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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 analytical hierachy process presentation


Three Es of CRM
With product lifecycles accelerating and pricing pressures increasing, organizations must focus on delivering unique customer experiences to differentiate

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Management (BPM)

Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, partners, applications, and databases.  

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3 Big Trends in Data Visualization


The greatest value of a picture is when it forces us to notice what we never expected to see. —John W. Tukey. Exploratory Data Analysis. 1977. Data visualization is core to business intelligence (BI), as it’s the means by which data is communicated to the user. Results, alerts suggestions, or even more controlled guidance—all of these elements are passed through the data visualization

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BI Reporting: Does the Tool Really Matter?


Last month I listened to several discussions about the importance of choosing the right reporting tool when installing a business intelligence (BI) solution. Here are some questions that were raised: Is the reporting tool really relevant when deploying a complete BI solution? Which type of reporting tool should I choose when deploying a BI system? Choosing the right reporting tool may not be as

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Computerized Maintenance Management Systems: A Tutorial Part One: Challenges and Features


Companies are looking for more areas to squeeze savings out of operations. One such area that may be fertile ground to explore is equipment maintenance. The class of software that can help to cultivate these savings is computerized maintenance management systems (CMMS). This article discusses the basics of CMMS and its key features, enabling you to determine whether your company should investigate this software as a potential source of savings.

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Converting Service Calls into Sales with Real-time Offer Management


To achieve sustainable success in selling a product or service, you only need to present the right offer to the right customer via the right channel—at the right time. Of course, it’s not really that simple. But service firms are finding it’s possible to make the right offers, through customer-selected channels, in real time. Find out how you can leverage your customer data to create opportunities for revenue generation.

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Business Process Outsourcing (BPO)


Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services.

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Goal-oriented Autonomic Business Process Management


Business process management (BPM) is an approach to administering business processes that involves people, organizations, and technologies—and can be carried out using varying levels of automation. Sadly, BPM often falls short of what it is intended to achieve. But there’s a fresh evolution of current BPM: goal-oriented autonomic BPM. Learn about the ideas, techniques, and benefits of autonomic and goal-oriented BPM.

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Proplanner Process Engineering & Management Suite


Proplanner provides solutions that help industrial, manufacturing, and process engineers bring new and modified products to production. Proplanner provides an integrated suite of applications for discrete manufacturing process engineering, management, visualization, and collaboration. Application modules include mixed model line balancing, shop floor work instructions, time estimation, spaghetti diagramming integrated with AutoCAD, layout drawing management, BOM management, product/process charting (including value stream maps), manufactured costing, FMEAs, ergonomic assessment, and product/process reconciliation. Proplanner can be deployed via the Internet, on an in-house Intranet or client-server solution, and customers can purchase the software or subscribe.  

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IFS Applications (version 8.0) for Process Manufacturing ERP Certification Report


IFS Applications (v. 8.0) is TEC Certified for online evaluation of process manufacturing enterprise resource planning (ERP) solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Invensys Announces New Division - Baan Process


Invensys has announced a new division, Baan Process Solutions Group (BPSG), which combines the PRISM and Protean process ERP products with the Baan Dimensions and Baan IV Process products. The announcements also include integration of a series of additional Baan modules for PRISM and Protean. The modules include products in the areas of Business Intelligence, Customer Relationship Management, e-business (procurement and sales) and Supply Chain Management.

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Process Improvement and the Balanced Scorecard


Process improvement efforts often go hand in hand with a balanced scorecard (BSC). A BSC provides management with a set of key result indicators (KRI) to assess how the company is progressing toward strategic goals, such as “increase customer base.” For this type of goal, the KRI are tied to key performance indicators (KPIs). Explore how an application intelligence platform (AIP) can support a process improvement program.

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