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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 analyzing fsm


TEC Industry Watch: Enterprise Software News for the Week of June 4, 2012
*************************************************** SOFTWARE SELECTIONS ***************************************************UNC Charlotte selects BRG and Syclo

analyzing fsm  mention just one platform), analyzing it is and will be a major issue for CRM vendors. —TEC Analyst Gabriel Gheorghiu TEC profile for Salesforce.com Oracle acquires social media monitoring firm Collective Intellect Industry tags: cross-industry Only a few weeks after announcing the acquisition of Vitrue (a social marketing and engagement platform), Oracle has announced another important social media acquisition: Collective Intellect, a provider of analytics and text mining solutions. It's worth

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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IFS Field Service Management Is Now a TEC Certified Solution


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Field Service Management (FSM) RFI/RFP Template


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