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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 analytical reading


Ask the Experts Question: Do Organizations Really Need a Physical Data Warehouse Structure?
We recently had a question from one of our readers (through our Ask the Experts page) discussing QlikView’s approach to data collection.Reader’s Question

analytical reading  of dimensional hierarchies—for online analytical processing (OLAP). It seems impressive and merits further reading. •    The company does claim to support the “no data warehouse” model. Data from a number of sources can—in theory—be loaded into memory. Of course, memory requirements are proportional to the size of the data. •    Does the company support data quality and data cleansing? It seems to support data cleansing on the fly, but I think this needs some deliberation and testing.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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