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Marketing and Intelligence, Together at Last
Net Perceptions ties its own business intelligence package along with Angara’s technology for improving conversion rates into a tidy ASP package.

analytic case studies  The Intelligence Channel provides analytic tools to let companies understand their website visitors. The Recommendation Channel makes recommendations for cross-sells and up-sells based on the behavior of previous visitors. The Customer Acquisition Channel uses Angara's Converter product to target content to first-time visitors. The E-Mail Channel, a strategic partnership with Xchange, Inc., provides clients with the ability to design and target consumer emails. Market Impact The move by eCRM firms to Read More

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Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining...
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Documents related to » analytic case studies


Three Es of CRM
With product lifecycles accelerating and pricing pressures increasing, organizations must focus on delivering unique customer experiences to differentiate

analytic case studies  diplomatic, results-driven, competitive and analytic, with a predisposition to taking a market/ customer perspective. In first-phase CRM initiatives, that champion was likely the CMO, VP of Customer Service, VP of Sales or perhaps the CIO, as the efforts were functionally focused under one executive. In CRM Phase II, a functional structure will, at the very, least slow change and could completely shut down opportunities for competitive advantage. In our first two case studies, the initiatives were driven Read More
Mainstream Enterprise Vendors Begin to Grasp Content Management Part Three: Challenges
To conduct collaborative processes, businesses need embedded intelligence, and business intelligence (BI) or analytics applications focused on structured data

analytic case studies  users can make the analytic model available to participating teams without requiring them to open a SAP Business Warehouse ( SAP BW ) developer workbench or have to study the metadata or databases. On the other hand, a flexible workflow management facility, which is instrumental to allow users to build collaborative processes that reflect their unique product development issues, is another critical PLM underlying technology element that Oracle has long mastered and offered as a stand-alone option to Read More
The Power of Knowledge -- Knowledge is Power (Part 2)
Part 1 of this blog series introduced the need for knowledge management (KM) software applications as part of a more comprehensive and strategic service

analytic case studies  provides advanced reporting and analytic capabilities, since the  Servigistics Knowledge Analytics module has tools that report on supply/demand for both metadata and content (that can be segmented on the data’s structure). These capabilities provide administrators with decision support for maintaining retrievable and relevant content. Knowledge Analytics generates reports that reflect how people are using the system, what types of searches they are making, and captures feedback on the user’s Read More
A One-stop Event for Business Intelligence and Data Warehousing Information
The Data Warehousing Institute (TDWI) hosts quarterly World Conferences to help organizations involved in data warehousing, business intelligence, and

analytic case studies  mining, as well as analytic applications. This focus allows organizations to gain insight into areas within BI and the different aspects of insight that analytics can provide. Organizations that require a subset of BI can identify how their needs can be met, by identifying requirements based on the topics presented. Additionally, they can take advantage of the trade show to identify those vendors that meet their needs, or those that (while not all-encompassing BI vendors) play in a specific space within Read More
Case Study: Funtastic
Funtastic, the largest toy distributor in Australia, attributes its success to strong retail relationships and understanding the infrastructure needed to

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Case Study: Hu-Friedy


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Case Study: WebTrends
WebTrends, a leader in Web analytics, needed a way to offer customers reporting and analytical access to the information generated by its Visitor Intelligence

analytic case studies  a leader in Web analytics, needed a way to offer customers reporting and analytical access to the information generated by its Visitor Intelligence product, which combines off- and online data to provide insight into customers. WebTrends sought a scalable best-of-breed business intelligence (BI) solution that would integrate with its own product. Find out about the reporting and analytics solution it chose. Read More
Case Study: Widex
Widex Canada, a manufacturer and distributor of high-end hearing aids, wanted to automate its work flow@from sales order entry through shipping and delivery. It

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Case Study: Alltech
Alltech, a multinational biotechnology company providingnatural solutions to the feed and food industries, found itself with a disjointed, IT infrastructure

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The TEC Quick Case for Tero Software
Tero Software specializes in maintenance and asset management solutions for small and medium businesses. This Quick Case for Tero Software provides concise

analytic case studies  TEC Quick Case for Tero Software The Company History Tero Software is a private company that was originally founded as a consulting firm in 1979 with the aim of teaching organizations about preventative maintenance strategies and how to automate them through the use of computerized maintenance systems. In the mid-1990s, Tero began delivering its own Web-based request management system, which helped users deal with in-coming phone, fax, e-mail, and paper work requests. In 1997, based on the success of Read More
Case Study: PH Tech
Providing accurate and timely analytical information to health care professionals is critical to the success of PH Tech, provider of health care benefits

analytic case studies  Providing accurate and timely analytical information to health care professionals is critical to the success of PH Tech, provider of health care benefits administration services. PH Tech opted to integrate a business intelligence (BI) solution that allows its clients to make better-informed decisions leading to improved performance, lower costs, and enhanced patient and provider goodwill. Learn more about its BI software. Read More
Case Study: SCI


analytic case studies  job scheduling software,Skybot Scheduler,SCI,Skybot Software,workflow automation,Service Corporation International Read More
Case Study: Invacare
Invacare sells made-to-order (MTO) home medical equipment in 20 European countries. To shorten the product launch cycle, optimize the order process, and

analytic case studies  Study: Invacare Optimizing Complex Selling and Ordering Processes Across Europe If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader.   Access Commerce is an international provider of Multichannel Commerce & Configurator Software that simplify the sale of complex and configurable products and services. Source : Access Commerce Resources Related to Build-to-Order (BTO) / Make-to-Order (MTO) : Build-to-order (BTO) / Make-to-Order (MTO) Read More
Case Study: ColorTree


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