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Enterprise Knowledge Workers: Understanding Risks and Opportunities
To do their jobs, knowledge workers use the gamut of media and technologies. However, although the proliferation of new means to locate and access data has

analysing knowledge gap  Knowledge Workers: Understanding Risks and Opportunities To do their jobs, knowledge workers use the gamut of media and technologies. However, although the proliferation of new means to locate and access data has multiplied the amount of information available to these workers, it’s also made the efficient dissemination, management, and processing of data more burdensome. Find out more about how collaborative tools are—and aren’t—being used in the information-sharing workplace. Read More...
Business Intelligence (BI)
Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications pro...
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Documents related to » analysing knowledge gap


A Case Study and Tutorial in Using IT Knowledge Based Tools Part 2: A Tutorial
This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities of Knowledge Based Selection

analysing knowledge gap  Case Study and Tutorial in Using IT Knowledge Based Tools Part 2: A Tutorial A Case Study and Tutorial in Using IT Knowledge Based Tools Part 2: A Tutorial E. Robins - May 31, 2001 Executive Summary    Most business managers, whether vendors, vendor clients or implementers, are unaware of the fundamental capabilities that knowledge based decision support can provide to minimize project risk for all sides of technology utilization. Given that over 90% of IT projects fail on first attempt, according to Read More...
Building a Customer-centric Enterprise Knowledge Base for Improved Customer Support
Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their

analysing knowledge gap  a Customer-centric Enterprise Knowledge Base for Improved Customer Support Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their obvious use is to maintain different types of methods for addressing various client issues. KBs thus become an important tool in an organization’s armamentarium used for supporting its customers. But clients are unable to access these resources directly—rather Read More...
Global Trade Hits Home at MegaResistCap-Part II: A Little Knowledge Goes a Long Way
When we left Jim, it was 7 pm, Sunday night. Jim, director of IT at MegaResistCap, had received a message from his CIO. The company’s legal counsel wanted to

analysing knowledge gap  Trade Hits Home at MegaResistCap-Part II: A Little Knowledge Goes a Long Way When we left Jim , it was 7 pm, Sunday night. Jim, director of IT at MegaResistCap, had received a message from his CIO. The company’s legal counsel wanted to know if their systems were able to support the company operating as a “deemed exporter.” ( See Part I of this series .) Jim knew he needed to work his magic and offer a solution or at least a direction to management—that’s why they paid him the big bucks. He Read More...
Meridian Knowledge Solutions
Meridian Knowledge Solutions helps you create measurable value with your learning strategy. Meridian provides technology platforms that empower enterprises

analysing knowledge gap  Knowledge Solutions Meridian Knowledge Solutions helps you create measurable value with your learning strategy. Meridian provides technology platforms that empower enterprises, governments, and member-based organizations to develop their people by delivering learning, assessing performance, and fostering collaboration. We’ve been making customers our partners since 1997. Our suite can be deployed on-premise, hosted, or in a secure cloud. Innovative design promotes configuration to business Read More...
Epicor Enterprise: Financial Packages Competitor Analysis Report
This financial software knowledge base anticipates as many factors as possible to establish your selection criteria for general ledger, accounts payable and

analysing knowledge gap  Enterprise: Financial Packages Competitor Analysis Report This financial software knowledge base anticipates as many factors as possible to establish your selection criteria for general ledger, accounts payable and receivable, reporting, and other bookkeeping requirements. This knowledge base in particular, offers a view on enterprise financial packages, which can complement an existing ERP system. Read More...
Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions
Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to

analysing knowledge gap  Self-Service Leverages the Knowledge Base to Improve Customer Interactions Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. VSS works effectively when it is integrated with the overall service strategy, encompassing not only web self-service, but also assisted (i.e., e-mail, chat) and full-service (i.e., agent) strategies. Consumers desire to interact Read More...
Uncovering Insight Hidden in Text: How Unstructured Data Analysis Is Helping IT Deliver Knowledge
With business units demanding more access to corporate data, IT is pressured to deliver. Yet current business intelligence (BI) and data warehouse systems only

