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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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SalesLogix and ACT! Officially Branded As Best Software Part 2: Challenges and User Recommendations
The company must clearly articulate its plans and the timeline for integration for each of its products. Otherwise it may face confusion and/or anxiety amongst

and amongst other  clearly articulate its plans and the timeline for integration for each of its products. Otherwise or it may face confusion and/or anxiety amongst both its current and potential customers as well as within its VARs. That would be the music to its direct competitors' ears, some of which have already (or all but) rounded up their CRM offering after daunting integration experiences (see Mid-Market ERP Vendors Doing CRM & SCM In A DIY Fashion and Epicor Claims The Forefront Of CRM.NET-ification ). Room for

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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How Flakeboard Aligned Its Multisite Organization by Applying TEC's Evaluation and Selection Methodology


Flakeboard's enterprise resource planning (ERP) system could not communicate effectively amongst its global sites. To address this challenge, and to manage growth, the company worked with Technology Evaluation Centers (TEC) to perform a detailed comparison of vendors' solutions. Read more about how TEC's expertise helped Flakeboard reduce the costs, risks, and time involved in the vendor selection process.

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MRO and Spare Parts Management Considerations


The need for better service parts management is finally gaining top-level management attention in many aerospace and defense (A&D) and like complex manufacturing companies, since excessive carrying costs and obsolescence losses are being recognized as an unexploited opportunity for savings and a better bottom line performance

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PeopleSoft Remains Rock-Hard And Economy Proof


PeopleSoft again exceeded Wall Street estimates in another stellar quarterly performance, with more than 100 new customers and with more than half the deals for multiple suites or products. Will the company bear well the brunt of becoming the new market darling, which inevitably brings increased scrutiny by many?

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MPS in European and US Enterprises


The printing environment is now an integral part of the IT infrastructure. Organizations that use managed print services (MPSs) are seeing reduced cost and increased efficiencies. Using MPSs optimizes the way in which networked printers, copiers, and multifunction peripherals (MFPs) are managed to minimize the wastage of paper and toner. Find out how effective MPSs offer cost transparency and reliable service levels.

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Data Enrichment and Classification to Drive Data Reliability in Strategic Sourcing and Spend Analytics


Spend analytics and performance management software can deliver valuable insights into savings opportunities and risk management. But to make confident decisions and take the right actions, you need more than just software—you also need the right data. This white paper discusses a solution to help ensure that your applications process reliable data so that your spend analyses and supplier risk assessments are accurate, trustworthy, and complete.

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Why and When to Get Out of Spreadsheets and Into HR Software


Spreadsheets have been the standard way to manage data since the 1980s, but at some point may become a pain and liability for the business. In this white paper we recognize the practice of using spreadsheets to track employee data, and discuss when and why it makes sense to start using dedicated HR software and the benefits. We focus on small and medium businesses and review a checklist of what to look for when considering HR software for your organization.

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Gen Y Talent: How to Attract and Retain the Young and the Restless


Because “Generation Y” will soon make up the bulk of the workforce, companies need to evolve their human resources (HR) programs and services to deliver to Gen Y, and focus on recruiting and retaining this next generation of workers. For HR programs to be successful, you need to know the issues surrounding Gen Y in the workplace, including why Gen Y behaves differently from Generation X and the Baby Boomers. Learn more.

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Day One Employee Productivity and Increased Security: Integrated Provisioning and SSO


Increasing user productivity is an ongoing challenge for many companies. While an abundance of online information and applications is available to them, facilitating fast and secure access to the information can be a complex task. An integrated provisioning and single sign-on (SSO) solution provides secure access to the network from the moment an employee starts the job—enabling full productivity from day one.

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Integrating Fax and E-mail: An Overview of Exchange, Active Directory, and Group Policy Fax Solutions


When you decide to implement a new fax software solution, you should review how the solution will be implemented and managed, as well as its ability to grow with your network. Within a Windows network, critical architectural, administrative, and usage concerns should be thoroughly considered. Review your options with this fax server overview outlining the benefits of different fax servers and e-mail integration.

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Microsoft SharePoint and Citrix Application Optimization Deployment Best Practices and Performance Validation


If you’re moving toward outsourcing and a dispersed workforce, deploying a centralized knowledge and document repository is going to be one of your biggest challenges. All users, regardless of their location, expect reasonable application response times to actively participate in the knowledge exchange process within your organization. Find out what you can do to overcome this challenge—before it hits your bottom line.

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