurs, we feel compelled
to assign blame. B...
Published:
2009-06-03
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Abstract:
This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities
of Knowledge Based Selection Methods and Tools. These tools, integrated with business decision making procedures, can arguably
reduce selection risk and improve chances for succ (...)
Excerpt related to
an article on customer value satisfaction of telecom industry:
This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities
of Knowledge Based ...
Published:
2001-05-31
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Abstract:
The PeopleSoft-J.D. Edwards merger was, in great part, about retaining the big five (or big four, or big three) seat and
the need to be bigger within shrinking market opportunities. The combined vendors should now a have solid foothold against
SAP and Oracle, particularly because one better-performing si (...)
Excerpt related to
an article on customer value satisfaction of telecom industry:
The PeopleSoft-JD Edwards merger was, in great part, about retaining the big five (or big four, or big three) seat and the
need to be bigger wit...
Published:
2004-01-26
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Abstract:
SAP is responding to the changing Internet marketplace by restructuring to develop flexibility and forming key partnerships
and alliances to put content behind its extensive advertising campaign for mySAP. com (...)
Excerpt related to
an article on customer value satisfaction of telecom industry:
SAP is responding to the changing Internet marketplace by restructuring to develop flexibility and forming key partnerships
and alliances to put c...
Published:
2000-08-14
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Abstract:
TEC analyst P.J. Jakovljevic and Kinaxis expert Trevor Miles discuss the evolution of S&OP and its role in ever-changing supply
chains. Read more. Today’s businesses must be able to swiftly respond to the constant changes emerging across their global
global supply chains and fulfillment networks to impr (...)
Excerpt related to
an article on customer value satisfaction of telecom industry:
TEC analyst PJ Jakovljevic and Kinaxis expert Trevor Miles discuss the evolution of S&OP and its role in ever-changing
supply chains. Read more. ...
Published:
2011-03-03
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Abstract:
Now that everyone understands the importance of tuning websites to maximize the user experience, the industry is scrambling
to figure out how to measure it. WebCriteria has ridden into town with its latest silver bullet. (...)
Excerpt related to
an article on customer value satisfaction of telecom industry:
Now that everyone understands the importance of tuning websites to maximize the user experience, the industry is scrambling
to figure out how to m...
Published:
2000-08-14
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Abstract:
Gateway & AOL have selected Transmeta’s Crusoe processors for its next generation of Internet access appliances, which we’re
calling “iPliances.” Some of them may even be ready for prime time this year. Is the market ready for them? (...)
Excerpt related to
an article on customer value satisfaction of telecom industry:
Gateway & AOL have selected Transmeta’s Crusoe processors for its next generation of Internet access appliances, which
we’re calling “iPliances.” ...
Published:
2000-06-13
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Abstract:
Andersen Consulting has had a running battle with Arthur Andersen and Andersen Worldwide over Arthur Andersen's encroachment
on the management and technology consulting firm's space. The win on August 7 releases Andersen Consulting from all its obligations,
turning it into an independent company, with th (...)
Excerpt related to
an article on customer value satisfaction of telecom industry:
Andersen Consulting has had a running battle with Arthur Andersen and Andersen Worldwide over Arthur Andersen's encroachment
on the management and...
Published:
2000-08-31
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Abstract:
With traffic being the lifeblood of an e-commerce site the Marketing crew knows that the traffic numbers are going to be
audited. And they look to the CIO to make sure that the numbers will pass muster. If there’s a problem with the numbers, the
CIO may be blamed. So it’s important to understand what (...)
Excerpt related to
an article on customer value satisfaction of telecom industry:
With traffic being the lifeblood of an e-commerce site the Marketing crew knows that the traffic numbers are going to be audited.
And they look to...
Published:
2000-09-14
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Abstract:
When Lipton Brisk hired web expert Agency.com over JWT it got them more than it bargained for: an agency full of ideas that
clashed with their image. JWT's persistence at getting its account back is an example that new and exciting and technology
expertise doesn't buy much for pure plays if they don't u (...)
Excerpt related to
an article on customer value satisfaction of telecom industry:
When Lipton Brisk hired web expert Agency.com over JWT it got them more than it bargained for: an agency full of ideas that
clashed with their ima...
Published:
2000-08-16
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Abstract:
This is a transcript of an audio conference on E-Business Service Provider Evaluation and Selection presented by TechnologyEvaluation.Com.
The presentation used the TEC patented selection engine WebTESS to conduct a live real time evaluation and selection. It
then reviewed the critical differentiating s (...)
Excerpt related to
an article on customer value satisfaction of telecom industry:
This is a transcript of an audio conference on E-Business Service Provider Evaluation and Selection presented by TechnologyEvaluation.Com.
The pre...
Published:
2000-08-10