analysing knowledge gap  Insight Hidden in Text: How Unstructured Data Analysis Is Helping IT Deliver Knowledge With business units demanding more access to corporate data, IT is pressured to deliver. Yet current business intelligence (BI) and data warehouse systems only examine specific quantifiable data. Find out how IT professionals can gain a better understanding of how to integrate key information from text-based sources, such as forms, e-mail, blogs, and research into their data warehouse environment to enhance Read More...
Making Business Intelligence Easy: Agile Business Intelligence
There is a gap between traditional BI systems and modern business analytics and reporting needs, and agile BI can help bridge that gap. A methodology and

analysing knowledge gap  agile business, Yellowfin BI,Yellowfin software, Yellowfin white paper, agile BI, agile development Read More...
Agile PLM: Product Lifecycle Management (PLM) Competitor Analysis Report
This comprehensive product lifecycle management (PLM) knowledge base models modern product and design-related aspects of PLM for both discrete and process

analysing knowledge gap  PLM: Product Lifecycle Management (PLM) Competitor Analysis Report This comprehensive product lifecycle management (PLM) knowledge base models modern product and design-related aspects of PLM for both discrete and process industries. It details product development and portfolio management, manufacturing process management, ideation and requirements management, service data, and regulatory and compliance criteria. This comprehensive knowledge base incorporates the criteria of TEC's other PLM knowledge Read More...
Meridian Global LMS
Meridian Global LMS is an online learning and knowledge management platform that integrates courseware delivery, administrative reporting and documentation

analysing knowledge gap  Global LMS Meridian Global LMS is an online learning and knowledge management platform that integrates courseware delivery, administrative reporting and documentation, knowledge mapping, competency management, collaboration tools, knowledge capture, and performance management. Meridian Global LMS is compliant with industry standards, such as Aviation Industry Computer-based Training Committee (AICC) and Sharable Content Object Reference Model (SCORM) standards, allowing the seamless integration of Read More...
Big ERP vs. Tier 2 ERP - Is the Gap in Functionality as Big as it Appears?
Recently, we have witnessed Infor’s aggressive advertising campaign against its bigger rivals that are conjointly called “Big ERP,” where it is blaming them for

analysing knowledge gap   Read More...
An Overview of the Knowledge Based Selection Process
The TechnologyEvaluation.Com’s (TEC) Knowledge Based Selection Process is a multi-part comprehensive analysis of a vendor’s tactical, strategic and qualitative

analysing knowledge gap  Overview of the Knowledge Based Selection Process An Overview of the Knowledge Based Selection Process B. Spencer, J. Diezemann & J. Dowling - March 15, 2001 Introduction The TechnologyEvaluation.Com's (TEC) Knowledge Based Selection Process is a multi-part comprehensive analysis of a vendor's tactical, strategic and qualitative measures as compared to the specific business and technology needs of our clients. The selection process encompasses nine process steps: Capability Assessment/Request for Read More...
Professional Services Automation: A New Approach to Business and Knowledge Management for Professional Services Firms
Professional services firms are not like other businesses. They have unique ways of working, unique challenges, and unique opportunities. While progressive

analysing knowledge gap  Services Automation: A New Approach to Business and Knowledge Management for Professional Services Firms Professional services firms are not like other businesses. They have unique ways of working, unique challenges, and unique opportunities. While progressive project-based businesses have already embraced professional services automation (PSA)—achieving results and return on investment along the way—there are still many firms that have yet to fully automate their key business processes or Read More...
10 Principles for Knowledge Management Success
Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative. KM is not a technology or set of

analysing knowledge gap  Principles for Knowledge Management Success 10 Principles for Knowledge Management Success If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Comprehensive analytics provide the insights needed for assessing agent performance, continuously improving the customer experience, and making a solid business case for knowledge management . Source : Consona Resources Related to 10 Principles for Knowledge Management Success : Knowledge Read More...

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