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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 an open database structure permits users or third parties to write a web enabler

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Open Source and Linux, IT Services Software Evaluation Report

The model of IT services for Free and Open Source software (FOSS) helps identify the characteristics clients require from consultants, integrators, resellers, etc. to develop, support, migrate, and implement enterprise solutions or services that are based on, or are themselves, FOSS. In addition, it supports standard criteria important to enterprise Linux rollouts or migrations. 

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Building the Small Contact Center


Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that picture has changed. Encouraged by declining technology costs and changing customer expectations, and pressured by competition, small and midsized companies are investing in key customer service building blocks, such as contact centers.

an open database structure permits users or third parties to write a web enabler  more than $15,000 for an agent in financial services. Management systems can ease the pressure on agents by helping managers plan ahead to schedule enough agents to meet demand. Managers can use contact vectoring systems to ensure customers reach the right agent the first time, keeping both happy. And, by closely tracking agent work and idle time, management systems can balance workloads and identify agents who will benefit from additional training. Here are some of the management tools available for Read More

It’s All about Security: Things to Know Before You Open the Doors to Smartphones and Tablets in Your Enterprise


Mobile devices such as smartphones and tablets may be putting your corporate information at risk. Lost or stolen smartphones that are not password-protected, or information in corporate e-mail or business applications transmitted wirelessly but not encrypted, can all too easily expose confidential corporate data. Download this white paper to learn about key strategies for protecting your enterprise mobile devices and the sensitive data they contain.

an open database structure permits users or third parties to write a web enabler  the Doors to Smartphones and Tablets in Your Enterprise Mobile devices such as smartphones and tablets may be putting your corporate information at risk. Lost or stolen smartphones that are not password-protected, or information in corporate e-mail or business applications transmitted wirelessly but not encrypted, can all too easily expose confidential corporate data. Download this white paper to learn about key strategies for protecting your enterprise mobile devices and the sensitive data they contain. Read More

A How-to Guide for a Radio Frequency Identification Site Survey


As organizations prepare for a radio frequency identification (RFID) implementation, they often don't understand the preliminary work necessary to begin the project. The importance of a site survey can influence the success or failure of an RFID project.

an open database structure permits users or third parties to write a web enabler  issues and hurdles to an RFID implementation, and suggest helpful, industry-proven techniques to solve these problems. The equipment, connection procedures, and methodology, as well as a list of tips for completing a site survey, are explored in this second part of our series on RFID. To learn more about the specifics of RFID, please see part one of this series, Are You Tuned into Radio Frequency Identification? . Negative Consequences of an Incomplete Site Survey Not completing a site survey before an RF Read More

The Benefits of a Software Selection Project-Even when Management Imposes a Decision


The Project Delivery Group (PDG) here at Technology Evaluation Centers (TEC) works closely with our clients to assist and guide them through the process of evaluating and selecting their business software solutions. Over the years, this group has witnessed the multitude of issues and hurdles that can arise—oftentimes unexpectedly—during those selections and has become adept at helping its clients

an open database structure permits users or third parties to write a web enabler  solution. The issue of an “imposed software decision” is the first topic in a series of reports prepared by TEC analysts in conjunction with TEC’s PDG to highlight current realities and present useful tips and practices for software selection projects. Well, all seemed to be going according to plan with a recent software selection project—a typical project at that—with no foretelling that something would go amiss. The project was well organized overall. Following the best software selection Read More

Using Web Technology for Competitive Advantage: How Manufacturers Leverage the Web for Internal Efficiency, Enhanced Customer Service, and Increased Sales


Most manufacturing businesses have invested in technology to combat some of their challenges, but primarily to increase efficiency and productivity. However, many have not yet discovered the value of a Web presence—or they use the Web in a very limited way. More than simply serving a marketing role, a Web presence can boost internal efficiency, enhance customer service, and increase sales. Download this white paper to learn more.

an open database structure permits users or third parties to write a web enabler  Web Technology for Competitive Advantage: How Manufacturers Leverage the Web for Internal Efficiency, Enhanced Customer Service, and Increased Sales Most manufacturing businesses have invested in technology to combat some of their challenges, but primarily to increase efficiency and productivity. However, many have not yet discovered the value of a Web presence—or they use the Web in a very limited way. More than simply serving a marketing role, a Web presence can boost internal efficiency, enhance Read More

How to Use Projects to Master Asset Management


IFS co-founder Ulf Stern and senior advisor Anders Wilhelmsson discuss how project management functionality that is tightly integrated with enterprise asset management (EAM) and asset lifecycle management (ALM) tools is essential to executives of asset-intensive industries. Lacking this integration, valuable asset data is lost and asset utilization cannot be maximized.

an open database structure permits users or third parties to write a web enabler  Projects to Master Asset Management IFS co-founder Ulf Stern and senior advisor Anders Wilhelmsson discuss how project management functionality that is tightly integrated with enterprise asset management (EAM) and asset lifecycle management (ALM) tools is essential to executives of asset-intensive industries. Lacking this integration, valuable asset data is lost and asset utilization cannot be maximized. Read More

