X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 an informal email request


Building the Small Contact Center
Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that

an informal email request  customer management has become an essential tool. To compete with these big players, smaller companies need similar systems - and now they're available. Does Size matter? Although managing the customer relationship affects almost every part of a business, it often finds its focal point in the contact center. Whether located in a single room or distributed across multiple locations, the contact center bears a primary responsibility for maintaining and enhancing the quality of the customer's sales and

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » an informal email request

The Blessing & Curse of SharePoint's "Grandma's Attic" - Part 3


Part 1 of this blog series analyzed the runaway success and genesis of Microsoft SharePoint or Microsoft Office SharePoint Server (MOSS). The article outlined the main reasons for the collaborative product’s widespread use and then analyzed its evolution. Part 2 talked about SharePoint’s typical proven use case scenarios as well as about the product’s shortcomings and points

an informal email request   Read More

Manufacturing Software for an Integrated Steel Plant


Manufacturing processes for an integrated steel plant typically encompass three distinct types of manufacturing: flow manufacturing, process manufacturing, and mill manufacturing, meaning that such a plant is effectively a mixed-mode manufacturer. Software systems for these manufacturers' diverse needs are of critical importance. Learn about specific software capabilities you should be looking for.

an informal email request   Read More

5 Ways Your Business Can Thrive in an Economic Storm


You'll find them in the white paper how your business can thrive during an economic storm.

an informal email request   Read More

An Integrated Maintenance and Logistics Solution for Defense


Today’s defense industry needs maintenance and logistics software that increases the self-sustainability of weapons systems and allows system operators to perform maintenance in the field—increasing uptime and readiness. An integrated maintenance and logistics (IML) solution provides critical information for multiple weapons systems in real time—thus increasing readiness without increasing headcount.

an informal email request   Read More

Selecting an HRIS: Finding the Right HR System for Your Organization


Top organizations are turning to human resource information systems (HRIS) for all of their human resources (HR) needs. With an HRIS, companies can align HR strategy with business objectives to get the most out of their workforces and adapt quickly to market changes. Today’s best-in-class HRIS automate everything related to HR in a single Web-based software system This white paper was developed to help you select an HRIS.

an informal email request   Read More

Building an ROI Model to Evaluate Your B2B E-commerce Initiative


B2B companies everywhere are under heavy pressure to offer their customers and employees robust e-commerce capabilities that rival best-of-breed consumer-focused companies. B2B companies that fall short of customer expectations risk losing them to competitors who have stepped up their game. This paper provides a framework for building an ROI model that can be used to demonstrate the advantages of a new e-commerce implementation to senior executives and board members.

an informal email request   Read More

Alibris Charged with Intercepting Email


Internet book dealer Alibris has agreed to pay a $250,000 fine after being charged with 10 counts of intercepting electronic communications.

an informal email request   Read More

Off-duty Conduct-Balancing an Employer’s Needs With an Employee’s Right to Privacy


Workplace privacy issues are increasing dramatically, along with related employee complaints and litigation. As companies struggle to control health care costs, increase productivity, and maintain company confidentiality, they become concerned with how employees spend their time away from work. Meanwhile, employees naturally have a strong desire to limit “invasion” of their personal lives. Just where do you draw the line?

an informal email request   Read More

Building an Incident Response Team (IRT)


Every enterprise must be prepared to confront an incident that threatens the security, privacy, or general operations of the company or its customers. But how is it possible to respond to an incident quickly, without interrupting corporate operations? By building an incident response team (IRT) with the right skills, authority, and knowledge to properly deal with a range of known—and unknown incidents. Find out how.

an informal email request   Read More

Employee Onboarding: An HR Technology Seeking a Definition


A commonsense approach to defining an onboarding initiative starts with the company defining its objectives, prioritizing its goals, and carefully evaluating the options. When considering human resources technology specifically designed with the onboarding process in mind, you should focus on the flexibility of the onboarding solution options. Learn more about managing employee onboarding with an automated solution.

an informal email request   Read More