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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 an interview with software licensing company


Interview with Mark Flaherty from InetSoft
InetSoft Technology is a business intelligence (BI) company that has been very active this year, focusing on the process of improving their entire BI solution

an interview with software licensing company  bring BI software to an average IT organization that doesn´t have BI experts but that have to work with data bases and reports. We give them tools that have drag and drop and point and click ease-of-use features to create dashboards in minutes, and have them used by typical business users with no special training. JG: I’ve noticed that your BI tool “Style Intelligence” can work with data that comes from several enterprise resource planning (ERP) vendors, is this correct? MF: Historically, our

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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