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CRM is Busting Out Of Its Britches: Operational, Analytical, and Collaborative CRM Are Born
Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise applications, but not much beyond

analytical thinking definition  CRM; namely, Operational CRM, Analytical CRM and Collaborative CRM. We've got wireless customer service, customer self-service, marketing analytics, collaborative e-commerce, employee portals, operational data stores, data warehouses, data marts, data about data (metadata), business intelligence, OLTP and OLAP, and enterprise value management we can't call all that, simply, CRM, now could we? Analysts like to compartmentalize in an effort to simplify and understand, and forecast winners and losers, and Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » analytical thinking definition


CRM, Success, and Best Practices: A Wake Up Call Part One: Searching and Establishing the Business Parameters of CRM
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the management strategy used to implement

analytical thinking definition  provides a database and analytical applications that facilitate the creation of a 360 degree view of each customer plus the ability to identify patterns of behavior that suggest trends and relationships that guide development of products, services, programs, and policies that leverage financial performance. CRM introduces change into the organization through the introduction of a customer perspective that embraces the metrics of customer profitability and lifetime value. Success is ultimately defined as Read More...
Measuring the Supply Chain Outside Your Enterprise
Since supply chains, by definition, are about the end-to-end inter-enterprise process, we highlight the growing importance of looking outside your four walls

analytical thinking definition  is important to the analytical exercise, it was the vendor's domain expertise in specific categories that helped guide the thinking towards policy changes, including the realization that what was thought to be a commodity was, in fact, strategic. Examples on the demand side There is a lot written on the subject of collaborative demand management between immediate partners, but far fewer examples when focusing on the customer's customer. While the opportunity and hurdles are significant, continued Read More...
Difficult Conversations: Discussing CRM with Your CEO Part Two: Elements of the Discussion
A customer relationship management (CRM) system's potential can be lost if the chief executive officer (CEO) doesn't play a continuous role in its

analytical thinking definition  profit, and behavior. Access (analytical tools) to this database allows the organization to identify how to profitably serve the customer and anticipate future needs. This definition clearly positions technology as an enabler of an operational strategy . However, industry hype would have the end user falsely believe that the technology is the driver of operational advantage. If CRM is not an operational strategy, then the technology must have magical qualities that create benefits due to its power and Read More...
The Renewed Finance Function: Extending Performance Management Beyond Finance
The role of the finance team has changed recently, due to increased oversight from regulators, more active investors, and company-specific changes in business

analytical thinking definition  finance's independence and broad analytical capabilities: We need someone with a strong mindset around value creation who can objectively look at acquisition candidates and choose those that not only have strategic fit but also those where there's considerable financial value-creation potential. Investors Call for More Information and Closer Relations with Finance While globalization, regulation, and competition have driven changes in the role of finance in recent years, investors in companies both Read More...
Product Development and Portfolio Management RFI/RFP Template
Corporate Objectives Definition, Portfolio Definition, Product Investment, Product Investment Scoring, Portfolio Balancing, Product Investment Monitoring

analytical thinking definition   Read More...
Maintenance Software--How to Negotiate Successful Contracts with CMMS Vendors
When negotiating a contract with a computer maintenance management system (CMMS) vendor the guiding principals and definition of the project must first be

analytical thinking definition  asset maintenance,asset maintenance management,breakdown maintenance,cmms application,cmms company,cmms comparison,cmms products,cmms program,compare cmms,computer maintenance management,computer maintenance management system,computer maintenance management systems,computerised maintenance management,computerized maintenance management system,computerized maintenance programs Read More...
Reliability Driven Maintenance--Closing the CMMS
The metric of plant maintenance should now be in the ability of the plant to meet the strategic goals of the company beyond customarily expected cost savings

analytical thinking definition  asset maintenance management,asset management,asset management process,asset management software,asset management system,bigfoot cmms,building maintenance software,cafm software,cmms free,cmms maintenance software,cmms programs,cmms software,cmms software reviews,cmms web based,computerized maintenance management Read More...
What Matters Most: An Interview with Jeffrey Hollender
Jeffrey Hollender has a broader definition of the Value Chain that includes the true end-to-end responsibilities as well as sustainability, a term (if you are

analytical thinking definition  Matters Most: An Interview with Jeffrey Hollender Interview - Introduction Recently we talked to Jeffrey Hollender, CEO of Seventh Generation (an environmentally responsible producer of home products), and author of What Matters Most [1] . This is an important book that discusses corporate responsibility from both the angles of financial and environmental. For us supply chain people, Jeffrey Hollender has a broader definition of the Value Chain that includes the true end-to-end responsibilities as Read More...
The Strategic CFO
Financial pressures can strain even the most efficient and lean company. So forward-thinking companies should now turn to the chief financial officer (CFO

analytical thinking definition  Strategic CFO Corefino customers gain quality accounting, professional expertise, and access to a wide range of partner solutions. Customers' CEOs and CFOs can focus on strategic responsibilities with the reassurance that their books are in order and they are ready for any business event, diligence process, or audit. Source : Corefino Resources Related to The Strategic CFO : Chief Financial Officer (CFO) (Wikipedia) The Strategic CFO Strategic CFO is also known as : Corporate Strategy Manager , Read More...
Exact Faces Challenges
Exact Software faces significant challenges ranging from competitive challenges to user education, and product definition. Nonetheless, it is still a stalwart

analytical thinking definition  enterprise resource planning,ERP,business process management,BPM,business asset management,BAM,customer relationship management,CRM,vendors,value added resellers,partners Read More...
Empowering Modern Finance: The CFO as Technology Evangelist
Modern finance is service-oriented and committed to operational excellence. Modern finance leverages analytical expertise to provide management with data-driven

analytical thinking definition  excellence. Modern finance leverages analytical expertise to provide management with data-driven insight and forward-looking guidance. This report explores how modern CFOs and finance executives are adopting emerging technologies within their finance functions to enable the development of new capabilities and to transform the role of finance. Read More...
Customer Relationship Malpractice
Although malpractice is usually a term used in medicine, its definition (“any instance of improper professional conduct”) shows that the term can be used in any

analytical thinking definition   Read More...
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