New data sources, unstructured data, and greater volumes of data than ever before are creating an information overload. Plus, customers’ demands for faster service stress front-office applications, while parallel demands from internal users place greater demands on back-office systems. Before you discover that your data quality has been rendered ineffective, consider adopting enterprise information management (EIM).
answer to a customer complaint
large-scale system implementations. The answer to this problem is to create an EIM strategy. What Goes into an EIM Strategy? Before an organization can build any type of strategy, it needs to have a vision of where it wants to go and a set of goals that support, drive, and measure success towards that vision. This vision, along with goals, is absolutely crucial for forming and directing the EIM initiative. For example, if the vision of the organization is to have a 360-degree view of the customer so it