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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 analytical response


Know Thy Market Segment's Price Response
Since no variable can influence margins as much as pricing, almost all companies need to approach the management of selling prices, discretionary discounts, and

analytical response  and organizes it into analytical models to determine optimal price and deal structure. This is made possible by taking into consideration such variables as the customer's buying power and geographic region; the relative value and cost of the supplier's goods and services; the competitive dynamics; and how frequently the customer makes a buy. This marriage of statistical science and analysis empirically answers the proverbial question of what the market will bear for this much, at this time, for this

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets RFI/RFP Template

Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Response Management, Industry Vertical Module Availability, Product Technology  

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How One Provider's Solution Covers the Bases of Price Optimization and Management


What are the solutions that enable Zilliant's customers to gain a better understanding of their markets' price response and translate this into more profitable pricing? Zilliant Precision Pricing Suite encompasses distinct solutions geared for each step of the pricing process.

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CRM Analytics Brings More Profitability


Targeting your best customers and personalizing your relationship with them, implies an in-depth understanding of their behavior.

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The Rapid Response Solution Continues to Improve


Kinaxis’s latest response management product releases deliver even more refined software system tools to help global manufacturers with capacity planning and scheduling, including monitoring and alerting, action team selection, and inventory liability reduction capabilities.

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Enterprise Resource Planning Vendor Gains Connectivity through Acquisition of Plant Intelligence Provider


SAP has gained connectivity to virtually any source on the plant floor and analytical functionality through its acquisition of Lighthammer's products for plant intelligence. SAP users in the process of evaluating plant intelligence solutions should seriously consider Lighthammer.

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OrganizationMetrics


Organization Metrics, Inc. (OMI) was originally founded in 1984 as a consultancy group that worked to support the growing need for better metrics and analytical support in the human resources (HR) domain. From its early days, the company brought best practices to the market and offered software solutions that would streamline critical HR processes. In 2005, the company was acquired by Scott F. Murray, who was eager to develop and build out a vision for end-to-end talent practices that would include the full spectrum of HR practices.

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MicroStrategy Cloud Platform


MicroStrategy Cloud brings together enterprise business intelligence (BI), analytical database, and data integration capabilities in one integrated service. It encompasses all of the MicroStrategy BI platform's capabilities,  on-demand and optimized for the most demanding enterprise applications.

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Antivirus Software and Disk Defragmentation


In recent years, the rapid succession of virus attacks has created an intense security environment. The capacity for quick response to new anti-virus attacks is a critical component of any organization’s security plan. Antivirus scans are significantly faster on desktop systems with regularly defragmented files and free space—which means that using software to automatically keep systems defragmented should not be overlooked.

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Collaborative BI: Harnessing the Extended Enterprise to Boost Productivity


This Aberdeen report examines the connection between collaborative knowledge sharing and analytical activity. Based on direct feedback from 231 respondents around the globe, results demonstrate that best-in-class companies are leveraging collaborative tools and techniques to share decision context inside and outside their organizations, ultimately leading to substantially improved business performance. Download this report to learn more.

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Four Ways to Win Customer Raves With Your Speech-Enabled IVR


An interactive voice response (IVR) system can be key for communication between an enterprise and its customers. How can an IVR system be designed to be intuitive and user-friendly, providing assistance and not frustration?

Download this tip sheet to learn four ways an enterprise can work towards an IVR system that customers see as a help and not a hindrance.

The considerations to keep in mind include knowing your customers, avoiding an overly complicated and overstuffed system, involving customer service employees in the design process, and paying attention to every valuable detail.

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The IVR Playbook: Your Guide to Choosing, Designing, Developing, and Delivering an IVR Platform that Ensures a Great Customer Experience


At its core, interactive voice response (IVR) technology allows a computer to interact with a customer through the use of voice and touch-tone telephone keypad inputs. Looked at closely from a business perspective, IVR can be a huge part of an enterprise’s customer experience.

This IVR playbook looks at things to keep in mind when considering investing in a new or upgraded IVR system. It looks at who uses IVR technology and what could indicate that it’s time to make a change to your IVR system, as well as how to achieve a positive return-on-investment (ROI), including the possibility of implementing a cloud IVR solution.

Download the playbook now to determine your IVR needs, learn how an IVR could improve productivity and reduce costs, see what's involved in building the right IVR strategy, and read examples of how other companies have achieved a positive ROI from their IVR.

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