How to Find the Right ERP to Optimize Your Multi-site, Multi-national Operation


Download this white paper to learn about the challenges faced by multi-site and multi-national organizations--and what to look for in an enterprise resource planning (ERP) solution to address these issues.

an open database structure permits users or third parties to write a web enabler  to look for in an enterprise resource planning (ERP) solution to address these issues. Read More

Frontstep (Nee Symix Systems) A Step Closer To A Turnaround


While Frontstep reported its fourth consecutive loss in Q2 2001, which was also the first quarter the company operated under the new name, the latest license income increase and success in balancing product/services offerings mix, might bode well for the company’s return to profitability.

an open database structure permits users or third parties to write a web enabler  expected to result in an improving revenue picture moving forward. We significantly reduced our loss in the second quarter as planned, while continuing to invest in product and channel development. We are on track to report an even smaller loss in the third quarter and return to profitability in the fourth quarter ending in June, continued Sasser. This was an exciting quarter in terms of new customers and business partners. We won more new customer orders this quarter than in any of the previous six Read More

How to Use Technology to Support the Lean Enterprise: Achieving Profitable Growth through Lean


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an open database structure permits users or third parties to write a web enabler  Technology to Support the Lean Enterprise: Achieving Profitable Growth through Lean Many competitive businesses are implementing “lean” initiatives to expose and attack waste and setting goals for continuous improvement through Six Sigma principles. Consensus is growing that technology is key for successful lean initiatives. This white paper defines addresses the impact lean initiatives have on profitability and considers the role of information technology (IT) in enabling lean initiatives. BEGINLYX� Read More

Leadership When It Really Matters: A Closer Look at Investing in PLM Technology to Profit in a Down Economy


Loss of strategic vision and leadership can pose a greater threat to organizations than dramatic economic downturn. Companies that invest in technology wisely will gain a competitive advantage and even prosper during hard times. Achieving financial results hinges on finding a product lifecycle management (PLM) solution that delivers business benefits not only in the short-term but also long into the future. Read how now.

an open database structure permits users or third parties to write a web enabler  Loss of strategic vision and leadership can pose a greater threat to organizations than dramatic economic downturn. Companies that invest in technology wisely will gain a competitive advantage and even prosper during hard times. Achieving financial results hinges on finding a product lifecycle management (PLM) solution that delivers business benefits not only in the short-term but also long into the future. Read how now. Read More

Can a Mobile App Get You a Job Interview?


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an open database structure permits users or third parties to write a web enabler  job search. Indeed, scoring an interview increases one’s chances of impressing (or not) a potential employer. But how do you win that face time? Candidates struggle to distinguish themselves, while recruiting managers wade through the hundreds of cut-and-dried resumes they receive each day. In the interest of “giving serendipity a nudge,” JobProx is a novel smartphone app that connects recruiters and employers with job seekers when they are near each other physically—putting a face on the endless Read More

Top 10 Reasons Why a Metals Company Should Move to a Packaged ERP Software Solution Today


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an open database structure permits users or third parties to write a web enabler  make the move to an industry-specific solution—the first being that the quality of their systems can be the limiting factor for growth in today’s competitive markets. Read More

From Right Brain to Retail: Cutting Time-to-market with PLM


Apparel companies have to cut their lead times in half if they want to stay competitive—a difficult task without the right product lifecycle management (PLM) solution. In this white paper, you’ll discover how PLM solutions can help your company achieve faster time-to-market. And you’ll learn how integrating PLM with your enterprise resource planning (ERP) system maximizes the capabilities of both.

an open database structure permits users or third parties to write a web enabler  Time-to-market with PLM Apparel companies have to cut their lead times in half if they want to stay competitive—a difficult task without the right product lifecycle management (PLM) solution. In this white paper, you’ll discover how PLM solutions can help your company achieve faster time-to-market. And you’ll learn how integrating PLM with your enterprise resource planning (ERP) system maximizes the capabilities of both. Read More

Is There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider?


Although Rimini Street's client base is still budding, the third party provider of support and maintenance has been quite bullish, owing to the accelerating demand for its service lines; healthy win ratios; and solid execution of its aggressive business plan.

an open database structure permits users or third parties to write a web enabler  to provide customers with an average savings of more than 50 percent in annual support fees as compared to Oracle. While more details on the offering will follow, for now, major features include up to ten years of support; application fixes; tax and regulatory updates; and, particularly attractive and differentiating, support for client-made application customizations and systems'' interoperability and performance. All the above features are available without any forced upgrades, and they are Read More

Baan Seeking A New Foster Home -- A Déjà vu Or Not Quite?


Given Invensys' irrevocable decision to give up Baan for another adoption after all, one is to wonder whether this is the 'year 2000 revisited' or whether Baan and its customers should instead look forward to turning a new leaf.

an open database structure permits users or third parties to write a web enabler  to shape itself as an applications company delivering far more than just core ERP. However, service and support had consequently lagged new license revenue growth, despite aggressive partnering for implementation. Baan''s greatest challenge of managing its erstwhile success, supporting its burgeoning customer base, and successfully delivering the promise of its numerous acquisitions had never been solved during the pre-Invensys era. The company once had direct and indirect sales, service and support Read More