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Documents related to » analysing knowledge gap


Knowledge Based Selections
Knowledge Based Selections allow companies to truly reach an optimum and justifiable technology decision. Knowledge Based Selections have several unique characteristics that enable a company to rapidly and effectively marry internal business requirements with a myriad of vendor attributes that relate to both product performance and long-term value to clients.

ANALYSING KNOWLEDGE GAP: Knowledge Based Selections Knowledge Based Selections Ben Spencer and John Diezemann - March 14, 2001 Read Comments J. Diezemann, B. Spencer & J. Dowling - March 14, 2001 Executive Summary   Performing a selection for a technology product requires a company to marry a myriad of internal business requirements, both present and future, with a myriad of vendor attributes that relate to both products performance as well as the ability to effectively provide long-term value to clients. In order to truly reach
3/14/2001

Lean Knowledge Work
The Toyota production system has been on one of the most important schools of thought in operations, and has spawned several spin-offs. All these approaches are based on similar principles that are collectively referred to as “lean” ideas. While a lean approach to manufacturing and services is straightforward, applying lean to knowledge work can be challenging. Find out why, and what you can do about it.

ANALYSING KNOWLEDGE GAP: Lean Knowledge Work Lean Knowledge Work Source: Wipro Technologies Document Type: White Paper Description: The Toyota production system has been on one of the most important schools of thought in operations, and has spawned several spin-offs. All these approaches are based on similar principles that are collectively referred to as “lean” ideas. While a lean approach to manufacturing and services is straightforward, applying lean to knowledge work can be challenging. Find out why, and what you can do
10/14/2011 2:42:00 AM

The Power of Knowledge -- Knowledge is Power (Part 3) » The TEC Blog
The Power of Knowledge -- Knowledge is Power (Part 3) » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn

ANALYSING KNOWLEDGE GAP: atg, call center, consona, CRM, egain, inquire, instranet, kana, KNOVA, knowledge base, Onyx, RightNow, salesforce.com, SCM, service knowledge management, servigistics, servigistics ssm, skm, ventyx, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
03-03-2009

10 Principles for Knowledge Management Success
10 Principles for Knowledge Management Success. Search for Software and Other Documents for Your Project and Knowledge Management Success. Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative. KM is not a technology or set of methodologies, but a practice or discipline that involves people, processes, and technology. If implemented correctly, a KM initiative can improve the productivity and efficiency of an entire organization. With these ten basic principles, your organization can learn how.

ANALYSING KNOWLEDGE GAP: 10 Principles for Knowledge Management Success 10 Principles for Knowledge Management Success Source: Aptean Document Type: White Paper Description: Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative. KM is not a technology or set of methodologies, but a practice or discipline that involves people, processes, and technology. If implemented correctly, a KM initiative can improve the productivity and efficiency of an entire organization. With
9/5/2007 4:02:00 PM

Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management software, which helps companies segment and then distribute the information their customers want to know.

ANALYSING KNOWLEDGE GAP: Knowledge Management: The Core of Service Resolution Management Knowledge Management: The Core of Service Resolution Management P.J. Jakovljevic - December 12, 2007 Read Comments Today s businesses are faced with the reality of customers expecting and demanding more multichannel information and better service from call centers than ever before. Integrating call center service resolution management (SRM) into customer relationship management (CRM) can help companies retain both their call center agents and
12/12/2007

ELO


ANALYSING KNOWLEDGE GAP: ELO enterprise content management (ECM) systems and document management systems (DMSs) provide a platform for knowledge and information management.

Stemming the Loss of Knowledge Capital: A Business Fix for Canadian Manufacturers
Make up your own mind on Stemming the Loss of Knowledge Capital.It won't cost you anything to find out.Free whitepaper! The clock is ticking for Canadian manufacturers to come up with a solution to the ongoing loss of knowledge capital. Natural employee attrition, such as departures or layoffs, inevitable retirement, and the brain drain are contributing to an exodus of knowledge. That’s why the best hope for Canadian manufacturers lies in introducing knowledge management strategies across the enterprise—before it’s too late.

ANALYSING KNOWLEDGE GAP: Stemming the Loss of Knowledge Capital: A Business Fix for Canadian Manufacturers Stemming the Loss of Knowledge Capital: A Business Fix for Canadian Manufacturers Source: Technology Evaluation Centers Document Type: TEC Report Description: The clock is ticking for Canadian manufacturers to come up with a solution to the ongoing loss of knowledge capital. Natural employee attrition, such as departures or layoffs, inevitable retirement, and the brain drain are contributing to an exodus of knowledge.
6/21/2007 2:49:00 PM

Oracle Closes the Business-IT Gap with the Latest Oracle BPM Suite 11g Upgrade
In today’s competitive landscape, businesses face great pressures to streamline their processes and increase their agility. TEC principal analyst P.J. Jakovljevic takes an in-depth look at how the latest features of Oracle Business Process Management Suite 11g enable business users to seamlessly and rapidly design and implement their business processes, without having to rely on overstretched IT resources. Download the report.

ANALYSING KNOWLEDGE GAP: business process improvement, business process management , business process management suite, business process management system, BPMS, BPM system, Oracle BPM Suite 11g, Oracle BPM Suite 11g upgrade, Oracle.
5/14/2013 5:33:00 PM

TEC Product Certification Report: Meridian Global LMS 2008.2
The most complete information on Meridian Global LMS 2008.2is here. Quick access, click here and download this white paper. Meridian Knowledge Solutions’ learning management system (LMS), Meridian Global LMS 2008.2, is now TEC Certified. The certification seal is a valuable indicator for organizations who rely on the integrity of TEC’s research services for assistance with their software selection projects. Download this 23-page TEC report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

ANALYSING KNOWLEDGE GAP: TEC Product Certification Report: Meridian Global LMS 2008.2 TEC Product Certification Report: Meridian Global LMS 2008.2 Source: Technology Evaluation Centers Document Type: Certification Report Description: Meridian Knowledge Solutions’ learning management system (LMS), Meridian Global LMS 2008.2, is now TEC Certified. The certification seal is a valuable indicator for organizations who rely on the integrity of TEC’s research services for assistance with their software selection projects. Download
6/4/2009 4:04:00 PM

Emotional Intelligence and Sales Results: Closing the Knowing and Doing Gap
The challenge facing many sales managers and business owners is the transfer of selling skills that made them top sales producers. When you take on the role of a sales manager, it’s no longer about what you can produce—it’s about what you can get others to produce. The driven sales manager listens and invests even more time and energy on teaching selling skills and techniques. Find out more.

ANALYSING KNOWLEDGE GAP:
4/30/2010 3:27:00 PM

Building the Learning and Performance Culture
A corporate learning environment represents a commitment to providing the resources necessary for all employees to develop the skills, knowledge, and competencies needed to be successful in their current jobs, and adapt to future job requirements. Find out how a learning environment can help your company streamline and systematize your organizational education effort, and promote a spirit of continuous lifelong learning.

ANALYSING KNOWLEDGE GAP:
2/25/2010 11:41:00 AM


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