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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 anything as a service


Plateau as a Service for Talent Management
Being a human resources (HR) and customer relationship management (CRM) analyst is definitely a privilege. I get to follow the trends from these two different

anything as a service  HCM space. Challenges for Anything as a Service ( XaaS) for Talent Management By offering SaaS, PaaS, and CaaS, Plateau is one of the few (if not the only) talent management vendor to get very close to offering XaaS. Adopting XaaS brings a few challenges that companies need to take into consideration: - User adoption is different for different generations of users (generation X is not always familiar and comfortable with social media or collaboration tools and concepts). - The freedom to customize

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 2


In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular, my initial reaction to Salesforce Chatter (a.k.a. Collaboration Cloud) was tepid. To be frank, Marc Benioff, salesforce.com’s flamboyant and engaging CEO, gave an atypically incoherent and dry keynote speech when he

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Software as a Service: Not without Caveats


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How to Choose a Service and Maintenance Application


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A Leader in Service Management Tackles Multidimensional Growth


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A Buyer's Guide to Choosing a Mobile Marketing Platform


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ERP giant SAP Aktiengesellschaft announced full details of its Internet strategy. Consumer electronics giant Best Buy announced 2Q earnings rise of 34 percent, but delays Internet launch.

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Creating a Compelling Business Case for a New HR Solution


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In this white paper, learn how to create a strong business case for an accessible and data-driven human capital management (HCM) solution that will help your company both today and into the future. Read more about the many obstacles facing HR and payroll teams in the current business environment, and how the new class of HCM/HR features can help overcome them.

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Top Software for Service Companies


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Why Project Portfolio Management Is a Must-have Strategic Asset in a Down Economy


Project portfolio management (PPM) software can provide a dynamic decision-making process for assessing projects such as portfolios, prioritizing projects, and allocating limited resources to meet key organizational objectives. Using PPM can also help you better align and manage your people, projects, and processes—giving you the ability to react quickly to change and minimize risk in the current declining market.

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